/10
★★★★★
based on 3467 published reviews
★★★★★
based on 3467 published reviews
Latest customer reviews
1/5
★☆☆☆☆
My parcel arrived after I left on business and was opened I did not receive the quantity paid for and had to incur costs again to source elsewhere - very disappointed😡
Sandra D.
purchased on 21/05/2024
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Answer from
321cbd
Hello and thank you for taking the time to post your review.
We are sorry to hear that your package was opened and that you did not receive your entire order.
You contacted our customer service department on 03/06/2024 and a response was provided.
In order to process your complaint, please send us a photo of the products received and a photo of the products weighed.
Without these photos, we will unfortunately be unable to process your complaint.
Our customer service is at your disposal and will do its utmost to find a solution to this dispute.
The 321 CBD team
We are sorry to hear that your package was opened and that you did not receive your entire order.
You contacted our customer service department on 03/06/2024 and a response was provided.
In order to process your complaint, please send us a photo of the products received and a photo of the products weighed.
Without these photos, we will unfortunately be unable to process your complaint.
Our customer service is at your disposal and will do its utmost to find a solution to this dispute.
The 321 CBD team
5/5
★★★★★
The advertised product quality was delivered on time.
Sandra B.
purchased on 31/05/2024
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Answer from
321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
5/5
★★★★★
Everything worked out great, gladly again!
Sven M.
purchased on 29/05/2024
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Answer from
321cbd
Hello and thank you for your comment.
We are very pleased with your satisfaction and thank you for sharing your positive experience with us.
Your 321 CBD team
We are very pleased with your satisfaction and thank you for sharing your positive experience with us.
Your 321 CBD team
1/5
★☆☆☆☆
Not enough taste
Nicolas L.
purchased on 27/05/2024
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Answer from
321cbd
Hello and thank you for your comment.
We are sorry that your experience with our products did not live up to your expectations.
If you have encountered a problem with one of our products, please contact our customer service department. They will be happy to answer any questions you may have and help you find the right product for your needs.
The 321 CBD team
We are sorry that your experience with our products did not live up to your expectations.
If you have encountered a problem with one of our products, please contact our customer service department. They will be happy to answer any questions you may have and help you find the right product for your needs.
The 321 CBD team
5/5
★★★★★
Very good
Monique B.
purchased on 24/05/2024
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4/5
★★★★☆
Express and careful delivery. Disappointing product
Yoann D.
purchased on 21/05/2024
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Answer from
321cbd
Hello and thank you for your comment.
Your satisfaction is important to us, and we're sorry to hear that you weren't entirely satisfied with our products.
Our customer service remains at your disposal, if you wish to have more information about our products or if you wish to find a product which could correspond to you.
The 321 CBD team
Your satisfaction is important to us, and we're sorry to hear that you weren't entirely satisfied with our products.
Our customer service remains at your disposal, if you wish to have more information about our products or if you wish to find a product which could correspond to you.
The 321 CBD team
5/5
★★★★★
Alles bestens
Dominika W.
purchased on 23/05/2024
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5/5
★★★★★
Very good product, on-time delivery. Perfect.
Cyril C.
purchased on 21/05/2024
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Answer from
321cbd
Hello and thank you for your comment.
Your satisfaction is important to us and we are always delighted when a customer is satisfied.
The 321 CBD team
Your satisfaction is important to us and we are always delighted when a customer is satisfied.
The 321 CBD team
5/5
★★★★★
Meets expectations...
Pierre L.
purchased on 22/05/2024
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Answer from
321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
The 321 CBD team
5/5
★★★★★
Very satisfied with a good after-sales service in case of problems. I would recommend
Vincent B.
purchased on 21/05/2024
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Answer from
321cbd
The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams.
The 321 CBD team
The 321 CBD team
5/5
★★★★★
This site is very well done. I order cbd oil for chronic pain; the product is very good, the delivery times very correct. The packaging is totally anonymous.
Michèle D.
purchased on 22/05/2024
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Answer from
321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
The 321 CBD team
5/5
★★★★★
Top-notch. As usual
Guillaume G.
purchased on 21/05/2024
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Answer from
321cbd
Hello,
We thank you for sharing your positive experience with us and are delighted to hear of your satisfaction.
The 321 CBD team
We thank you for sharing your positive experience with us and are delighted to hear of your satisfaction.
The 321 CBD team
5/5
★★★★★
Top quality and fast delivery
Isabelle H.
purchased on 22/05/2024
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Answer from
321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
5/5
★★★★★
Good products fast delivery
Damien L.
purchased on 21/05/2024
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Answer from
321cbd
Hello and thank you for your comment.
As customer satisfaction is our top priority, we are delighted to hear that you are satisfied with our products and services.
The 321 CBD team
As customer satisfaction is our top priority, we are delighted to hear that you are satisfied with our products and services.
The 321 CBD team
5/5
★★★★★
Still satisfied.... We bend...
Gilles D.
purchased on 21/05/2024
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5/5
★★★★★
Top, nothing to complain about
Xavier B.
purchased on 22/05/2024
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5/5
★★★★★
Thank you for the fast and uncomplicated delivery, we'd love to do it again 👍👍👍
Petra N.
purchased on 18/05/2024
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Answer from
321cbd
Hello and thank you for your comment.
We are very pleased with your satisfaction.
Your 321 CBD team
We are very pleased with your satisfaction.
Your 321 CBD team
5/5
★★★★★
Perfect!
Bérengère B.
purchased on 21/05/2024
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5/5
★★★★★
Exceptional quality and price, delivered in record time. A recommendation without hesitation.
Bernard P.
purchased on 21/05/2024
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Answer from
321cbd
Hello and thank you for taking the time to share your opinion.
We are delighted to hear of your satisfaction and thank you for your trust.
The 321 CBD team
We are delighted to hear of your satisfaction and thank you for your trust.
The 321 CBD team
5/5
★★★★★
Good product, just delivery time longer than announced
Gilles N.
purchased on 19/05/2024
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Answer from
321cbd
Hello,
We thank you for your comment and are delighted to hear of your satisfaction.
Your package was picked up by our carrier on 31.05.2024. According to the colissimo tracking system, your package was delivered on 03.06.2024 (i.e. less than 48 hours - working days).
Please note that our carrier's delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays).
For all orders validated before 2:00 pm from Monday to Friday, shipment will be made the same day. Orders validated after 2:00 pm will be dispatched on the next working day.
In addition, delivery times with Colissimo are 48 hours.
The 321 CBD team
We thank you for your comment and are delighted to hear of your satisfaction.
Your package was picked up by our carrier on 31.05.2024. According to the colissimo tracking system, your package was delivered on 03.06.2024 (i.e. less than 48 hours - working days).
Please note that our carrier's delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays).
For all orders validated before 2:00 pm from Monday to Friday, shipment will be made the same day. Orders validated after 2:00 pm will be dispatched on the next working day.
In addition, delivery times with Colissimo are 48 hours.
The 321 CBD team
1/5
★☆☆☆☆
Unfortunately the packaging was non-existent, in fact the product box was very damaged but not the bottle. What's more, there was no expiration date, although I believe this is compulsory. I received a reply from your services one year after opening. What if I open the bottle in a year's time? I don't recommend your site. It's up to you to give me objective answers. I can't evaluate the product as I haven't finished the previous one from another brand. Best regards
Yolande D.
purchased on 18/05/2024
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Answer from
321cbd
Hello and thank you for taking the time to post your review.
We attach great importance to the packaging of our products before shipment. However, during shipment, the package may be subject to inconvenience at the sorting center during scanning or transportation.
If your product is stored in a dry place, at room temperature and protected from light, it is still consumable as long as it has not been opened.
Once opened, we recommend keeping the product for one year, always in a dry place, at room temperature and protected from light.
We are always at your disposal should you have any questions concerning the consumption of the product or any other matter.
The 321 CBD team
We attach great importance to the packaging of our products before shipment. However, during shipment, the package may be subject to inconvenience at the sorting center during scanning or transportation.
If your product is stored in a dry place, at room temperature and protected from light, it is still consumable as long as it has not been opened.
Once opened, we recommend keeping the product for one year, always in a dry place, at room temperature and protected from light.
We are always at your disposal should you have any questions concerning the consumption of the product or any other matter.
The 321 CBD team
5/5
★★★★★
Top
Julien D.
purchased on 18/05/2024
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5/5
★★★★★
Good product, received very quickly as usual
Marcel D.
purchased on 20/05/2024
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Answer from
321cbd
Hello and thank you for your comment.
We are delighted to hear of your satisfaction with the quality of our products and services.
The 321 CBD team
We are delighted to hear of your satisfaction with the quality of our products and services.
The 321 CBD team
5/5
★★★★★
Super, génial, cool
Michelle P.
purchased on 17/05/2024
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5/5
★★★★★
Good quality CBD fast delivery
Sandrine P.
purchased on 11/05/2024
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Answer from
321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
5/5
★★★★★
Excellent
Christophe S.
purchased on 15/05/2024
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5/5
★★★★★
Fast shipping
Olivier H.
purchased on 15/05/2024
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Answer from
321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
The 321 CBD team
The 321 CBD team
4/5
★★★★☆
At the top
Patricia P.
purchased on 05/05/2024
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5/5
★★★★★
Great product, always satisfied
Rocquet A.
purchased on 13/05/2024
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Answer from
321cbd
Hello and thank you for your comment.
We are committed to satisfying you with quality products and are delighted to hear of your satisfaction.
The 321 CBD team
We are committed to satisfying you with quality products and are delighted to hear of your satisfaction.
The 321 CBD team
5/5
★★★★★
Nikel
Christophe M.
purchased on 11/05/2024
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