/10
★★★★★
based on 3476 published reviews
★★★★★
based on 3476 published reviews
Latest customer reviews
1/5
★☆☆☆☆
Delivery time far too long Take a leaf out of Amazon?s book
Julien V.
purchased on 02/06/2022
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Answer from
321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. However, for all orders placed before 2pm Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). 48H delivery is effective as soon as your order has been shipped. Your order, placed on 06/06/2022 at 16:18, was therefore prepared by our order preparers the following day, 07/06/2022, and picked up by our carrier the same day. Your parcel began its journey on Wednesday June 8, and according to the colissimo tracking system your parcel was delivered on Friday June 10. The 321CBD team.
5/5
★★★★★
Good products!
Art
purchased on 02/06/2022
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5/5
★★★★★
Compliant products not disappointed with the site itself, bad experience with delivery, tracked shipment but without signature that ended up with a neighbor who opened everything, however I got everything back.
Mandy P.
purchased on 02/06/2022
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5/5
★★★★★
Novice: This is a first for me. My neck pain has disappeared, my morale is good and I no longer feel suddenly tired during the day. For me, it's beneficial.
Nathalie P.
purchased on 02/06/2022
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Answer from
321cbd
Thank you for your comment. We really appreciate you taking the time to share your experience with us. 🙂 The 321CBD team.
3/5
★★★☆☆
You say you deliver within 48 hours, but I just received my order today (Monday 13/06/2022) even though I ordered on 5/06/2022! That's all Cordially mr carre
Renaud C.
purchased on 02/06/2022
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Answer from
321cbd
Thank you for your feedback. For all orders placed before 2pm from Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays, which are beyond our control). 48H delivery is effective from the moment your order has been shipped. Following bad weather that caused significant material damage to the platform located in Loir et Cher, which led to its closure. The entire colissimo team is doing its utmost to limit the impact. However, deliveries of parcels in transit in this area have experienced a slight delay, we are sorry. We would like to rectify the situation, which is why our customer service will contact you to ensure your complete satisfaction. The 321CBD team.
5/5
★★★★★
Cbd quality, good price, delivery date respected, perfect, see you soon.
Kingston
purchased on 02/06/2022
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2/5
★★☆☆☆
Not great, can do better
Alexandre C.
purchased on 01/06/2022
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Answer from
321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to our quality department, so that we can always listen to our customers' needs and requests, and use them to improve and prosper. From your customer file, we can see that you have placed an order for the Swiss Tsunami variety. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
5/5
★★★★★
Very satisfied
Yoann A.
purchased on 01/06/2022
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5/5
★★★★★
Super quality weed, fast delivery, nothing to add
Vince
purchased on 01/06/2022
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1/5
★☆☆☆☆
One week after ordering still no delivery!
Michael B.
purchased on 01/06/2022
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Answer from
321cbd
We are sorry to hear that your experience with us did not live up to your expectations. Your order placed on 24.05.22 was picked up by our carrier on the same day. According to the colissimo tracking system, your parcel was delivered to your letterbox on 27.05.22 at 15:04. We would like to rectify the situation, so our customer service department will contact you in order to regularize this dispute and ensure your complete satisfaction. The 321CBD team.
4/5
★★★★☆
Very good product for relaxing, a little expensive.
Christel
purchased on 31/05/2022
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5/5
★★★★★
Very good product for relaxation, but still a little expensive.
Christel
purchased on 31/05/2022
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5/5
★★★★★
Very good service. Very good products.
Richard F.
purchased on 31/05/2022
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5/5
★★★★★
Satisfactory product, quick turnaround. Weldone!!!!
Charly I.
purchased on 31/05/2022
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5/5
★★★★★
Very good. It's the 2nd time I order and it's fast. Very happy with my purchases. Thank you for your seriousness
Myriam C.
purchased on 31/05/2022
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5/5
★★★★★
Perfect and well-balanced
Lesly D.
purchased on 30/05/2022
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4/5
★★★★☆
Le bon de réduction c' est pas le top il y a peu de temps pour l'utiliser
Monnot
purchased on 30/05/2022
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Answer from
321cbd
Thank you for your feedback. From 10? of purchase HT, you gain 1? on your account fidelity. That's a 10% discount on the total amount of your order. To use the euros you've earned on your orders, you'll need to convert them. Don't worry, if you don't think about it, they'll be automatically converted into coupons after 90 days, so you can take advantage of them! If you don't convert them, they accumulate. Once converted, your coupon will appear by clicking on the "DISCOUNT VOUCHERS" insert. You then have 365 days to redeem it. The 321CBD team.
4/5
★★★★☆
Good first experience. The product seems to be of good quality and the site offers attractive prices with sometimes very attractive promos! I would have liked to see a copy of the certificate of analysis or more detailed information on the composition and origin of the product? Thank you very much!
Jorge
purchased on 30/05/2022
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Answer from
321cbd
Thank you for taking the time to share your opinion. All our products sold in our online store come with a certificate of analysis. Should you require any further information, please contact our customer service team, who will be happy to assist you. The 321CBD team. 🙂
1/5
★☆☆☆☆
I liked c3 that I bought but I am disappointed by the cbd afghans gold it is hard not manageable and I preferred the Afghan to 40% I will recommend and the rest of my package but big disappointment for the Afghan gold and it is not given and hard to the point that it hurts my fingers to write !!!!!
Laetitia E.
purchased on 30/05/2022
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Answer from
321cbd
We apologize for any inconvenience caused. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.
5/5
★★★★★
Fast delivery.good plant.recommend.
Celine
purchased on 30/05/2022
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3/5
★★★☆☆
I'm a regular customer and so far I've never been disappointed. But on my last order I was particularly disappointed. As usual, I order trim, small heads at a low price, and in this case, out of 3 bags of 20g, 2 bags were actually powder/crumbles. As a result, it was consumed much more quickly. I hope I won't have the same problem with my next order.
Magijuly
purchased on 30/05/2022
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Answer from
321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team.
5/5
★★★★★
Fast, I'm trying it for the first time, so to be seen
Lalande A.
purchased on 29/05/2022
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2/5
★★☆☆☆
Best site to buy quality cbd in my opinion. Unbeatable value for money. Update: last order extremely disappointing. The flowers are brown, greasy, bad tasting and clearly processed to reduce the thc like many other online retailers do. Big disappointment, I'll have to find a new seller. 25g bought for nothing. It's a real shame, I was happy with them up to that point.
Cédric
purchased on 29/05/2022
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Answer from
321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team.
4/5
★★★★☆
Impeccable for the moment
Benjamin M.
purchased on 29/05/2022
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5/5
★★★★★
Parfait, rien a dire juste les Colissimo qui est en cause ,donc la poste et un pti kdo de temps çà fidélise et ca fait toujours plaisirs merci CDLT
Sandrine M.
purchased on 29/05/2022
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5/5
★★★★★
Very good value for money Fast delivery
Jb
purchased on 29/05/2022
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1/5
★☆☆☆☆
Cancellation requested yesterday at 5:13 p.m. without any return, again people not very serious and not very reliable, I wanted to change site, I think of returning on the old one, we will see thereafter but for the moment the impression which I have, it is not very serious and not very rigorous. we will see how the refunding occurs and failing that a new evaluation will be left...
Dg
purchased on 29/05/2022
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Answer from
321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Your request has been taken into account by our customer service department. Your request was made on 08 June 2022 at 17:13. As stated on our website, customer service is open Monday to Friday, 9am to 1pm and 2pm to 5pm. As a result, we were unable to cancel and refund your order the following day. The 321CBD team.
5/5
★★★★★
Perfect experience!
Marie H.
purchased on 29/05/2022
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5/5
★★★★★
Cannabomb 23% cbd super relaxing for a thc lover like me it?s bleuffant frankly bravo super satisfied ??
Fianso
purchased on 29/05/2022
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5/5
★★★★★
Never disappointed after several orders, quality products, hyper competitive prices, free delivery, I recommend
Thomas.r
purchased on 28/05/2022
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