/10
★★★★★
based on 3612 reviews published
★★★★★
based on 3612 reviews published
Latest customer reviews
2
/5
★★☆☆☆
I wanted to try it out and wasn't satisfied: Swiss Tsunami doesn't live up to its name. Ultra dry herb, no taste, not pleasant to consume, advertised at 19.5%, no effect, really disappointed, 85 euros lost. Even some Trim are of better quality. And I'm collecting big bare branches with little heads on them, so dry that I suppose I'll get everything at the bottom of the bag, great. Please pay a little attention to the quality of the products you ship, something like this should not be shipped.
Fred V.
purchased on 05/06/2022
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Answer from 321cbd
Thank you for your feedback. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
5
/5
★★★★★
Fast, efficient
Cedric L.
purchased on 05/06/2022
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5
/5
★★★★★
Perfect on top
Caroline M.
purchased on 05/06/2022
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5
/5
★★★★★
Perfect for my cat with an immediate effect
Melodie
purchased on 05/06/2022
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1
/5
★☆☆☆☆
I was delivered in 6 days instead of 3...
Natzo
purchased on 05/06/2022
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Answer from 321cbd
Thank you for letting us know about this problem. Your comments help us to do better. For all orders placed before 2 p.m. Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). Delivery within 48 hours (working days) is effective from the moment your order has been shipped. Following bad weather conditions, some sorting platforms have suffered significant material damage, leading to their closure. The colissimo teams are doing their utmost to limit the impact. However, the delivery of parcels in transit in certain areas has unfortunately been significantly delayed. We apologize for this inconvenience. The 321CBD team.
5
/5
★★★★★
Nothing to complain about... PERFECT!
Lullaby
purchased on 04/06/2022
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Answer from 321cbd
Thank you for taking the time to share your opinion. We thank you for your trust. The 321CBD team.
5
/5
★★★★★
Very good products
Yella C.
purchased on 04/06/2022
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5
/5
★★★★★
Very good product, an effect after a few days
Anne F.
purchased on 04/06/2022
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5
/5
★★★★★
Hello, always very satisfied, delivery on time and good quality. I recommend
Fab
purchased on 04/06/2022
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Answer from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. The 321CBD team.
5
/5
★★★★★
Very good site , fast , safe and quality product .
David
purchased on 04/06/2022
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5
/5
★★★★★
Product nothing to complain about. The taste is really great. Satisfied with the quality.
Christophe
purchased on 04/06/2022
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5
/5
★★★★★
Excellent product. Very good product. I recommend
S.m.
purchased on 04/06/2022
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5
/5
★★★★★
I've been ordering every month since 2020 and apart from a few very rare failures (drying, seeds) I've always been very satisfied with the CBD flowers. I almost always use Nina Lémon, which I highly recommend for small budgets. The loyalty program is really worth it
Elo D.
purchased on 03/06/2022
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Answer from 321cbd
The entire 321 CBD team works year-round to offer you the best possible service, and your feedback helps us to improve. Thank you for your confidence in us. The 321CBD team.
4
/5
★★★★☆
Very good product, but rather expensive for continuous use.
Catherine L.
purchased on 03/06/2022
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Answer from 321cbd
Thank you for your feedback. We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money, with free delivery all year round. A host of offers, a referral program and a loyalty program are also available. 🙂 The 321CBD team.
2
/5
★★☆☆☆
The cbd gellules don't really help me sleep.
Le Roux M.
purchased on 02/06/2022
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Answer from 321cbd
We are very sorry that you did not enjoy the CBD capsule product. We're sorry the variety didn't live up to your expectations. CBD products are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or possibly work out a suitable solution together. The 321CBD team.
3
/5
★★★☆☆
Good product but a bit expensive
Herve L.
purchased on 02/06/2022
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Answer from 321cbd
Thank you for your feedback. Thank you for taking the time to bring this to our attention. We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money. In addition to free delivery, our online store offers a host of promotional offers, a referral program and a loyalty program. The whole 321CBD team.
1
/5
★☆☆☆☆
Delivery time far too long Take a leaf out of Amazon?s book
Julien V.
purchased on 02/06/2022
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Answer from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. However, for all orders placed before 2pm Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). 48H delivery is effective as soon as your order has been shipped. Your order, placed on 06/06/2022 at 16:18, was therefore prepared by our order preparers the following day, 07/06/2022, and picked up by our carrier the same day. Your parcel began its journey on Wednesday June 8, and according to the colissimo tracking system your parcel was delivered on Friday June 10. The 321CBD team.
5
/5
★★★★★
Good products!
Art
purchased on 02/06/2022
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5
/5
★★★★★
Compliant products not disappointed with the site itself, bad experience with delivery, tracked shipment but without signature that ended up with a neighbor who opened everything, however I got everything back.
Mandy P.
purchased on 02/06/2022
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5
/5
★★★★★
Novice: This is a first for me. My neck pain has disappeared, my morale is good and I no longer feel suddenly tired during the day. For me, it's beneficial.
Nathalie P.
purchased on 02/06/2022
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Answer from 321cbd
Thank you for your comment. We really appreciate you taking the time to share your experience with us. 🙂 The 321CBD team.
3
/5
★★★☆☆
You say you deliver within 48 hours, but I just received my order today (Monday 13/06/2022) even though I ordered on 5/06/2022! That's all Cordially mr carre
Renaud C.
purchased on 02/06/2022
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Answer from 321cbd
Thank you for your feedback. For all orders placed before 2pm from Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays, which are beyond our control). 48H delivery is effective from the moment your order has been shipped. Following bad weather that caused significant material damage to the platform located in Loir et Cher, which led to its closure. The entire colissimo team is doing its utmost to limit the impact. However, deliveries of parcels in transit in this area have experienced a slight delay, we are sorry. We would like to rectify the situation, which is why our customer service will contact you to ensure your complete satisfaction. The 321CBD team.
5
/5
★★★★★
Cbd quality, good price, delivery date respected, perfect, see you soon.
Kingston
purchased on 02/06/2022
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2
/5
★★☆☆☆
Not great, can do better
Alexandre C.
purchased on 01/06/2022
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Answer from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to our quality department, so that we can always listen to our customers' needs and requests, and use them to improve and prosper. From your customer file, we can see that you have placed an order for the Swiss Tsunami variety. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
5
/5
★★★★★
Very satisfied
Yoann A.
purchased on 01/06/2022
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5
/5
★★★★★
Super quality weed, fast delivery, nothing to add
Vince
purchased on 01/06/2022
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1
/5
★☆☆☆☆
One week after ordering still no delivery!
Michael B.
purchased on 01/06/2022
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Answer from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. Your order placed on 24.05.22 was picked up by our carrier on the same day. According to the colissimo tracking system, your parcel was delivered to your letterbox on 27.05.22 at 15:04. We would like to rectify the situation, so our customer service department will contact you in order to regularize this dispute and ensure your complete satisfaction. The 321CBD team.
4
/5
★★★★☆
Very good product for relaxing, a little expensive.
Christel
purchased on 31/05/2022
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5
/5
★★★★★
Very good product for relaxation, but still a little expensive.
Christel
purchased on 31/05/2022
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5
/5
★★★★★
Very good service. Very good products.
Richard F.
purchased on 31/05/2022
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5
/5
★★★★★
Satisfactory product, quick turnaround. Weldone!!!!
Charly I.
purchased on 31/05/2022
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