/10
★★★★★
based on 372 reviews published
★★★★★
based on 372 reviews published
Latest customer reviews
3
/5
★★★☆☆
Very average quality. I don't know if it's the resin, but the details of the sculpture were a bit erased. There is also a concentric wave effect on some parts of the figurine
Julien S.
purchased on 27/03/2023
Translated review
Answer from 3D Minis Factory
Hello Julien,
So don't hesitate to write to us if the expected result is not there, even if they are "original" figurines that do not come from the creators we have licensed. As a result, at the time of printing, it is difficult to know if the creator wanted this level of detail or if there was a problem with the printing.
We can give them another chance and send you a reprint if you wish, hoping that the next result will be better than the first one 🙂
Feel free to contact us at [email protected]
Gleefully,
Gaspard
So don't hesitate to write to us if the expected result is not there, even if they are "original" figurines that do not come from the creators we have licensed. As a result, at the time of printing, it is difficult to know if the creator wanted this level of detail or if there was a problem with the printing.
We can give them another chance and send you a reprint if you wish, hoping that the next result will be better than the first one 🙂
Feel free to contact us at [email protected]
Gleefully,
Gaspard
5
/5
★★★★★
Perfect in every way: -availability and responsiveness to answer questions. -Quality of the figurines and delivery time. At the top, I recommend with my eyes closed.
Guillaume O.
purchased on 30/01/2023
Translated review
Answer from 3D Minis Factory
Thank you very much Guillaume for this very positive opinion and comment ! 🙂
Funnily enough,
Gaspard
Funnily enough,
Gaspard
5
/5
★★★★★
Quality of the figurines is TOP. I did not have to deal with your customer service for this order. But with friends we are always satisfied. I'm sure you'll be able to keep up the good work and I'll be able to advertise you without any problem.
Guillaume C.
purchased on 19/12/2022
Translated review
Answer from 3D Minis Factory
🙂 🙂 🙂 Thank you very much it's really a top feedback from you 🙂 🙂 🙂
Funnily enough !
Gaspard
Funnily enough !
Gaspard
5
/5
★★★★★
At the top, continue like that
Kevin P.
purchased on 02/12/2022
Translated review
Answer from 3D Minis Factory
Thank you, and yes we will do everything to continue like that, even accelerate! 🙂
Funnily enough,
Gaspard
Funnily enough,
Gaspard
5
/5
★★★★★
Very good choice. Good reactivity.
Damien G.
purchased on 06/01/2023
Translated review
Answer from 3D Minis Factory
Thank you so much for your very positive review! 🙂
Funnily enough,
Gaspard
Funnily enough,
Gaspard
5
/5
★★★★★
Good impressions, prompt delivery and product as expected.
Joseph N.
purchased on 13/01/2023
Translated review
Answer from 3D Minis Factory
Thank you Joseph for your review! We are glad you had a good experience with us!
Gleefully,
Gaspard
Gleefully,
Gaspard
5
/5
★★★★★
RAS
Christophe E.
purchased on 09/02/2023
Translated review
Answer from 3D Minis Factory
Thanks for the 5 stars 🙂
5
/5
★★★★★
Great advice and welcome
Johan V.
purchased on 18/01/2023
Translated review
Answer from 3D Minis Factory
Thank you very much for your positive opinion Johan! Don't hesitate, we are not stingy with advice 🙂
Funnily enough,
Gaspard
Funnily enough,
Gaspard
5
/5
★★★★★
Great service
Remi M.
purchased on 25/11/2022
Translated review
Answer from 3D Minis Factory
Thank you Remi! We are glad you liked our service! 🙂
Funnily enough,
Gaspard
Funnily enough,
Gaspard
5
/5
★★★★★
Responsive and understanding service, they did their best to meet my needs. Great job
Thibaut L.
purchased on 18/02/2023
Translated review
Answer from 3D Minis Factory
Thank you very much for your positive opinion and feedback! We'll try to keep working like this 😉
Playfully,
Gaspard
Playfully,
Gaspard
5
/5
★★★★★
Fast and careful shipping, top quality
Kevin N.
purchased on 08/02/2023
Translated review
Answer from 3D Minis Factory
Thank you Kevin for your kind review! We are glad you are satisfied! 🙂
Playfully,
Gaspard
Playfully,
Gaspard
5
/5
★★★★★
Top service and quality
Edouard S.
purchased on 11/10/2022
Translated review
Answer from 3D Minis Factory
Thank you very much Edouard for your opinion and for the 5 stars 🙂
Playfully,
Gaspard
Playfully,
Gaspard
5
/5
★★★★★
.
Cyril B.
purchased on 25/01/2023
Translated review
Answer from 3D Minis Factory
🙂
5
/5
★★★★★
Fast, efficient... Really professional
Vincent G.
purchased on 18/01/2023
Translated review
Answer from 3D Minis Factory
Thank you very much Vincent for your opinion! We will continue like that, I promise!
Gaspard
Gaspard
5
/5
★★★★★
Excellent! Many exchanges to find the right references and the right scale. The resin is superb.
Yannick D.
purchased on 23/12/2022
Translated review
Answer from 3D Minis Factory
Thank you very much Yannick for your positive review! We are delighted that you enjoyed the exchanges and the quality of the figurines. 🙂
Playfully,
Gaspard
Playfully,
Gaspard
1
/5
★☆☆☆☆
3 broken figurines, and customs fees that I had not foreseen... so in the end much, much too expensive!!!
Silvère D.
purchased on 01/03/2023
Translated review
Answer from 3D Minis Factory
Hello Silvère and thank you for your feedback. Yes, the Swiss Customs regularly ask for additional customs fees... In a rather random way, it's quite annoying we agree!
On the other hand, for the 3 broken figurines, it should never have been the case, apart from an unscrupulous customs officer, our figurines are supposed to arrive whole and in good condition.
Can you please contact us at "[email protected]", so that we can at least send you back the broken figurines or at least refund them?
Again, we apologize for this bad experience which unfortunately seems to be partly due to Customs...
Enjoyably,
Gaspard
On the other hand, for the 3 broken figurines, it should never have been the case, apart from an unscrupulous customs officer, our figurines are supposed to arrive whole and in good condition.
Can you please contact us at "[email protected]", so that we can at least send you back the broken figurines or at least refund them?
Again, we apologize for this bad experience which unfortunately seems to be partly due to Customs...
Enjoyably,
Gaspard
4
/5
★★★★☆
Figures received on time without any problems. In the more beautiful/larger ones, there was a lot of "waste" from the 3D printer support. But after a few precision cuts, no problem.
Quentin V.
purchased on 26/01/2023
Translated review
Answer from 3D Minis Factory
Good evening Quentin and thank you for your feedback! We will pay more attention to the "supports" that are supposed to be in very small quantities or even non-existent when sending.
Thank you for the extra work and your confidence!
Lovingly,
Gaspard
Thank you for the extra work and your confidence!
Lovingly,
Gaspard
5
/5
★★★★★
Always on top. Even my rare glitches are made up for with great business sense. My Dungeons and Dragons games are fantastic thanks to them.
Pascal I.
purchased on 26/09/2022
Translated review
5
/5
★★★★★
3D printing at its best! The team listened and made sure to advise me on the scale of printing. I recommend 200% and I'm about to place another order this month
Florian G.
purchased on 05/02/2023
Translated review
5
/5
★★★★★
Very beautiful figurines, the team very dispo and fast reaction that to d one sends a message. Only positive. Continue like that.
Sébastien P.
purchased on 23/12/2022
Translated review
5
/5
★★★★★
Own
Frederic S.
purchased on 23/03/2023
Translated review
Answer from 3D Minis Factory
Thank you so much for the note! I hope the dragon will travel many battlefields!
Playfully,
Gaspard
Playfully,
Gaspard
5
/5
★★★★★
Very good 3d sculpture. I am very happy with my orders.
Cedric D.
purchased on 15/12/2022
Translated review
Answer from 3D Minis Factory
Thank you so much for your feedback and support!
We look forward to continuing this momentum!
Playfully,
Gaspard
We look forward to continuing this momentum!
Playfully,
Gaspard
5
/5
★★★★★
Very good quality of printing, order received quickly and plenty of choice of figurines
Tanguy F.
purchased on 13/03/2023
Translated review
Answer from 3D Minis Factory
Thank you very much Tanguy ! I look forward to ordering from you again! 🙂
Playfully,
Gaspard
Playfully,
Gaspard
5
/5
★★★★★
Quick and easy purchase. Thank you
Bruno B.
purchased on 03/10/2022
Translated review
Answer from 3D Minis Factory
Thank you very much for this positive review!
I'll be happy to send you some figurines 🙂
Playfully,
Gaspard
I'll be happy to send you some figurines 🙂
Playfully,
Gaspard
4
/5
★★★★☆
Todo bien. A saludo
Paco P.
purchased on 16/10/2022
Translated review
Answer from 3D Minis Factory
¡Muchas gracias Paco!
Looking forward to send you again historical figures in 32mm 😉 !
Gaspard
Looking forward to send you again historical figures in 32mm 😉 !
Gaspard
5
/5
★★★★★
Great in every way 😀
Tomsin R.
purchased on 19/02/2023
Translated review
Answer from 3D Minis Factory
Thank you very much for this nice review! Looking forward to continuing like this! 🙂
Playfully,
Gaspard
Playfully,
Gaspard
4
/5
★★★★☆
The figurines are superb, they correspond to what was proposed on the site (in general). My package was relatively well packaged, a little scared when I arrived but the figures were fine (except for one where I couldn't tell if it was broken or deliberately not assembled. I would say that it was broken but I was able to glue it back together without any problem). If I want to buy specific figurines I will come back and I recommend the site.
Cédric B.
purchased on 06/10/2022
Translated review
Answer from 3D Minis Factory
Thank you very much for your review and the 4 stars. If in the future you have any doubts when receiving the package, do not hesitate to write to us so that we can look at replacing the breakage 🙂
Enjoyably,
Gaspard
Enjoyably,
Gaspard
5
/5
★★★★★
Top
Olivier S.
purchased on 31/12/2022
Translated review
Answer from 3D Minis Factory
Merci 🙂
5
/5
★★★★★
Delivery a little slow but great product
Julien R.
purchased on 30/11/2022
Translated review
Answer from 3D Minis Factory
Thank you for the 5 stars and again sorry for the delayed delivery...
Good painting!
Playfully,
Gaspard
Good painting!
Playfully,
Gaspard
4
/5
★★★★☆
The figurines are as expected (except one where there was a mistake but the service is very responsive). On several orders that I made there are sometimes some small concern (small defects) but nothing serious on "small model". On the other hand I had more problem on a big model (a problem of junction between two parts that I had to solve with modeling clay. (I told the after sales service and they sent me back a miniature but the defect was still there even if it was less important). So I will say that sometimes there are problems on the figurines (and size of base) but their SAV is great.
Julien B.
purchased on 26/12/2022
Translated review
Answer from 3D Minis Factory
Thanks a lot ! For the after-sales service, since we are above all gamers and (former?) compulsive buyers of miniatures, we try to make an after-sales service as we would have always dreamed to have 🙂
It's a pity for this big defect, indeed, on the 14.000 products of the site, some of them have problems, that we unfortunately detect only at the assembly 🙁
Anyway, thanks again for your message!
Lovingly,
Gaspard
It's a pity for this big defect, indeed, on the 14.000 products of the site, some of them have problems, that we unfortunately detect only at the assembly 🙁
Anyway, thanks again for your message!
Lovingly,
Gaspard