9.6/10
★★★★★
based on 372 reviews published

Latest customer reviews

5 /5
★★★★★
Good service and quality shipping
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Nicolas G.
purchased on 25/08/2024
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Answer from 3D Minis Factory
Hello Nicolas and thank you for the comment and the 5 stars!
I look forward to sending you more figures! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Figurines as pictured and delivered promptly
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Jérôme V.
purchased on 29/09/2024
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Answer from 3D Minis Factory
Thanks a lot Jérôme! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Impeccable miniatures RAS
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Emmanuel F.
purchased on 19/09/2024
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Answer from 3D Minis Factory
Hello Emmanuel and thank you very much for the comment and the 5 stars! 🙂
Ludiquement,
Gaspard
3 /5
★★★☆☆
Hello dear 3Dminifactory-Team I would like to thank you for the wonderful figurines. The deadlines and information on each shelf were also top notch. I would also like to thank you for the two additional figures: - Elven Navigator B -- Reference TPGLR831-1 - Elven Loremaster B -- Reference TPGLR824-1 However, one figure seems to be missing. Is it possible? - Acrobat Elf ONe Leg Stand -- Reference EPIC3523-1 I'm a bit surprised that the 32mm figures are relatively large. The eye height is correct for the "elf villager" range. The elf artist range is too dynamic to measure, only possible for the balancing elf with approx. 34mm. On the other hand, the "Elven" range seems too large to me. Do you have a standard unwinding for this problem? Elven range (too big) 40mm = Elven Navigator B, Elven Shipwright A; 38mm = Elven Navigator A, Elven Healer B; 37mm = Elven Lore Master B; Villager range (OK) 35mm = Elf Villager Drunk, Elf Villager Artist, Elf Villager Accountant, Elf Villager Bard; 33mm = Elf Villager Schoolar; My goal is to use these figures with the Punga games fantasy soccer team. Why a slightly similar scale is sought. I have not yet received the high elves team, so the exact size required is unknown at this time. Please note that your survey and my email have crossed. I sent an email "similar" to this message just last night ([email protected]) with subject (Order KPMEYXHXT // Questions). With my best regards, Philipp Foerster
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Philipp F.
purchased on 31/08/2024
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Answer from 3D Minis Factory
Hello Philipp,
The problems have long since been solved, but I'm taking the liberty of replying here as well, as I'm a bit behind on the response to the notices!

Alas, yes, there are still problems with the scale of abhumans, as each creator has his own vision of elves/dwarves/minotaurs etc..

We try to smooth out the scales on the same order, but it's not always as simple as that....
So we've sent you some scale figures for your project!

Thanks again for your feedback! 🙂
Playfully
Gaspard
3 /5
★★★☆☆
Good quality figurines, but the packaging (all loose!) is... surprising.
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Billy T.
purchased on 07/09/2024
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Answer from 3D Minis Factory
Hi Billy, and thanks for the comment!
Usually we try to make bags by "group" of units, the same units, the same character classes etc.
We'll be careful and divide the miniatures even more! 🙂
Thanks again for the feedback!
Playfully
Gaspard
5 /5
★★★★★
Order delayed by the summer holidays, but small bonus when opening the package to be forgiven for not having warned in advance, otherwise superb figurine as always
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Thedorninator T.
purchased on 01/08/2024
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Answer from 3D Minis Factory
Thank you for this nice review, and indeed, the month of August with all the participations in the French or European Championships slows down the pace...! Thanks for the patience and the 5 stars! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Very good quality. I recommend
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Antoine D.
purchased on 15/08/2024
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Answer from 3D Minis Factory
Thank you very much Antoine for the 5 beautiful stars and this very nice review! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Perfect, fast shipping, great figurines and thanks for the dice and candy! See you soon!
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Jean Pierre M.
purchased on 31/08/2024
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Answer from 3D Minis Factory
Glad you like this year's new goodies 😉
Enjoyably,
Gaspard
5 /5
★★★★★
Best 3D Miniature Printer in France ! 😉
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Josselin B.
purchased on 01/08/2024
Answer from 3D Minis Factory
Thank you Joss ! 🙂
Ludiquement,
Gaspard
4 /5
★★★★☆
Very good fig even if one or two imperfections on some figs
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Victor C.
purchased on 29/07/2024
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1 /5
★☆☆☆☆
On the site it said: "delivered within 10 days"; I received the coli 3 weeks after my order.
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Igor P.
purchased on 07/08/2024
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Answer from 3D Minis Factory
Hello Igor,
Our apologies, the month of August with the family vacations and the added printing worries have slowed down our usual production time considerably.
I'm sending you a little gift for the wait. 🙂
Yours sincerely,
Gaspard
5 /5
★★★★★
Very good communication and the package was as requested. Quality figurines, in case of worries the team is at your disposal.
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Maxime W.
purchased on 31/07/2024
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Answer from 3D Minis Factory
Thank you so much for this beautiful message and for the 5 stars! I'm looking forward to answering all your questions! 🙂
Playfully,
Gaspard
5 /5
★★★★★
Very good communication; a true professional.
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Gil L.
purchased on 06/06/2024
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Answer from 3D Minis Factory
Thanks a lot Gil, we always try to make the experience as professional as possible! 🙂
Playfully,
Gaspard
2 /5
★★☆☆☆
Several parts arrived broken
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Elias R.
purchased on 09/07/2024
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Answer from 3D Minis Factory
Hello Elias,
So it's not normal at all to have received broken figurines, I'll contact you directly to at least return the figurines in good condition!
Our apologies for this disappointing opening of the parcel.
Yours sincerely
Gaspard
5 /5
★★★★★
Thanks guys! Excellent resin quality, responsive team. Impecco
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Galdric D.
purchased on 16/07/2024
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Answer from 3D Minis Factory
Thank you so much! These are really the kind of messages we love to read when we get up in the morning to prepare orders! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
A very wide choice of figurines and scenery, very good quality printing, fast shipping and a very attentive team, everything is perfect! Congratulations!
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Quentin P.
purchased on 25/07/2024
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Answer from 3D Minis Factory
Thank you very much Quentin, it makes me very happy to hear such comments! 🙂
Ludiquement,
Gaspard
2 /5
★★☆☆☆
I was a bit disappointed with my purchase last year, but customer service did their best to put things right. Clearly the quality isn't great (probably due to mass production) and I think there's a lack of quality control before shipping. The last order seems dubious on the scale of the figurine received and some parts arrived damaged. No response from the retailer following confirmation of my complaint. In short, I'll pass, it's not what I'm looking for. Thanks for the sweets, but Haribo is the base 😉
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Rémi B.
purchased on 20/07/2024
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5 /5
★★★★★
Love it
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Jose Carlos N.
purchased on 12/07/2024
Answer from 3D Minis Factory
Thank ! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Excellent quality, very detailed... delighted in every way! Thank you so much!
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Yann A.
purchased on 12/07/2024
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Answer from 3D Minis Factory
We're the ones who are delighted! Thank you for this beautiful comment! 🙂
Playfully,
Gaspard
5 /5
★★★★★
Delivered quickly and trouble-free. The product is of very good quality, you can go there with your eyes closed!
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Geoffroy C.
purchased on 04/07/2024
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Answer from 3D Minis Factory
Thank you so much for this warm review 🙂
Playfully,
Gaspard
5 /5
★★★★★
Perfect
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Romain A.
purchased on 17/06/2024
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Answer from 3D Minis Factory
Just like your comment! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Order received impeccable,
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Thibaut L.
purchased on 24/06/2024
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Answer from 3D Minis Factory
Thank you very much for this very positive review! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
The figures are well detailed. And the parcel was received on time
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Yann P.
purchased on 30/06/2024
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Answer from 3D Minis Factory
Thank you very much for your feedback and for the 5 stars! Looking forward to sending it all quickly! 🙂
Ludiquement,
Gaspard
4 /5
★★★★☆
Great selection of Minis. The print quality is very good and the customer support helpful and friendly. The Reason i don't give 5 Stars is that a few little pieces of the Mini i ordered had been forgotten and resend to me.
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Thierry S.
purchased on 22/06/2024
Answer from 3D Minis Factory
Thank you Thierry, we are very pleased with your comment and these beautiful 4 stars 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Well produced models, international order arrived fast, would buy from again!
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Joseph P.
purchased on 25/06/2024
Answer from 3D Minis Factory
Thank you Joseph ! We're always here to answer your questions!
🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Super boulot trés trés bonne qualité de figurine et livraison parfaite en belgique encore un grand merci 😉
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Didier P.
purchased on 16/06/2024
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Answer from 3D Minis Factory
Thank you so much for your international and positive review! Looking forward to hearing from you 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Great printing job. Thanks to Benji and the whole team.
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Laurent Z.
purchased on 18/06/2024
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Answer from 3D Minis Factory
Thank you very much Laurent for this feedback and its 5 beautiful stars! I'll pass the message on to Benji!
🙂
Ludiquement
Gaspard
5 /5
★★★★★
The movement plates are perfect! Fast delivery and very well packaged.
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Jérôme P.
purchased on 16/06/2024
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Answer from 3D Minis Factory
Thank you very much and enjoy playing The Old World 😉
Playfully,
Gaspard
5 /5
★★★★★
Very good, good quality material. Surprisingly, I was charged at customs even though it came from France...well...
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Jonathan P.
purchased on 07/06/2024
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Answer from 3D Minis Factory
Hello Jonathan,
Thank you for the 5 stars! And yes, on shipments to Switzerland, it's pretty random, sometimes customs fees apply, other times not at all... It's really a matter of chance...!
Enjoyably,
Gaspard
5 /5
★★★★★
Great! It's a pleasure to paint well printed figurines. My order was missing a small element, which they very quickly reprinted and sent back to me at their expense, great after-sales service!
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Édouard D.
purchased on 24/05/2024
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Answer from 3D Minis Factory
Thank you very much Édouard for your positive review and your feedback on the little problem 🙂
Happy painting!
Ludiquement
Gaspard