9.6/10
★★★★★
based on 350 published reviews

Latest customer reviews

2/5
★★☆☆☆
All in all, a very good buy, but too many printing errors, 6 figures with incomplete or frayed arms or axes, not to mention the swords.
Victor C.
Victor C.
purchased on 14/12/2023 
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Answer from 3D Minis Factory
Hello Victor,

We are unable to contact you to correct these problems... Please don't hesitate to write to us at [email protected] so that we don't leave you with unplayable and unattainable figures...!

Sincerely,
Gaspard
5/5
★★★★★
Top-notch figures delivered very quickly!
Maxime D.
Maxime D.
purchased on 16/12/2023 
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5/5
★★★★★
Very good communication, careful shipping, quality prints and a top-notch non-brittle resin.
Cédric C.
Cédric C.
purchased on 28/11/2023 
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5/5
★★★★★
Speed, efficiency, professionalism and a touch of craftsmanship: everything you could hope for in a boutique. Thank you for your business!
Nathan B.
Nathan B.
purchased on 10/12/2023 
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5/5
★★★★★
Fast delivery and excellent communication.
Dominique L.
Dominique L.
purchased on 01/12/2023 
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4/5
★★★★☆
- beautiful poses of the figures, very dynamic and varied. However, the details don't seem very well defined and I'm a bit worried about the result when painting... (which I haven't started^^) - a lot of trimming work - not always easy depending on the postures - and straightening the cavalry lances and other elements.
Jonathan R.
Jonathan R.
purchased on 16/11/2023 
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Answer from 3D Minis Factory
Thanks for your feedback Jonathan, and don't hesitate to write to us directly at [email protected] if you're worried about any details, we'll look into it together and reprint the offending figurines if we can make things better! 🙂
All the best,
Gaspard
5/5
★★★★★
Good communication. The figurines are the right size. The resin gives complete satisfaction. Careful delivery.
Alain P.
Alain P.
purchased on 29/11/2023 
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Answer from 3D Minis Factory
Thank you Alain for the 5 stars and for your comment 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Excellent contact. Excellent responsiveness, beautiful products
Dominique C.
Dominique C.
purchased on 27/11/2023 
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Answer from 3D Minis Factory
Thank you very much for your opinion, we'll keep doing our best! 🙂
Ludiquement,
Gaspard
4/5
★★★★☆
Fast delivery, only defect a small printer smudge, I enjoyed the sweets, thank you
Joan T.
Joan T.
purchased on 16/11/2023 
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Answer from 3D Minis Factory
Thanks for your feedback, and don't hesitate to come back to us if the burr impacts the figurine, we'll exchange it for you without any hassle!
All the best,
Gaspard
5/5
★★★★★
Arrived super fast, perfect packaging and optimal results! Thank you so much!
Pauline D.
Pauline D.
purchased on 20/11/2023 
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Answer from 3D Minis Factory
Thank you Pauline for taking the time to leave us your review and for enjoying your experience at 3D Minis Factory. 🙂
Sincerely,
Gaspard
5/5
★★★★★
Very good service and trouble-free delivery
François D.
François D.
purchased on 24/11/2023 
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Answer from 3D Minis Factory
Thanks a lot! Looking forward to hearing from you 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Good reception and good quality figurines
Sophie M.
Sophie M.
purchased on 11/11/2023 
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Answer from 3D Minis Factory
Thank you very much Sophie, we are very happy to know that you are satisfied with the figurines! 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Super beautiful work!
Clément H.
Clément H.
purchased on 05/11/2023 
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Answer from 3D Minis Factory
Merci Merci beaucoup, Clément! 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Fast delivery and very high quality figurine
Stéphane T.
Stéphane T.
purchased on 22/10/2023 
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Answer from 3D Minis Factory
Thank you Stéphane for your comment and your note! 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Top product and delivery, I highly recommend
Benoît G.
Benoît G.
purchased on 23/10/2023 
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Answer from 3D Minis Factory
And we appreciate your feedback 🙂
Playfully,
Gaspard
5/5
★★★★★
Your good
Thierry T.
Thierry T.
purchased on 03/11/2023 
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Answer from 3D Minis Factory
Thanks a lot for the 5 stars 🙂
Ludiquement,
Gaspard
3/5
★★★☆☆
Hello, I ordered 9age magic cards and although I have nothing to say about the quality, they are not up to date with the latest update. Would it be possible to send me back the out-of-date cards? Thank you
Odilon C.
Odilon C.
purchased on 20/10/2023 
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Answer from 3D Minis Factory
Hello Odilon,
It's all in the works, but we're dependent on updating the magic cards to be able to start printing the Maj.
(In particular, we're missing the last 3 versions of the hereditary Alpha/Beta books...)
We're keeping our fingers crossed that they'll do so quickly by the start of the year!
Enjoyably,
Gaspard
5/5
★★★★★
Perfect! Thank you
Antoine H.
Antoine H.
purchased on 30/10/2023 
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Answer from 3D Minis Factory
Thank you very much, Antoine! Thank you for your support and the 5 stars! 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Quality problem with the figurines I ordered, but customer service was super reactive and got back to me straight away.
Nolwenn K.
Nolwenn K.
purchased on 04/10/2023 
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Answer from 3D Minis Factory
Thank you Nolwenn for your opinion and feedback! We always fold ourselves into 4 as soon as there's a concern, and the 5 stars show that we're absolutely right! 🙂
Ludiquement,
Gaspard
1/5
★☆☆☆☆
Zero print quality, no details on the figurine, printing anomalies. This isn't the first time I've had this problem, but it's definitely the last: I won't be ordering again.
Olivier L.
Olivier L.
purchased on 17/10/2023 
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Answer from 3D Minis Factory
Hello Olivier, indeed, this figurine was very complex to print (one of the first Ghamak figurines), and the final result was not worth the image proposed by the creator.
After reimbursing you and sending back another printing attempt, I think the problem has been solved, but we've decided to deactivate this figurine to avoid this kind of setback. Unfortunately, this is one of the hazards of 3D printing...
Thanks again for your feedback!
All the best,
Gaspard
5/5
★★★★★
Top contact, manufacturing, painting and shipping, well done to the whole team.
Jean-marc L.
Jean-marc L.
purchased on 17/08/2023 
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Answer from 3D Minis Factory
Thank you very much for your more than positive review. 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Fast, friendly service.
Ludovic D.
Ludovic D.
purchased on 11/10/2023 
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Answer from 3D Minis Factory
Thank you very much Ludovic for your positive review! We are delighted that you are satisfied 🙂
Sincerely,
Gaspard
5/5
★★★★★
I've placed several orders with them in the past, and they've always been top-notch, with fast, top-quality service. In this case, I decided to have a figurine printed that wasn't in the catalog. Impeccable, exchange of emails to see what was feasible, fast printing and always such good quality.
Kevin N.
Kevin N.
purchased on 11/10/2023 
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Answer from 3D Minis Factory
Thank you Kevin for your very positive review of our 3D Minis Factory website. And yes, custom orders are as much a challenge as they are a pleasure to make! 🙂
All the best,
Gaspard
5/5
★★★★★
Accessible sellers, quality items, a must for the figurine world.
Bastien B.
Bastien B.
purchased on 27/09/2023 
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Answer from 3D Minis Factory
Thank you Bastien for your very positive feedback! We do our best and always with a smile! 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Impressively fine print. Very good delivery times. Excellent service. 👍
Thierry C.
Thierry C.
purchased on 09/10/2023 
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Answer from 3D Minis Factory
Thank you very much Thierry for your enthusiastic comment 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Impeccable
Quentin M.
Quentin M.
purchased on 11/10/2023 
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Answer from 3D Minis Factory
Thank you very much for your appreciation and the 5 stars. 🙂
Ludiquement,
Gaspard
4/5
★★★★☆
An ordered base was missing, but that's a detail.
François V.
François V.
purchased on 27/09/2023 
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Answer from 3D Minis Factory
Hello François and thank you for your feedback!
Even if it's only a base, it's not normal for it to be missing!
I'll get back to you and send it right away 🙂
Ludiquement,
Gaspard
4/5
★★★★☆
Thank you for the fast and efficient follow-up on the late delivery: the service is great!
Rombaux N.
Rombaux N.
purchased on 27/09/2023 
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Answer from 3D Minis Factory
Thanks so much for the feedback!
And yes, we are sometimes dependent on our delivery systems, but we always manage to push them to find misplaced parcels! 🙂
Ludiquement,
Gaspard
5/5
★★★★★
Great respect for the buyer by putting extra bunches if one of them has defects and the pack of Haribo teddy bears there is the top!
Laurent R.
Laurent R.
purchased on 21/09/2023 
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Answer from 3D Minis Factory
Thank you Laurent for your comment and your 5 stars 🙂
We always try to bend over backwards ^^'
Ludiquement,
Gaspard
5/5
★★★★★
Excellent print quality. Good shipping responsiveness
Jean Pascal B.
Jean Pascal B.
purchased on 27/09/2023 
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Answer from 3D Minis Factory
Thank you for your very positive review, Jean-Pascal! We'll keep doing our best! 🙂
Ludiquement,
Gaspard