9.6/10
★★★★★
based on 372 reviews published

Latest customer reviews

4 /5
★★★★☆
Fast delivery, only defect a small printer smudge, I enjoyed the sweets, thank you
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Joan T.
purchased on 16/11/2023
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Answer from 3D Minis Factory
Thanks for your feedback, and don't hesitate to come back to us if the burr impacts the figurine, we'll exchange it for you without any hassle!
All the best,
Gaspard
5 /5
★★★★★
Arrived super fast, perfect packaging and optimal results! Thank you so much!
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Pauline D.
purchased on 20/11/2023
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Answer from 3D Minis Factory
Thank you Pauline for taking the time to leave us your review and for enjoying your experience at 3D Minis Factory. 🙂
Sincerely,
Gaspard
5 /5
★★★★★
Very good service and trouble-free delivery
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François D.
purchased on 24/11/2023
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Answer from 3D Minis Factory
Thanks a lot! Looking forward to hearing from you 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Good reception and good quality figurines
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Sophie M.
purchased on 11/11/2023
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Answer from 3D Minis Factory
Thank you very much Sophie, we are very happy to know that you are satisfied with the figurines! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Super beautiful work!
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Clément H.
purchased on 05/11/2023
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Answer from 3D Minis Factory
Merci Merci beaucoup, Clément! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Fast delivery and very high quality figurine
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Stéphane T.
purchased on 22/10/2023
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Answer from 3D Minis Factory
Thank you Stéphane for your comment and your note! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Top product and delivery, I highly recommend
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Benoît G.
purchased on 23/10/2023
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Answer from 3D Minis Factory
And we appreciate your feedback 🙂
Playfully,
Gaspard
5 /5
★★★★★
Your good
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Thierry T.
purchased on 03/11/2023
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Answer from 3D Minis Factory
Thanks a lot for the 5 stars 🙂
Ludiquement,
Gaspard
3 /5
★★★☆☆
Hello, I ordered 9age magic cards and although I have nothing to say about the quality, they are not up to date with the latest update. Would it be possible to send me back the out-of-date cards? Thank you
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Odilon C.
purchased on 20/10/2023
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Answer from 3D Minis Factory
Hello Odilon,
It's all in the works, but we're dependent on updating the magic cards to be able to start printing the Maj.
(In particular, we're missing the last 3 versions of the hereditary Alpha/Beta books...)
We're keeping our fingers crossed that they'll do so quickly by the start of the year!
Enjoyably,
Gaspard
5 /5
★★★★★
Perfect! Thank you
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Antoine H.
purchased on 30/10/2023
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Answer from 3D Minis Factory
Thank you very much, Antoine! Thank you for your support and the 5 stars! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Quality problem with the figurines I ordered, but customer service was super reactive and got back to me straight away.
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Nolwenn K.
purchased on 04/10/2023
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Answer from 3D Minis Factory
Thank you Nolwenn for your opinion and feedback! We always fold ourselves into 4 as soon as there's a concern, and the 5 stars show that we're absolutely right! 🙂
Ludiquement,
Gaspard
1 /5
★☆☆☆☆
Zero print quality, no details on the figurine, printing anomalies. This isn't the first time I've had this problem, but it's definitely the last: I won't be ordering again.
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Olivier L.
purchased on 17/10/2023
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Answer from 3D Minis Factory
Hello Olivier, indeed, this figurine was very complex to print (one of the first Ghamak figurines), and the final result was not worth the image proposed by the creator.
After reimbursing you and sending back another printing attempt, I think the problem has been solved, but we've decided to deactivate this figurine to avoid this kind of setback. Unfortunately, this is one of the hazards of 3D printing...
Thanks again for your feedback!
All the best,
Gaspard
5 /5
★★★★★
Top contact, manufacturing, painting and shipping, well done to the whole team.
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Jean-marc L.
purchased on 17/08/2023
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Answer from 3D Minis Factory
Thank you very much for your more than positive review. 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Fast, friendly service.
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Ludovic D.
purchased on 11/10/2023
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Answer from 3D Minis Factory
Thank you very much Ludovic for your positive review! We are delighted that you are satisfied 🙂
Sincerely,
Gaspard
5 /5
★★★★★
I've placed several orders with them in the past, and they've always been top-notch, with fast, top-quality service. In this case, I decided to have a figurine printed that wasn't in the catalog. Impeccable, exchange of emails to see what was feasible, fast printing and always such good quality.
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Kevin N.
purchased on 11/10/2023
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Answer from 3D Minis Factory
Thank you Kevin for your very positive review of our 3D Minis Factory website. And yes, custom orders are as much a challenge as they are a pleasure to make! 🙂
All the best,
Gaspard
5 /5
★★★★★
Accessible sellers, quality items, a must for the figurine world.
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Bastien B.
purchased on 27/09/2023
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Answer from 3D Minis Factory
Thank you Bastien for your very positive feedback! We do our best and always with a smile! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Impressively fine print. Very good delivery times. Excellent service. 👍
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Thierry C.
purchased on 09/10/2023
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Answer from 3D Minis Factory
Thank you very much Thierry for your enthusiastic comment 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Impeccable
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Quentin M.
purchased on 11/10/2023
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Answer from 3D Minis Factory
Thank you very much for your appreciation and the 5 stars. 🙂
Ludiquement,
Gaspard
4 /5
★★★★☆
An ordered base was missing, but that's a detail.
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François V.
purchased on 27/09/2023
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Answer from 3D Minis Factory
Hello François and thank you for your feedback!
Even if it's only a base, it's not normal for it to be missing!
I'll get back to you and send it right away 🙂
Ludiquement,
Gaspard
4 /5
★★★★☆
Thank you for the fast and efficient follow-up on the late delivery: the service is great!
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Rombaux N.
purchased on 27/09/2023
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Answer from 3D Minis Factory
Thanks so much for the feedback!
And yes, we are sometimes dependent on our delivery systems, but we always manage to push them to find misplaced parcels! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Great respect for the buyer by putting extra bunches if one of them has defects and the pack of Haribo teddy bears there is the top!
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Laurent R.
purchased on 21/09/2023
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Answer from 3D Minis Factory
Thank you Laurent for your comment and your 5 stars 🙂
We always try to bend over backwards ^^'
Ludiquement,
Gaspard
5 /5
★★★★★
Excellent print quality. Good shipping responsiveness
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Jean Pascal B.
purchased on 27/09/2023
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Answer from 3D Minis Factory
Thank you for your very positive review, Jean-Pascal! We'll keep doing our best! 🙂
Ludiquement,
Gaspard
4 /5
★★★★☆
Shipping and handling was very fast and the parcel arrived in very good condition. I liked how they printed extra miniatures to replace those that were misprinted or not cleaned properly. I would have preferred that every miniature was cleared from the supports, though I understand why they did it.
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Minas P.
purchased on 15/09/2023
Answer from 3D Minis Factory
Thank you for your comment and the 4 stars, we always try our best to give you the perfect minis, and some time we miss some supports during preparation. Once again, thank you for your return ! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Compliant products, fast delivery
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Christophe C.
purchased on 17/09/2023
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5 /5
★★★★★
I'm very satisfied with 3D minis factory's remarkable work. I'm thinking of repeating the experience in a while. great job!
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Lionel L.
purchased on 27/08/2023
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Answer from 3D Minis Factory
Thank you so much Lionel, it's comments like this that make us want to give even more of ourselves! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Very good quality products. Well-protected parcel.
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Stephane D.
purchased on 11/09/2023
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Answer from 3D Minis Factory
Thank you so much Stéphane, feedback like this always makes me very happy! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
Fast delivery and good print quality
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Arnaud C.
purchased on 14/09/2023
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Answer from 3D Minis Factory
Thanks a lot Arnaud, looking forward to making beautiful figurines! 🙂
Ludiquement,
Gaspard
3 /5
★★★☆☆
Product conforms to or sometimes falls short of 3d rendering.
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Julien B.
purchased on 29/06/2023
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Answer from 3D Minis Factory
Hi Julien, thanks for your feedback!
If ever a print isn't as good as it should be, don't hesitate to let us know so we can see what happened and reprint it if necessary!
Enjoyably,
Gaspard
5 /5
★★★★★
Fast preparation and shipping. Responsive seller
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Xavier L.
purchased on 13/09/2023
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Answer from 3D Minis Factory
Thank you very much for this positive review and its 5 stars! 🙂
Ludiquement,
Gaspard
5 /5
★★★★★
The figs are superb It was a gift, but I'm enough of a fan to have ordered some for myself Communication is excellent and the guys are really nice.
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Valentin F.
purchased on 06/09/2023
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Answer from 3D Minis Factory
Thank you very much for this very positive feedback, Valentin. I look forward to seeing you again for gifts or just to treat yourself! 🙂
Ludiquement
Gaspard