/10
★★★★★
based on 2680 reviews published
★★★★★
based on 2680 reviews published
Latest customer reviews
2
/5
★★☆☆☆
This note is awarded for poor delivery. They warn you the same day that they are not coming and the next day you have to wait and wait!
Acheteur Vérifié
purchased on 15/06/2020
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Answer from Bonbonrama
Thank you for taking the time to share your review. We are sorry that the delivery did not go as smoothly as you would have hoped. Your order was delivered in 3 days. Automatic emails from GLS announce optimistic delivery dates without taking into account that the network is abnormally overloaded, and that there may be delays, as we explain on the site. When the delivery driver realizes that he won't be able to finish his round, GLS warns you and reschedules your parcel for delivery the following day.
It would therefore be difficult for him to warn you the day before that he won't make it the next day.
It would therefore be difficult for him to warn you the day before that he won't make it the next day.
5
/5
★★★★★
Nothing to say
Acheteur Vérifié
purchased on 16/06/2020
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5
/5
★★★★★
Very good, very smooth website, careful and fast shipping.
Acheteur Vérifié
purchased on 29/05/2020
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5
/5
★★★★★
Everything is always ok and even if there is a small problem we have good communication by email with all the staff I love and of course the products are always top notch.
Acheteur Vérifié
purchased on 14/06/2020
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 02/06/2020
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5
/5
★★★★★
Nikel
Acheteur Vérifié
purchased on 02/06/2020
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4
/5
★★★★☆
Choice . Fast delivery . Customer service available by phone.
Acheteur Vérifié
purchased on 09/06/2020
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5
/5
★★★★★
Very good service, thank you!
Acheteur Vérifié
purchased on 07/06/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 08/06/2020
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2
/5
★★☆☆☆
I received some candies that are not sellable.
Acheteur Vérifié
purchased on 07/06/2020
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Answer from Bonbonrama
Hello and thank you for sharing your experience with us. I'm sorry that some products arrived damaged. I would like to remind you that we do not manufacture them, that we are wholesalers, and that we do not send confectionery if we find that it is damaged. Of course, we can't always see the defects because of the packaging, and above all, it's possible that some confectionery may deteriorate after being abnormally exposed to high temperatures during transport. But don't worry, our customer service team is here to find a solution. Just take the time to contact us by telephone on 04 69 96 63 36 or wait for us to get back to you within the day, if you have sent us an e-mail.
5
/5
★★★★★
Très très bien
Acheteur Vérifié
purchased on 15/06/2020
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5
/5
★★★★★
Good and fast service
Acheteur Vérifié
purchased on 10/06/2020
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5
/5
★★★★★
Nothing to complain about, perfect packaging, fast and careful delivery.
Acheteur Vérifié
purchased on 02/06/2020
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5
/5
★★★★★
Always listens to our needs, always does her utmost to satisfy our order.
Acheteur Vérifié
purchased on 09/06/2020
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5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 08/06/2020
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5
/5
★★★★★
Always satisfied with every order, very good quality product, very friendly I recommend.
Acheteur Vérifié
purchased on 06/06/2020
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5
/5
★★★★★
Customer service is very good
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Fast, efficient
Acheteur Vérifié
purchased on 02/06/2020
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4
/5
★★★★☆
Satisfied
Acheteur Vérifié
purchased on 05/06/2020
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5
/5
★★★★★
Wholesaler excellent it's been several times that I order being VDI pro I have fun very good seller package always good condition see you soon
Acheteur Vérifié
purchased on 06/06/2020
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5
/5
★★★★★
Nothing to say
Acheteur Vérifié
purchased on 07/06/2020
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5
/5
★★★★★
Very well as per photo. Perfect delivery. I am very happy
Acheteur Vérifié
purchased on 06/06/2020
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5
/5
★★★★★
Very good contact and good reception again thank you
Acheteur Vérifié
purchased on 05/06/2020
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5
/5
★★★★★
Super happy with my order and very fast
Acheteur Vérifié
purchased on 07/06/2020
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5
/5
★★★★★
Always perfect delivery, top packaging. Small downside, the mini chewing-gum dispensers: the chewing-gum balls have a strange color, as if they had been exposed to daylight. This sometimes happens with certain candies, such as candy necklaces.... normal or not, since chewing-gum balls usually have brighter colors?
Acheteur Vérifié
purchased on 23/05/2020
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Answer from Bonbonrama
Thank you for taking the time to share your opinion and observations. The color that appears more "fade" comes from the fact that manufacturers are using less and less artificial colorants and have outlawed the additive E171 since the beginning of 2020. This additive gave the shiny effect. Natural colorants will tend to be less pronounced, although over time they will become more and more effective at achieving naturally vivid colors. Please note: Our products are stored in a warehouse away from direct sunlight.
5
/5
★★★★★
Very efficient thank you for your professionalism
Acheteur Vérifié
purchased on 27/05/2020
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5
/5
★★★★★
If there's an item missing, they let you know before the order leaves, and if necessary they'll refund you the same day ... fast delivery ... always well protected ... on all my orders, no breakages despite the legendary gentleness of the carriers ... no unpleasant surprises with peremption dates (not like some) ... one of my favorite suppliers ...
Acheteur Vérifié
purchased on 28/05/2020
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5
/5
★★★★★
Great service. Perfect delivery. Thank you very much.
Acheteur Vérifié
purchased on 26/05/2020
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4
/5
★★★★☆
Reliable and fast
Acheteur Vérifié
purchased on 27/05/2020
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5
/5
★★★★★
Very good customer care. Thank you very much!
Acheteur Vérifié
purchased on 22/05/2020
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