/10
★★★★★
based on 2672 reviews published
★★★★★
based on 2672 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Good, except that when we take lots we always end up with the same things: teddy bears and smooth cokes we can't get our heads around.
Elizea A.
purchased on 03/12/2024
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3
/5
★★★☆☆
Order tracking not totally clear, too bad
Kellya L.
purchased on 23/08/2024
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2
/5
★★☆☆☆
Boxes completely smashed inside the cartons, always late delivery. Received an e-mail for delivery on such and such a day and received it the next day without being informed....
Julien B.
purchased on 30/06/2024
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Answer from Bonbonrama
Hello Julien, Thank you for sharing your review. We're sorry to hear that you encountered problems with your delivery. We would like to stress that our customer service is available to help you Monday to Friday, 9am to 5pm, by email and telephone. Unfortunately, we did not hear from you regarding this problematic delivery. We would have been delighted to assist you and resolve this situation as quickly as possible.
3
/5
★★★☆☆
It's a pity that free shipping is so random and not really accessible!
Stephane B.
purchased on 05/06/2024
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3
/5
★★★☆☆
Unfortunately pallet on sidewalk independent of your company I understand but still
Xavier L.
purchased on 01/06/2024
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3
/5
★★★☆☆
The fragile lollipops were poorly packaged, just with a layer of blue bubble wrap, while the watermelon pop lollipops arrived almost completely broken, so unsaleable. It's a shame, because they're so pretty.
Victoria L.
purchased on 03/04/2024
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3
/5
★★★☆☆
The delivery was fine, but the deliveryman was a bit unpleasant.
Christina L.
purchased on 07/04/2024
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3
/5
★★★☆☆
The prices are much more expensive than your competitors, which is a pity because shipping is fast and well packaged. Bonne continuation.
Stéphane L.
purchased on 19/03/2024
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2
/5
★★☆☆☆
Not disappointed with the sweets, but having placed many orders with you and large orders, I have never had a gift or discount.
Mélissa S.
purchased on 26/02/2024
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3
/5
★★★☆☆
One of the boxes was opened, and a few sweets were wandering around in the box + Unusual color on the FINI sweets (wild strawberries)
Marion L.
purchased on 21/02/2024
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3
/5
★★★☆☆
A little disappointed because I ordered the haribot display which came broken.
Sako M.
purchased on 12/02/2024
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3
/5
★★★☆☆
Delivery on time but 2 bags of sweets torn and sweets spread out in the delivery crate
Jean-pol K.
purchased on 06/12/2023
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3
/5
★★★☆☆
Delivery very good carton nikel except that inside the cardboard mouse eventree
Stéphane R.
purchased on 12/11/2023
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3
/5
★★★☆☆
JOUR BON SITE MES MANQUE DE CHOIX EN HARIBO HALAL ET GOODISE ET MEUBLE PASSE ASSER DE PROMO PAS GRAND CHOIX POUR NOEL SINON BIEN
Guy M.
purchased on 11/10/2023
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2
/5
★★☆☆☆
The last order I received my boxes were torn and inpresentable to my customers.
Faki A.
purchased on 31/08/2023
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2
/5
★★☆☆☆
Expired candies
Evžen L.
purchased on 27/08/2023
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2
/5
★★☆☆☆
Expired candies
Evžen L.
purchased on 27/08/2023
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3
/5
★★★☆☆
Hello a fast parcel very very good super nothing to say
Laurent R.
purchased on 20/08/2023
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2
/5
★★☆☆☆
Small b-mol on my order, I ordered an item they no longer had in stock or a mistake announcement, that being said I was given the lower quantity when the error comes from them, no commercial gesture offered ... In short not professional at all ... Otherwise good product
Zendine B.
purchased on 10/07/2023
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2
/5
★★☆☆☆
I have received my order but I have a package of candy that has been opened and spilled in the box.
Alexandra H.
purchased on 05/07/2023
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3
/5
★★★☆☆
The order was received but the packets of maocroqui and watermelon candy were open when the package was opened.
Charline L.
purchased on 25/06/2023
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2
/5
★★☆☆☆
Order arrived in poor condition, least gesture in return.
Acheteur Vérifié
purchased on 19/10/2022
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3
/5
★★★☆☆
Hello, good products, fast delivery, but the containers are tinted so it's hard to see the products.
Acheteur Vérifié
purchased on 08/01/2023
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Answer from Bonbonrama
Hello. Thank you for taking the time to share your experience. We're sorry that the Haribo display included in the pack doesn't work for you. Unfortunately, as you may have guessed, we are unable to modify these Haribo displays. From now on, however, we will specify on the pack description that they are lightly smoked.
3
/5
★★★☆☆
The delivery was fast but most of my products arrived broken, I wrote a message to customer service but to this day I still have no answer from them.
Acheteur Vérifié
purchased on 12/11/2022
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Answer from Bonbonrama
Hello, Thank you for your feedback, we are very sorry for this incident. We searched for your message, but no e-mail was found in your name. Please be aware that we never ship a product with defective packaging. Unfortunately, the brutality of some delivery people can alter the protection added to products. We always reply to messages sent to [email protected]. Do not hesitate to send it back to us if you find it.
3
/5
★★★☆☆
Bonjour satisfied by the speed of delivery, but four boxes of candy were broken, poor condition of the box
Acheteur Vérifié
purchased on 10/11/2022
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3
/5
★★★☆☆
Fast order taking and delivery time As far as delivery is concerned it's really average, we are closed on Wednesday days when my parcel was delivered' message delivery confirmation 15h26, I found the parcel in front of the business put on the markets the next day at 6 o'clock .!!!!!!!!!!!!!!!!!!!!
Acheteur Vérifié
purchased on 14/11/2022
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2
/5
★★☆☆☆
PERFECT
Acheteur Vérifié
purchased on 04/11/2022
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Answer from Bonbonrama
Thanks for your review... and really sorry I wasn't more than perfect! We were hoping for at least an average :p
3
/5
★★★☆☆
I received 3 broken lollipops. I sent an e-mail with a picture, but I didn't get any answer. I hope to hear from you one day about the lollipops.
Acheteur Vérifié
purchased on 31/10/2022
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3
/5
★★★☆☆
When I placed an order a few months ago, I won a Haribo candy display, which I received broken. Since then, every time I place an order, I'm told that I'll receive a new one, but I never receive it. It's a shame that customer follow-up is inadequate.
Acheteur Vérifié
purchased on 29/10/2022
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3
/5
★★★☆☆
The pallet arrived with a lot of damaged boxes, so difficult to store. Otherwise fast delivery. Ordering is easy.
Acheteur Vérifié
purchased on 09/10/2022
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