/10
★★★★★
based on 2673 reviews published
★★★★★
based on 2673 reviews published
Latest customer reviews
3
/5
★★★☆☆
Fine
Acheteur Vérifié
purchased on 24/03/2019
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5
/5
★★★★★
Very good fast very satisfactory good continuation
Acheteur Vérifié
purchased on 25/03/2019
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5
/5
★★★★★
Very good and top value for money
Acheteur Vérifié
purchased on 17/03/2019
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/03/2019
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5
/5
★★★★★
Nothing to say. Everything has been going well for almost 1 year.
Acheteur Vérifié
purchased on 18/03/2019
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5
/5
★★★★★
I ordered this was quickly processed!! receipt of goods in good condition!!!!
fast shipping.... excellent!
Acheteur Vérifié
purchased on 20/03/2019
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5
/5
★★★★★
Nothing to say...perfect
Acheteur Vérifié
purchased on 19/03/2019
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4
/5
★★★★☆
Order well received with no worries. Just one detail: the pacifiers are red whereas I was expecting a rainbow pacifier like on the product photo...
Acheteur Vérifié
purchased on 18/03/2019
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Answer from Bonbonrama
Hello and thank you for taking the trouble to point out this difference. Manufacturers sometimes change their products without informing us. In the future, please do not hesitate to contact us by telephone if a product does not suit you or disappoints you. We will always do our utmost to find a solution that will satisfy you.
5
/5
★★★★★
Package in perfect condition. Fast delivery. Very satisfied.
Acheteur Vérifié
purchased on 17/03/2019
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3
/5
★★★☆☆
I received my order but I had taken the lot of 12 box the worry I have a box that I opened the problem is that all bags are open in none closed but otherwise nothing to say for the package thank you very much I buy next time because I have your site soon
Acheteur Vérifié
purchased on 18/03/2019
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Answer from Bonbonrama
Thank you for your feedback. We are very sorry that there was a defect in the manufacture of one of the Fini Boxes. We have indeed had other similar cases on one of the models and will pass the information on to the manufacturer, Fini. In future, don't hesitate to call our customer service department. You can reach us on 04 69 96 63 36 and we'll do our best to find a solution.
3
/5
★★★☆☆
Varied site, but lacks clarity regarding the different products, however very responsive, and fast delivery.
Acheteur Vérifié
purchased on 13/03/2019
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 11/03/2019
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5
/5
★★★★★
Perfect as usual 🙂
Acheteur Vérifié
purchased on 07/03/2019
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5
/5
★★★★★
Very satisfied with my order
Acheteur Vérifié
purchased on 05/03/2019
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5
/5
★★★★★
Correct delivery no problem 7 out of 10
Acheteur Vérifié
purchased on 05/03/2019
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5
/5
★★★★★
Excellent! They are fast and very professional.
Acheteur Vérifié
purchased on 07/03/2019
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5
/5
★★★★★
Very good candy
Acheteur Vérifié
purchased on 04/03/2019
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 06/03/2019
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5
/5
★★★★★
Very satisfied with the products
Acheteur Vérifié
purchased on 28/02/2019
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5
/5
★★★★★
Lots of choices Fast, careful shipping
Acheteur Vérifié
purchased on 02/03/2019
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5
/5
★★★★★
Parcel delivered very quickly, lots of choice in items, low price
Acheteur Vérifié
purchased on 02/03/2019
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5
/5
★★★★★
Fast, well packaged, best price and as ordered
Acheteur Vérifié
purchased on 28/02/2019
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5
/5
★★★★★
Carrier Kühne & Nagel very rude bad service
Acheteur Vérifié
purchased on 25/02/2019
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2
/5
★★☆☆☆
The site with professional staff and good advice with a lot of patience, however, damaged cartons, dirty packages, which stick so much that the expiration date is erased, 1 punctured, 1 with trace of blood on it, hair (or other) between the top and the inside (yet taped), trace of blood also in the 2 cartons, some large hearts badly formed (with holes so unusable for me), blueberries with many small pearls removed on it, dust on packages, I'm amazed! Photos taken, we don't really feel like using these candies, but I have no choice.
Acheteur Vérifié
purchased on 17/01/2019
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Answer from Bonbonrama
Hello Mrs L. Thank you for your many comments. Here, we receive each reference from the factories in cartons, which are on pallets. So we have a lot of stock. We don't put torn bags in our parcels (torn bags are consumed by our employees' families), or erase the information printed on the back of the package (short or past best-before dates are indicated and cleared). Nor do we open the packets to leave hair in them, or to damage or deform the sweets. Indeed, we could ask Pierrot Gourmand or Fini why, in their 1.5 kg of hearts, there are a few with defects, or why some seeds have come loose from the blackberries. But we don't think you can expect candies paying less than 5 euros a kilo to be perfectly cut like a piece of goldsmith's work. So, sorry, but manufacturers, even Haribo and Lutti, slip us a few ugly candies in the packets, and we won't be able to take them back or compensate you! As for the red stains, there's a very good chance that they're red ink. As for the open bag, it could have torn during transport. In that case, we should have protected it even better so that it arrived intact. We're already trying to do this, but sometimes the transport conditions get the better of all our protection. The shocks received by the parcels explain why some outer packaging is "crumpled" and repeated rubbing erases certain ink inscriptions. Our customer service, as you kindly mentioned, is available to find a solution, in cases where Bonbonrama has its share of responsibility. Just let us know.
5
/5
★★★★★
Fast and efficient
Acheteur Vérifié
purchased on 22/02/2019
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5
/5
★★★★★
Very happy and especially fast
Acheteur Vérifié
purchased on 27/02/2019
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5
/5
★★★★★
Tres tres bien merci
Acheteur Vérifié
purchased on 23/02/2019
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1
/5
★☆☆☆☆
I didn't like the handling of a problem that occurred during delivery. Too bad.
Acheteur Vérifié
purchased on 07/02/2019
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Answer from Bonbonrama
Thank you for sharing your opinion with us. We are sorry that the solution we proposed to compensate you did not suit you. We probably didn't understand you. When you informed us that a bag of Frazibus had torn during transport, and that 900 grams had spilled into the bottom of the box, we offered you 2 solutions: a refund for the lost goods or a credit note of higher value, which you accepted. Perhaps you were planning to deal with the incident in a different way? If so, don't hesitate to let us know, especially since, as you can see, we're easy to reach by phone and e-mail.
5
/5
★★★★★
Very good. Attractive prices
Acheteur Vérifié
purchased on 24/02/2019
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5
/5
★★★★★
Perfect, fast delivery, very neat package, wide selection. I recommend it.
Acheteur Vérifié
purchased on 20/02/2019
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