/10
★★★★★
based on 2672 reviews published
★★★★★
based on 2672 reviews published
Latest customer reviews
5
/5
★★★★★
Super fast delivery thank you very much
Acheteur Vérifié
purchased on 11/08/2018
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3
/5
★★★☆☆
The boxes were collapsed The 3 kg container should be much stronger as the miniatures were scattered throughout the package
Acheteur Vérifié
purchased on 10/08/2018
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Answer from Bonbonrama
Hello and thank you for letting us know about this problem. These mini chocolates are packaged and sold in a plastic box. We cannot modify this packaging as it is the manufacturer's choice. We're sorry about this. However, we can try to protect them even better next time. If you have products that are unsaleable or consumable, please contact our customer service department on 04 69 96 63 36.
5
/5
★★★★★
Compliant with requirements
Acheteur Vérifié
purchased on 13/08/2018
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3
/5
★★★☆☆
Hello, I have some packages of sweets that have been opened at the bottom of the boxes.
Acheteur Vérifié
purchased on 11/08/2018
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Answer from Bonbonrama
Hello, Sorry for the inconvenience. As you may have noticed when you opened our boxes, we go to great lengths to protect our products. And we're ready to redouble our efforts to ensure that our orders arrive in perfect condition 100% of the time. But sometimes, with the shocks these packages receive, it's the manufacturers' packaging that tears or cracks at the welds. In the event of such problems, please contact customer service on 04 69 96 63 36 or by e-mail at [email protected].
5
/5
★★★★★
As usual, good availability, correct price, good delivery time, thank you.
Acheteur Vérifié
purchased on 09/08/2018
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 12/08/2018
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/07/2018
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5
/5
★★★★★
Very good customer service
Acheteur Vérifié
purchased on 02/08/2018
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5
/5
★★★★★
Fast delivery at a relay point Despite the heat, only the pack of blackberries and raspberries was a little warm.
Acheteur Vérifié
purchased on 29/07/2018
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5
/5
★★★★★
Very serious house
Acheteur Vérifié
purchased on 05/08/2018
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4
/5
★★★★☆
Always satisfied with the service, delivery time, availability... a little less satisfied with the changes in shipping costs. 66€ ttc for half a pallet for Brittany, I find that very expensive. Cdlt
Acheteur Vérifié
purchased on 20/07/2018
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Answer from Bonbonrama
Thank you for your order and for your confidence in us. We understand that it may seem expensive, but you should know that we only ask for a contribution. The actual cost of transport is much higher. Since we're in the south of France, the pallet crosses the whole country, and the price is indexed to the kilometers covered. Otherwise, for Brittany, we offer transport for orders of 500 euros or more. We look forward to seeing you on our site!
5
/5
★★★★★
Thank you for your seriousness and your availability.
Acheteur Vérifié
purchased on 06/08/2018
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5
/5
★★★★★
Fast delivery, a good account!
Acheteur Vérifié
purchased on 26/07/2018
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4
/5
★★★★☆
Hello regarding bonbonrama very good but the carrier does not respect customers for the goods entrusted to him to review Cordially
Acheteur Vérifié
purchased on 23/07/2018
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Answer from Bonbonrama
Sorry about the damaged cored cables. As we explained to you over the phone, the heat has made this product brittle, and as soon as the carrier mistreats the package, the cables break. To prevent this kind of accident from happening again, we only ship them on pallets during the summer months. We also hope that the solution we have proposed to repair this damage has been acceptable to you.
5
/5
★★★★★
Perfectly clean.
Acheteur Vérifié
purchased on 18/07/2018
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5
/5
★★★★★
Very good product quality, good packaging and choice of carrier.
Acheteur Vérifié
purchased on 30/07/2018
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4
/5
★★★★☆
Good quality and delighted except for one product that I had not asked for and that they put in place of the one I had asked for otherwise nikel
Acheteur Vérifié
purchased on 28/07/2018
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Answer from Bonbonrama
Thank you for your review. I'm sorry but the preparer must have made a mistake. We will contact you to find a solution to correct our mistake.
5
/5
★★★★★
Fast delivery but postage is a bit expensive
Acheteur Vérifié
purchased on 23/07/2018
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5
/5
★★★★★
Super service!! available fast and very friendly .
Acheteur Vérifié
purchased on 24/07/2018
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5
/5
★★★★★
Correct order
Acheteur Vérifié
purchased on 05/07/2018
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3
/5
★★★☆☆
Carrier nul 8 jours pour livrer une palette c se foutre de la fueule du monde d'abitude c'est tres rapide en plus ca fait deux fois que les colis sont eventres ouvert pour piquer des bonbons inadmissible
Acheteur Vérifié
purchased on 21/07/2018
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Answer from Bonbonrama
Sir, we are very sorry about these 2 incidents with our carrier. As we explained to you on the phone, we informed them of these problems and requested compensation. We have insurance that covers this type of incident when flagrant damage is noted at the time of receipt of the pallet. This will enable us to compensate you. In any case, thank you for your confidence in us.
5
/5
★★★★★
Order very quickly Products conform and identical to those on the site Welcome phone and information top I recommend + + +.
Acheteur Vérifié
purchased on 09/07/2018
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5
/5
★★★★★
Easy ordering, super-fast delivery, top-notch!
Acheteur Vérifié
purchased on 17/07/2018
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2
/5
★★☆☆☆
Always in my orders there is a problem either items in poor condition or missing I have never had a whole order DAMAGE
Acheteur Vérifié
purchased on 09/07/2018
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Answer from Bonbonrama
We're sorry you're unhappy with our service, even though you still order from us very regularly. Indeed, on the last 8 orders you placed with us, the carrier damaged a pallet (and part of the contents of 3 packages), and we may have forgotten a box on another order. For these 2 cases, we compensated you immediately. We apologize again for these incidents and we will do our best to protect our products and prepare our parcels even better. We thank you for your understanding, as despite these incidents, you continue to order on our site.
5
/5
★★★★★
Great value for money!
Acheteur Vérifié
purchased on 10/07/2018
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5
/5
★★★★★
I am very satisfied with my order, despite the fact that it arrived a week after it had been dispatched. This was GLS's fault, as they insisted on delivering during my closing hours, even though the times are indicated in large letters on the store door!
Acheteur Vérifié
purchased on 04/07/2018
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5
/5
★★★★★
Perfect would like to find some stoptou
Acheteur Vérifié
purchased on 10/07/2018
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Answer from Bonbonrama
Thank you for your trust and loyalty! We'll try to find you some Stoptou !
5
/5
★★★★★
Very functional site... the sweets are very good, the delivery is top notch. I recommend
Acheteur Vérifié
purchased on 04/07/2018
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5
/5
★★★★★
Very good fast delivery. Good products
Acheteur Vérifié
purchased on 03/07/2018
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5
/5
★★★★★
Great site.
Acheteur Vérifié
purchased on 03/07/2018
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