/10
★★★★★
based on 779 published reviews
★★★★★
based on 779 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
I find the shipping costs excessive for 2 pencils
Martine D.
purchased on 22/08/2024
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2/5
★★☆☆☆
The delay is too long. I received my parcel 10 days later.
Toufaik K.
purchased on 20/08/2024
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3/5
★★★☆☆
Excellent contact with the store. However, no service with Colissimo. Tedious tracking and delayed delivery. You should suggest a more reliable delivery service.
Leopold F.
purchased on 11/08/2024
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3/5
★★★☆☆
Long delivery time for this purchase (given to Mondial Relay on 27/07 but only available in relay points on 03/08). Satisfied despite everything, the products were well packaged and met my expectations.
Didier R.
purchased on 24/07/2024
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3/5
★★★☆☆
I would have liked to buy the ballpoint pen at the Galeries Lafayette store. It would have saved me paying more in postage than the item itself, but it's not on sale at Galeries Lafayette.
Catherine L.
purchased on 18/07/2024
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3/5
★★★☆☆
15 days to receive a parcel is unacceptable. Amazon delivers D+1
Jacqueline J.
purchased on 26/05/2024
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3/5
★★★☆☆
Pauvre qualité de l’article en simili cuir. A l’image du pays, hélas.
Jean-claude G.
purchased on 31/05/2024
3/5
★★★☆☆
The items are all very good but we were extremely disappointed to find that one item was missing from the parcel. Following our complaint email, this item was sent to us a few days later, but it was missing on the "D" day for my son's birthday party.
Yoan M.
purchased on 04/04/2024
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3/5
★★★☆☆
Good.
David C.
purchased on 18/03/2024
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3/5
★★★☆☆
An excellent product that I use regularly, but the refills no longer exist.
David G.
purchased on 06/02/2024
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3/5
★★★☆☆
It's a pity that the president's photo was omitted from the parcel.
Brigitte D.
purchased on 20/12/2023
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3/5
★★★☆☆
One box is slightly damaged, good In addition, I think there should be as many President's cards as there are products because to offer it is really a plus (or have the choice when ordering)
Gerald T.
purchased on 18/12/2023
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3/5
★★★☆☆
The articles are fine but the packaging of the items really leaves something to be desired - average kraft paper, especially as I'd had feedback on the shipments - perhaps you were overwhelmed by the orders......but no excuses.
Veronique V.
purchased on 09/12/2023
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2/5
★★☆☆☆
No box, not great as a gift, just wrapped in plastic, presentation needs to be improved
Olivier G.
purchased on 08/12/2023
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3/5
★★★☆☆
Too bad, I thought I would have at least one gift wrap for the items I requested and ordered.
Ronald I.
purchased on 03/12/2023
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3/5
★★★☆☆
I've ordered from your site before and the packaging was much neater than the one I received for this parcel ... it's a shame, especially when you're talking about prestige.
Sophie H.
purchased on 03/12/2023
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3/5
★★★☆☆
👍
Linda M.
purchased on 04/12/2023
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3/5
★★★☆☆
I bought wine glasses but I am disappointed because they are very thick and therefore not possible to drink wine these glasses have no finesse
Marianne V.
purchased on 06/12/2023
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2/5
★★☆☆☆
Long delay, no news before 1 re-launch. No gift bag, and strange stain on watch. Possible return
Helene M.
purchased on 14/10/2023
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3/5
★★★☆☆
It's just that the parcel didn't arrive on the date indicated and I would have liked to have been informed of the delay. Having said that, I really appreciate the boutique's articles, which I buy a lot in situ, I find them very beautiful and of good quality.
Nadia L.
purchased on 17/10/2023
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3/5
★★★☆☆
I had asked for a gift pack or a gift bag but nothing just delivered in a cardboard box.
Patrick D.
purchased on 28/11/2023
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2/5
★★☆☆☆
The jewel was delivered in a plastic bag, whereas Georgette jewels are normally delivered in a box. You could at least have put it in an "Élysées" bag.
Geraldine M.
purchased on 21/11/2023
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Answer from
Boutique Élysée – Présidence de la République
We apologize for the error in preparing your order. From now on, all our jewels are prepared in boxed sets.
3/5
★★★☆☆
Delivery charges too expensive. No tracking number provided.
Valentin L.
purchased on 01/11/2023
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