/10
★★★★★
based on 468 published reviews
★★★★★
based on 468 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Hello, I received not what I ordered 🙁 I ordered SILK NIGHTY SPLENDEUR SOIE, dark blue colour, Reference: ALC1080-marine, but I received the black one and other model. I want to return that I received and I want to receive what I order (Reference: ALC1080-marine) how I can do it? And also I wait for my order around 18 days, too long delivery.
Tetiana K.
purchased on 06/06/2024
1/5
★☆☆☆☆
Everything is perfect
Francine L.
purchased on 16/03/2024
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1/5
★☆☆☆☆
Very looooong delivery! actually my order yet don’t shipped to my adress(((
Akbota B.
purchased on 08/10/2023
1/5
★☆☆☆☆
Non ho ricevuto il pacco. Il numero della spedizione risulta non valido. potete verificare? Grazie
Patrizia
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Answer from
Chez Mademoiselle
Hello Patricia
Your parcel will be delivered on Monday July 5th by the carrier.
I hope your order is satisfactory.
Have a nice day
Diane
Your parcel will be delivered on Monday July 5th by the carrier.
I hope your order is satisfactory.
Have a nice day
Diane
1/5
★☆☆☆☆
.
Acheteur Vérifié
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1/5
★☆☆☆☆
Product unusable and painful Very expensive
Acheteur Vérifié
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1/5
★☆☆☆☆
Poor experience as item on shown as available on website was not in stock.
Norbert
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1/5
★☆☆☆☆
I'm only talking about delivery. To this day my parcel has still not been delivered. Order placed on 18/03/2023 and it is now 28/03/2023. So MINIMUM 10 days and more
Laurent
Translated review
1/5
★☆☆☆☆
Chez Mademoiselle gave me false information. I ordered an item and was told that they only had it in a different color. When I asked when that item would be in stock again, I was told that the company had quit making it. On that basis, I ordered the other color. I later checked with the company that produces that item and learned that the company is indeed still producing it. I also became suspicious of Chez-Mademoiselle upon checking reviews for Colissimo, the delivery company used by Chez Mademoiselle, I discovered numerous complaints about its being fraudulent or charging large fees to get the package in the end. On the basis of the false information about the one product and the reports on Colissimo, I cancelled the order. Instead of canceling it, Chez Mademoiselle refunded part of the money and quickly sent out the rest of the order. I have not yet received the goods and so I cannot yet comment on Colissimo or on whether I will even receive the goods.
Acheteur Vérifié
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1/5
★☆☆☆☆
I am very disappointed I did not receive the package and you ask me my opinion???
Isabelle
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1/5
★☆☆☆☆
.
Anna
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1/5
★☆☆☆☆
I STILL HAVEN'T RECEIVED MY PACKAGE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mireille
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1/5
★☆☆☆☆
.
Denise
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1/5
★☆☆☆☆
.
Marc
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1/5
★☆☆☆☆
Nothing has arrived yet. Not even a message.
Acheteur Vérifié
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1/5
★☆☆☆☆
I had chosen express delivery (within 1 working day) at extra cost, but it took 6 days!!!! On top of that, they harass me with a lot of advertising messages, and it's not possible to unsubscribe from the site!!!!
Acheteur Vérifié
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1/5
★☆☆☆☆
Still nothing received Order dated two more than 15 days ago
Florence
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1/5
★☆☆☆☆
It's perfect!
Sarah
Translated review
1/5
★☆☆☆☆
You don't have what I've chosen. You shouldn't sell something you don't have.
Rosa
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Answer from
Chez Mademoiselle
Dear Customer, We are very sorry to inform you that the line you have chosen has been out of stock at Prima Donna for only a few days. It was indicated that this line was not in stock but was being restocked by the supplier. Very nice day to you.
1/5
★☆☆☆☆
I didn't get it!!!
Acheteur Vérifié
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1/5
★☆☆☆☆
I received the wrong size! 85 a instead of 95 a! Unfortunately I realized this too late, after trying it on. I was also given to understand that the 95a size didn't exist, so I would have at least needed the 90a!
Carole
Translated review
1/5
★☆☆☆☆
On time but MINABLE packaging worthy of a mop!
Acheteur Vérifié
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1/5
★☆☆☆☆
Hello, no info on delivery, still nothing received after a week of ordering.
Rejane B.
purchased on 17/08/2020
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