/10
★★★★★
based on 475 published reviews
★★★★★
based on 475 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The item ordered was damaged, so I'm disappointed. However, the return and refund worked fine.
Isabelle F.
purchased on 21/06/2024
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3/5
★★★☆☆
The swimsuit was finally what I'd been looking for, and the print is gorgeous. Unfortunately, it only came in very large cups (I'm a size A). So I wrote to customer service to get their opinion. On the strength of their advice, I placed the order, but the bikini is sagging under the armpits and in the bust area. I'm so disappointed
Marie M.
purchased on 04/06/2024
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2/5
★★☆☆☆
Delivery took a bit long, a week to receive my order, but the item met my expectations.
Sylvie C.
purchased on 06/03/2024
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2/5
★★☆☆☆
I was happy to find two! ristretto Deauville bra models in my size on the Chez Mademoiselle website. I immediately ordered and paid. And then I was only sent ONE bra (and refunded)!! I am very disappointed because now I cannot find a second model in my size!!!
C V.
purchased on 15/02/2024
3/5
★★★☆☆
The order, placed at the end of September, was a month late. Having said that, I don't usually have any problems with this site. So this was an exception which caused me a few problems, but which won't prevent me from ordering again.
Ester L.
purchased on 25/09/2023
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2/5
★★☆☆☆
Delivery a little long for my taste
Martine A.
purchased on 26/07/2023
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2/5
★★☆☆☆
It's a shame, the products are pretty, but they must be in stock and know it when ordering I'm still missing 1 product out of 2 Already paid and I'm still waiting.
Elisabeth D.
purchased on 17/07/2023
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2/5
★★☆☆☆
I thought I had ordered an SG without underwiring.
Acheteur Vérifié
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2/5
★★☆☆☆
Ordered EAEGWEOTP 10 days ago. Still no sign of the merchandise or message that it has been sent 🙁
Acheteur Vérifié
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3/5
★★★☆☆
I placed an order which was dispatched on 24/11 and today is 3/12: I still haven't received it! by Mondial RELAY.
Christine
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2/5
★★☆☆☆
.
Anna
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3/5
★★★☆☆
PayPal payment in instalments did not work
Acheteur Vérifié
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2/5
★★☆☆☆
I haven't received my order yet, so either the product wasn't in stock or delivery times are very long.
Mag
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2/5
★★☆☆☆
I don't have any tracking information for my order of over 200: are the items in stock or not? What is the approximate delivery time? Has the order been shipped? If so, what are the carrier's details? etc. I do not recommend this site.
Acheteur Vérifié
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Answer from
Chez Mademoiselle
Dear customer, delivery times are notified when selecting sizes and quantities. Your tracking number is automatically sent as soon as your order is dispatched. But maybe it's in your spam folder?
3/5
★★★☆☆
I did not receive the size I requested. I asked for Small and received 2 medium panties.
Nathalie
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3/5
★★★☆☆
Delivery time too long. Problem with the size delivered (too many different sizes offered, making it difficult to choose and order the correct size: D, F/B, E/I, UK). Apart from the fact that it's better to specify at the outset that the package will be delivered to a collection point. The package will be returned today for a larger size.
Claude
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2/5
★★☆☆☆
I've been waiting 10 days for news of my order: no communication, when will it be sent? On the other hand, advertisements arrive regularly. What's the point of encouraging consumers to buy if you can't deliver?
B.
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3/5
★★★☆☆
Delivery time too long
Christiane
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2/5
★★☆☆☆
With just an "on order", the customer could conclude that the item was not in stock. As for delivery time......attendons......
Danielle
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2/5
★★☆☆☆
I didn't get my product because it was out of stock but the site still allowed me to order it, so I was disappointed. Refund was made quickly but I would have preferred it if the stock was up to date and I could have received my order.
Patricia
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3/5
★★★☆☆
The weak point is really the delivery !!!! Items are always in stock, but patience is required...... Otherwise, very good articles
Acheteur Vérifié
purchased on 15/12/2020
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3/5
★★★☆☆
Size error
Isabelle
purchased on 17/08/2020
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2/5
★★☆☆☆
I had to wait for my delivery and make 2 trips to the post office to pick up my parcel.
F.
purchased on 29/07/2020
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3/5
★★★☆☆
The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good
Acheteur Vérifié
purchased on 09/06/2020
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2/5
★★☆☆☆
No stock
Bea
purchased on 30/05/2020
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3/5
★★★☆☆
Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.
John
purchased on 20/05/2020
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3/5
★★★☆☆
Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.
Ady
purchased on 30/01/2020
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