/10
★★★★★
based on 5948 published reviews
★★★★★
based on 5948 published reviews
Latest customer reviews
2/5
★★☆☆☆
I couldn't lock the door, so when I was wondering what to do, another user said it was always open. I thought it was a lie even though it was written that it was safe with double locks.
Verified Buyer
purchased on 27/06/2023
Answer from
CITY-LOCKER Paris
Hello, 直子 Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. The day you used our service we were having a problem with the door; Just a reminder our shops are also under video so that we can check at any time 24/24 what happen it the City-Lockers. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5/5
★★★★★
No hassle and worked a treat
Verified Buyer
purchased on 20/06/2023
5/5
★★★★★
Good user experience, easy navigation
Verified Buyer
purchased on 21/06/2023
4/5
★★★★☆
Good experience over all. We wish we would’ve been able to pick up our items later. The number 3 key on the inside key pad was not working well, which made it hard to input codes.
Verified Buyer
purchased on 26/06/2023
5/5
★★★★★
Very easy to use. All of our luggage was secure in a locker inside a locked building. We were very glad to have this option available.
Verified Buyer
purchased on 08/06/2023
5/5
★★★★★
Very good, big space.
Verified Buyer
purchased on 26/06/2023
5/5
★★★★★
Very Easy to use!!! Thank you.
Verified Buyer
purchased on 26/06/2023
Answer from
CITY-LOCKER Paris
Hello Grant, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Very easy to use
Acheteur Vérifié
purchased on 25/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Sylvie, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Very easy to use. Clear explanation
Verified Buyer
purchased on 20/05/2023
Answer from
CITY-LOCKER Paris
Hello sara, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Duidelijke site. Gemakkelijk te reserveren.
Verified Buyer
purchased on 29/05/2023
Answer from
CITY-LOCKER Paris
Hello Jolanda, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Nothing more to say.
Acheteur Vérifié
purchased on 06/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Francis, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
4/5
★★★★☆
If we can find out how many are left, it will be useful for users.
Acheteur Vérifié
purchased on 17/06/2023
Translated review
5/5
★★★★★
Ottima esperienza.
Verified Buyer
purchased on 20/06/2023
Answer from
CITY-LOCKER Paris
Hello Laura, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Good, practical, but a bit expensive. 3 euro increase since April.
Acheteur Vérifié
purchased on 24/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Maryline, On the site it says from 2€, you can access the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
5/5
★★★★★
Top
Sauber, einfach
Verified Buyer
purchased on 24/06/2023
Answer from
CITY-LOCKER Paris
Hello Eric, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Works as advertised, good solution.
Verified Buyer
purchased on 24/06/2023
Answer from
CITY-LOCKER Paris
Hello Attila, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Heel eenvoudig te boeken, makkelijk toegang met de toegestuurde codes. Ruime kluis.
Verified Buyer
purchased on 24/06/2023
Answer from
CITY-LOCKER Paris
Hello Rene, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Quick, easy, and convenient way to drop off luggage and explore the city. Very secure facility.
Verified Buyer
purchased on 23/06/2023
Answer from
CITY-LOCKER Paris
Hello Kevin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1/5
★☆☆☆☆
More expensive than the lockers in the station and not accessible 24/24h. I had to take a rental in the station because my train left at 8am and citylockers opens at 8am (this was not specified in the online reservation).
Acheteur Vérifié
purchased on 18/03/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Aurélie, Thank you for your feedback. However, the opening hours of our lockers are indicated on our website by selecting the locker and then in the description, once you have clicked on it. The City-Locker team wishes you a good day.
5/5
★★★★★
Clean and convenience.
Verified Buyer
purchased on 24/06/2023
Answer from
CITY-LOCKER Paris
Hello Khanh, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
3/5
★★★☆☆
Good location but needs better security and possibly WIFI.
Verified Buyer
purchased on 12/06/2023
Answer from
CITY-LOCKER Paris
Hello Ian, Thanks for using our service, We take good note of your comments that will help us improve our service. What do you mean by better security? to use our service you have an individual access code to the city locker a code for your locker and you are under video. What needs to be improve? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
3/5
★★★☆☆
Easy to find, difficult to open the door
Verified Buyer
purchased on 02/06/2023
Answer from
CITY-LOCKER Paris
Hello, Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
1/5
★☆☆☆☆
Impossible for us to have made the trip. Due to force majeure. My wife broke her foot... Impossible to get a refund.
Acheteur Vérifié
purchased on 22/04/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello André, We have received your request for a refund, but no reason was given for your request. Consequently, in accordance with article 2.6 of our General Terms and Conditions of Sale, we do not provide refunds except in the case of technical problems and certain other exceptional reasons. On behalf of the City-Locker team, we wish you a pleasant day.
5/5
★★★★★
Fantastic. Worked EXACTLY as described. Take good measurements based on the information on the website and plan accordingly. We planned to fit 3 carryons in each locker as based on the measurements provided, and it worked perfectly.
Verified Buyer
purchased on 20/06/2023
Answer from
CITY-LOCKER Paris
Hello Michael, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Super convenient, easy to book!
Acheteur Vérifié
purchased on 23/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Nora, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Worked really well. Very close to the Eifel Tower. Good for a large suitcase and small bags
Verified Buyer
purchased on 23/06/2023
Answer from
CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Nothing to say, the information was given immediately after payment.
Acheteur Vérifié
purchased on 11/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Orlane, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Top, einfach, gut gelegen... Super Lösung
Verified Buyer
purchased on 23/06/2023
Answer from
CITY-LOCKER Paris
Hello Angelika, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Secure, quick to access, and inexpensive. We booked a locker in June two days before our departure. The locker is deep (at least one large suitcase and one small one). We mostly had bags. Very secure as there are two codes: one for the front door and one for the locker. The place is well maintained and clean. I'll use it again!
Acheteur Vérifié
purchased on 21/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Aurelie, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Wunderful
Verified Buyer
purchased on 06/06/2023
Answer from
CITY-LOCKER Paris
Hello Peter, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.