/10
★★★★★
based on 5942 published reviews
★★★★★
based on 5942 published reviews
Latest customer reviews
5/5
★★★★★
Well
Acheteur Vérifié
purchased on 11/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Fabiola, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.
4/5
★★★★☆
Very convenient if you're taking the Roissybus to the airport, but the exterior door wasn't locked the day I was there, so I have to admit that I was concerned that my luggage may not be there when I returned and only stored my bags because I had already paid online. The reason for my concern was that there were a few of the lockers with missing doors that had obviously been pried off. I was relieved to find that my bags were still there when I returned, and would use the service again if the exterior door is secure, as publicized on City Locker website.
Verified Buyer
purchased on 12/06/2023
Answer from
CITY-LOCKER Paris
Bonjour Claudia We are so sorry for the problem you have had, Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
5/5
★★★★★
Easy to use.
Verified Buyer
purchased on 12/06/2023
Answer from
CITY-LOCKER Paris
Hello Pankaj, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Estupendo
Verified Buyer
purchased on 12/06/2023
Answer from
CITY-LOCKER Paris
Hello Maximiliano, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Good
Verified Buyer
purchased on 11/06/2023
Answer from
CITY-LOCKER Paris
Hello Marco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Great service. Easy to use and convenient location. We’re repeat customers.
Verified Buyer
purchased on 06/06/2023
Answer from
CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
All worked perfectly as described
Verified Buyer
purchased on 28/05/2023
Answer from
CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Las consignas dan un buen servicio y te hacen un gran apaño si quieres disfrutar del día sin maletas. Todo perfecto a la llegada, código y apertura muy fácil. Junto a la Estación RER A que te lleva a Disneyland. 100% recomendable.
Verified Buyer
purchased on 11/06/2023
Answer from
CITY-LOCKER Paris
Hello José Francisco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Quite practical solution to store your luggage. Typing the code required a certain skillfulness, but finally we manged to type the numers in the proper way.
Verified Buyer
purchased on 11/06/2023
Answer from
CITY-LOCKER Paris
Hello Johannes, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Very practical and functional. We stowed 4 suitcases and a backpack (on top of the suitcases).
Acheteur Vérifié
purchased on 10/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Franck, We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with quality service and a response tailored to your needs.
5/5
★★★★★
Es muy útil, está en una zona cerca de los atractivos
Verified Buyer
purchased on 11/06/2023
Answer from
CITY-LOCKER Paris
Hello Alee, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
2/5
★★☆☆☆
Too small for 4 luggages. I have used other companies and the lockers were bigger. I had to pay double.
Verified Buyer
purchased on 11/06/2023
Answer from
CITY-LOCKER Paris
Bonjour Thank for using our service. The lockers can feet up to 4 luggages of course if you respect the instructions clearly indicated on our website :"The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm)" If yours were bigger of course they can not feet. It is clearly specify in our general terms and conditions of sale that you have to check you luggage size before booking. Have a nice day
5/5
★★★★★
Everything worked as described, no stress, no problem. Clean, effortless, safe.
Verified Buyer
purchased on 10/06/2023
Answer from
CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Easy access and nice value
Verified Buyer
purchased on 06/06/2023
Answer from
CITY-LOCKER Paris
Hello Jonas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Great
Verified Buyer
purchased on 06/06/2023
Answer from
CITY-LOCKER Paris
Hello Simon, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Overall the expérience was good. We often had to enter the code for the locker more than once as it wouldn't open first go. It was a very convenient service and close to where I was staying.
Verified Buyer
purchased on 03/06/2023
Answer from
CITY-LOCKER Paris
Hello Sally, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Easy to use. Directions and instructions were clear and concise. Lockers were available as described.
Verified Buyer
purchased on 04/06/2023
Answer from
CITY-LOCKER Paris
Hello Christopher, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Все было ок, но дорого и если без интернета- услугой не воспользоваться.
Verified Buyer
purchased on 10/06/2023
Answer from
CITY-LOCKER Paris
Hello , Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
5/5
★★★★★
Clean simple service at convenient location
Verified Buyer
purchased on 04/06/2023
Answer from
CITY-LOCKER Paris
Hello Andreas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1/5
★☆☆☆☆
When I was leaving my luggage at the locker another group arrived and they had a reservation with the exact same code and locker as I had.
By chance I was still at the location. otherwise I might got my stuff robbed.
Verified Buyer
purchased on 28/05/2023
Answer from
CITY-LOCKER Paris
Hello Alfredo, We are truly sorry for what happened, our technical department is actually working to find the reason of this problem. We are keeping you inform as soon as we find the origin of the problem. Have a good day from the City-Locker's team
5/5
★★★★★
Easy to use.
Acheteur Vérifié
purchased on 05/06/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Cedric, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Good customer service
Verified Buyer
purchased on 04/06/2023
Answer from
CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1/5
★☆☆☆☆
No non-refundable cancellations
Acheteur Vérifié
purchased on 22/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Good evening Thank you for using our service. As clearly stated in our terms and conditions, the service is refundable in the event of a technical problem. We don't understand the reason for your comment as you have used our service and have not sent us any request for a refund. We have tried to contact you but to no avail. A comment only makes sense if it reflects your experience.
5/5
★★★★★
Great and very easy to use!
Verified Buyer
purchased on 09/06/2023
Answer from
CITY-LOCKER Paris
Hello Olivera, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
I think this is a great option to drop bags off in between lodgings. This particular location is somewhat close to the train station. It was easy to enter the codes. The locker is not quite as big as they advertise. The locker only held 3 carryon suitcases instead of 4. The locker does not hold 2 medium suitcases together. Instead you need 2?lockers for 2 medium suitcases which leaves a bit of extra space in each locker. I believe for what we paid for 3 lockers - 4 carryons and 2 medium suitcases - at City Locker, we could’ve paid a little less at Nanny Bag and not have to walk as far.
Verified Buyer
purchased on 05/06/2023
Answer from
CITY-LOCKER Paris
Hello Amy, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
5/5
★★★★★
Absolutely no problem using this service. Highly recommended.
Verified Buyer
purchased on 03/06/2023
Answer from
CITY-LOCKER Paris
Hello Resa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Good.
Verified Buyer
purchased on 23/05/2023
Answer from
CITY-LOCKER Paris
Hello Michael, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
We love it
Verified Buyer
purchased on 04/06/2023
Answer from
CITY-LOCKER Paris
Hello Hugo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Very easy handling, super fast.
Verified Buyer
purchased on 08/06/2023
Answer from
CITY-LOCKER Paris
Hello Judith, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Very easy to book and information given was accurate and easy to understand.
Verified Buyer
purchased on 12/05/2023
Answer from
CITY-LOCKER Paris
Hello Silvia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.