/10
★★★★★
based on 5942 published reviews
★★★★★
based on 5942 published reviews
Latest customer reviews
5/5
★★★★★
It works perfectly. Thank you.
Verified Buyer
purchased on 24/05/2023
Answer from
CITY-LOCKER Paris
Hello William, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Perfekt! Klasse!
Verified Buyer
purchased on 23/05/2023
Answer from
CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
It was good
Verified Buyer
purchased on 18/05/2023
Answer from
CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Great and convienient! Well located.
Verified Buyer
purchased on 25/05/2023
Answer from
CITY-LOCKER Paris
Hello Nishant, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Easy to use with clear instructions
Verified Buyer
purchased on 15/04/2023
Answer from
CITY-LOCKER Paris
Hello Radhika, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
The Citylocker facility works perfectly and is is very convenient. I rated four stars for two reasons: they advertise the locker as being able to accommodate 4 bags, we could hardly fit in 3 carry-on sized suitcases. Secondly, the 10PM closing time is too early. We were forced to travel and collect our bags mid-dinner.
Verified Buyer
purchased on 20/05/2023
Answer from
CITY-LOCKER Paris
Hello Zak, Thank you for using our service, for the moment for security reasons it is not possible to leave the shop open 24 hours a day, we are sorry. The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
4/5
★★★★☆
Perfectly matches expectations, practical but the price is still high for a locker.
Acheteur Vérifié
purchased on 20/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello , Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
5/5
★★★★★
Convenient, easy access. But be careful not to overestimate the size of your suitcases.
Acheteur Vérifié
purchased on 11/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Eric, We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with quality service and a response tailored to your needs.
5/5
★★★★★
Value for money, Simple and easy
Verified Buyer
purchased on 24/05/2023
5/5
★★★★★
Easy to reserve lockers online. The system works great. When we got there, easy entry to the building and also very easy to open the lockers. Very nice operation.
Verified Buyer
purchased on 23/05/2023
Answer from
CITY-LOCKER Paris
Hello Sam, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Very quick and easy to order.
Verified Buyer
purchased on 17/05/2023
Answer from
CITY-LOCKER Paris
Hello Eliana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
It is good organized and I received the code bij sms and mail
Verified Buyer
purchased on 23/05/2023
Answer from
CITY-LOCKER Paris
Hello Marcel, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
The drop off and pick up of my suitcase were both very uncomplicated and quick. The lockers are big and will fit anything you don’t want to carry around while sightseeing. I highly recommend!
Verified Buyer
purchased on 22/05/2023
Answer from
CITY-LOCKER Paris
Hello Nina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
This entire enterprise provided an excellent service. It lacked one star becuz we stood outside not realizing that the procedure was done all online. We have ised other services like this that didn’t work online. Fortunately someone came along and explained.
Verified Buyer
purchased on 18/05/2023
Answer from
CITY-LOCKER Paris
Hello Linda, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Very easy to use and excellent sized locker.
Verified Buyer
purchased on 18/05/2023
Answer from
CITY-LOCKER Paris
Hello Gail, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Todo perfecto.
Verified Buyer
purchased on 23/04/2023
Answer from
CITY-LOCKER Paris
Hello Juanjo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1/5
★☆☆☆☆
They never send me a email with the code, the door was broken and I didn’t use the locker!!! Wish I have my money back! Maybe a turist tramp!
Verified Buyer
purchased on 22/05/2023
Answer from
CITY-LOCKER Paris
Hello, We don't understand your comment because we never get a call from you even if you had not receive your codes. Can you remove your comment please ? We wish you a great day.
2/5
★★☆☆☆
I never used it because my flight changed. There was nothing to do to get at least some money back.
Verified Buyer
purchased on 20/05/2023
Answer from
CITY-LOCKER Paris
Bonjour Thanks for your message As per our general terms and conditions validated when making your booking, we do refund our service only in case of technical problem. Exceptionally, we can offer you a credit note valid 6 months for the non used lockers Have a good day
3/5
★★★☆☆
It's useful that you can put several bags in one storage. But unfortunately it's not big enough to fit cabin size bag as it was shown in gif promo - in vertical position
Verified Buyer
purchased on 29/04/2023
Answer from
CITY-LOCKER Paris
Bonjour Thanks for tout feedback and for using our service. The locker size can feet up to 4 cabin bags as shown on our website if they respecte the IATA luggage size of 55 x 35 x 20 cm as précisé on the website. It might be an information you have note notice. We hope we will have the pleasure to welcome you in one of our 6 locations in París. Have a good day
4/5
★★★★☆
Very conveniently close to both Gare de l'Est and Gare du Nord. The boxes are big enough for large cases and backpacks. Only the space in the room is limited and operating the locking mechanism is tricky.
Verified Buyer
purchased on 20/05/2023
Answer from
CITY-LOCKER Paris
Fabian Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
3/5
★★★☆☆
Somewhat misleading. The GIF and website show 4 pieces of luggage. We had 3: 1 full size and 2 carry on. Took a look at the measurements. Didnt do the conversion. We had to get a second locker after we already booked the first. Couldn't add the second locker to the order. But if you order 2 to start, it's cheaper. 4 pieces of luggage lol yea right thats like mini carry ons. But you have to order one locker before you can see them. Travelling to paris is crazy with luggage so you're already exhausted, especiallyif you need a locker for some reason. We were going to Versailes in between 2 different airbnbs. Bait and switch.
Verified Buyer
purchased on 20/05/2023
Answer from
CITY-LOCKER Paris
Bonjour , merci d'avoir utilisé notre service, nous sommes désolés qu'il n'ait pas répondu à vos attentes. Il est possible de vérifier les mesures exactes sur notre site afin de les comparer avec vos bagages afin de vous assurer du nombre de casier dont vous avez besoin. Comme indiqué par le GIF et sur le site internet les casiers peuvent contenir 4 bagages cabines respectant la taille et le format international IATA de de 55 x 35 x 20 cm. Concernant les codes chaque client à une code différent pour chaque casier; un client ayant les codes du casiers 10 ne peut ouvrir le 15 en changeant uniquement les 2 derniers chiffres. En espérant voir répondu à vos questions et apporté les précisions nécessaires à vos questions Au plaisir de vous revoir dans l’une de nos consignes à bagage parisiennes.
4/5
★★★★☆
Intuitive site
Acheteur Vérifié
purchased on 18/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Easy
Acheteur Vérifié
purchased on 18/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello July, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Very practical
Verified Buyer
purchased on 04/05/2023
Answer from
CITY-LOCKER Paris
Hello Aleksandar, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Very straightforward and simple to book. I did it in the taxi, on my way to the local storage.
Verified Buyer
purchased on 18/05/2023
Answer from
CITY-LOCKER Paris
Hello Rodrigo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Alles hat super geklappt, einfache Handhabung, leicht zu finden, gut erklärt. Wir hatten drei kleine Koffer und einen kleinen Rucksack, damit war das Fach aber auch schon voll. Bei größeren Koffern unbedingt ein zweites Fach einplanen.
Verified Buyer
purchased on 21/05/2023
Answer from
CITY-LOCKER Paris
Hello Lisa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Big&clean lockers, clear instructions, good location. 5/5, absolutely worth this money
Verified Buyer
purchased on 15/05/2023
Answer from
CITY-LOCKER Paris
Hello Ewa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
It is located very close to the metro in a great area.
Verified Buyer
purchased on 19/05/2023
5/5
★★★★★
Very easy order, very transparent, codes were send really fast
Verified Buyer
purchased on 19/05/2023
Answer from
CITY-LOCKER Paris
Hello Lisa-Marie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Everything went fine. Easy booking, no problem using the codes.
Verified Buyer
purchased on 16/05/2023
Answer from
CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.