/10
★★★★★
based on 5942 published reviews
★★★★★
based on 5942 published reviews
Latest customer reviews
5/5
★★★★★
Five stars!!
Verified Buyer
purchased on 19/05/2023
Answer from
CITY-LOCKER Paris
Hello Fabiola, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Conveniently located
Acheteur Vérifié
purchased on 16/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Lumiko, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Buen servicio, pero en general, fue complicado entenderle a la página y poder realizar el pago
Verified Buyer
purchased on 13/05/2023
Answer from
CITY-LOCKER Paris
Hello Vanessa, Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 5 locations in Paris. City-Locker's Team
5/5
★★★★★
Clear information, fast and secure payment. Indications sent very quickly after payment.
Acheteur Vérifié
purchased on 20/05/2023
Translated review
5/5
★★★★★
Very good service
Verified Buyer
purchased on 21/04/2023
Answer from
CITY-LOCKER Paris
Hello Luana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Opción perfecta para pasear por la ciudad el dia que llegas
Verified Buyer
purchased on 13/05/2023
Answer from
CITY-LOCKER Paris
Hello Estefania, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Locker is exactly as described. The instructions were clear and easy to understand.
Verified Buyer
purchased on 12/05/2023
Answer from
CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Good navigation, clear and well structured. Too bad the real price is only displayed at the end. From 5€ we actually pay 15€.
Acheteur Vérifié
purchased on 18/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Samuel, Thank you for your opinion, On the site it says from 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day. We wish you an excellent day and hope to see you soon in one of our CityLockers.
5/5
★★★★★
Easy to book, to find and to open/ lose the lockers. Highly recommended!
Verified Buyer
purchased on 17/05/2023
Answer from
CITY-LOCKER Paris
Hello Anja, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Just a really great service.
Verified Buyer
purchased on 19/05/2023
Answer from
CITY-LOCKER Paris
Hello Judith, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Worked well and convenient location. Front door just a bit sticky to open.
Verified Buyer
purchased on 13/05/2023
Answer from
CITY-LOCKER Paris
Hello Maureen, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
3/5
★★★☆☆
Use City Locker for the first time. A little confusing for the first time. Once in I was disappointed about the size of the locker. No mention was made of the size. We could only fit one big suitcase in one. Had to book another. Tried calling the number but was immediately disconnected. Please tell the people the size.
Verified Buyer
purchased on 12/05/2023
Answer from
CITY-LOCKER Paris
leo Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website with pictures en size in inch and cm, as well as the number of luggage it can feet but it is difficult for us to give an advise as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once agin thank you for using city locker and we will work on getting your 5 stars next time.
5/5
★★★★★
Very good, great service. I would recommend.
Verified Buyer
purchased on 13/05/2023
Answer from
CITY-LOCKER Paris
Hello Liatos, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Works perfect! Making an Online reservation is very easy!
Verified Buyer
purchased on 15/05/2023
Answer from
CITY-LOCKER Paris
Hello Stephen, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
All was fine how described
Verified Buyer
purchased on 13/05/2023
Answer from
CITY-LOCKER Paris
Hello Ralf, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Easy instructions for getting into the building and locker. Decent prices for a large locker with space for a carry on and multiple bags. Centrally located.
Verified Buyer
purchased on 14/04/2023
3/5
★★★☆☆
Unless I'm mistaken, it's not possible to order by the hour, or at least for a period of less than 24 hours.
15 € for 4 hours is a lot of money.
Acheteur Vérifié
purchased on 14/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Xavier, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!
5/5
★★★★★
Buying the access was very easy, the codes to the door and locker arrived right after the purchase was confirmed and worked without a problem.
Verified Buyer
purchased on 10/04/2023
Answer from
CITY-LOCKER Paris
Hello Marcella, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Well organized and easy to use.
Verified Buyer
purchased on 13/05/2023
Answer from
CITY-LOCKER Paris
Hello Gustavo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Booked during travel Form airport to Paris. Booking was easy and comfortable. Access was easy with sent SMS.
Verified Buyer
purchased on 17/05/2023
Answer from
CITY-LOCKER Paris
Hello Sascha, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Very good
Acheteur Vérifié
purchased on 16/05/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Catherine, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5/5
★★★★★
Great service
Verified Buyer
purchased on 12/05/2023
Answer from
CITY-LOCKER Paris
Hello Giulia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
3/5
★★★☆☆
We were 7 persons stopping just a few hours in Paris on our way to CDG. 6 pcs of medium sized suitcaseses + 1 soft bag and we needed 4 lockers at a total price of € 60.
We all thought the price was extremely high but we had no other option.
At the end it all worked out well, but the some of the codes to open the lockers I had to put in several times before they opened.
All in all - good that this option was available, but too expensive and a bit tricky and time-consuming.
There should be options that are cheaper for shorter periods of time.
Verified Buyer
purchased on 13/05/2023
Answer from
CITY-LOCKER Paris
Cathrine Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
4/5
★★★★☆
Very easy, we had no problem. There should be more around the city
Verified Buyer
purchased on 11/05/2023
Answer from
CITY-LOCKER Paris
Hello Isabel, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Helpful
Verified Buyer
purchased on 12/05/2023
5/5
★★★★★
Really useful when you need to live the hotel early and drop your luggage safely, especially when you still the day to visit Paris.
Verified Buyer
purchased on 10/05/2023
Answer from
CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Lugar céntrico, limpio y seguro. Cajones muy grandes, nosotros dejamos 2 maletas de cabina y dos mochilas y sobraba espacio. Le doy un 5.
Verified Buyer
purchased on 03/05/2023
Answer from
CITY-LOCKER Paris
Hello Elisabeth, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Everything went very well
Acheteur Vérifié
purchased on 27/04/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Catarina, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
2/5
★★☆☆☆
I paid of two lockers for the day I left Paris, and accidently paid for another one two days after. I contacted them to get my money back, and didn't get a response. Too bad this is how they treat their paying costumers.
Verified Buyer
purchased on 13/05/2023
Answer from
CITY-LOCKER Paris
Thanks a lot for your message and for using our service. Hereafter we repeat the mail send to you the 14/05 that probably went to your spam : « Bonjour Thanks for your message As per our general terms and conditions validated when making your booking, we do refund our service only in case of technical problem. Exceptionally, we can offer you a credit note valid 6 months for the non used lockers Have a good day Have a weekend
5/5
★★★★★
VERY EASY TO BOOK. ALL INFO IN THE SITE RE LOCATION AND SIZE OF LOCKER REALLY SATISFACTORY.
Verified Buyer
purchased on 08/05/2023
Answer from
CITY-LOCKER Paris
Hello (XXX), Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.