/10
★★★★★
based on 6775 reviews published
★★★★★
based on 6775 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
All went fine but that it closes at 10 pm is strange, and not really normal, we had to rush to make it in time to our luggage. Also, a deposit at the train station is much cheaper (about 3 times, with choice of locker size), and seems safer and more conveninet (with no time limit and a person present).
Verified Buyer
purchased on 17/06/2022
3
/5
★★★☆☆
It said 2 euro/bag/day. I drove all the way there to discover it was 10 euro/bag/day
Verified Buyer
purchased on 16/06/2022
3
/5
★★★☆☆
I found it overpriced.
Verified Buyer
purchased on 07/06/2022
Answer from CITY-LOCKER Paris
Hello, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
3
/5
★★★☆☆
Good
Verified Buyer
purchased on 04/06/2022
3
/5
★★★☆☆
Service very good but technology lets you down
Acheteur Vérifié
purchased on 09/06/2022
Translated review
3
/5
★★★☆☆
In the end, it's not 2euros but 15 euros. So once you get there with your suitcase, there's no turning back.
The system isn't very clear, and I spent 10 minutes trying to figure out how to get in, the digicode not working, etc.
Acheteur Vérifié
purchased on 01/06/2022
Translated review
Answer from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
2
/5
★★☆☆☆
Once order, it can't cancel or change the order date or locker position. It's not conveniant for our trip.
Verified Buyer
purchased on 07/06/2022
3
/5
★★★☆☆
Fine, but it's expensive all the same (€15 a day, even though it was marked €2 at the start on the website). What's more, they make it look like it's open 24 hours a day, but it closes at 10 pm. And the codes take a long time to type in to access the lockers, not to mention being impractical. It took me 10 minutes to open my locker because I apparently typed in the code wrong, and there's no clear way of knowing whether I've made a mistake, when to start typing in my code again, and so on. In short, I have mixed feelings.
Acheteur Vérifié
purchased on 03/06/2022
Translated review
Answer from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. Certain days benefit from special offers, down to €2/day. Codes are entered using the full code sent, and slowly so as not to forget any digits.
3
/5
★★★☆☆
Standard rack size at a prohibitive price
Acheteur Vérifié
purchased on 28/05/2022
Translated review
Answer from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
3
/5
★★★☆☆
The keypad is jammed so typing in the code is not easy. Also, everywhere they advertise "From €2" but it's minimum €15 for a day, so that's false advertising which is not right.
But good service if you're desperate 🙂
Verified Buyer
purchased on 26/05/2022
Answer from CITY-LOCKER Paris
Hello, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
3
/5
★★★☆☆
Very very very pricy
Verified Buyer
purchased on 23/05/2022
Answer from CITY-LOCKER Paris
Hello, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
3
/5
★★★☆☆
Everything went fine, but the prices should be different according to the time you need to keep the suitcases. You pay the same if you use the locker the entire day or half a day or even one hour and it doesn't make sense. Also, the day you pay shouldn't end at 10pm, it also doesn't make sense since it's an automatic place and you pay an entire day of locker.
Acheteur Vérifié
purchased on 27/05/2022
Translated review
3
/5
★★★☆☆
The front door opened only after contacting the customer service. But they helped immediately.
Verified Buyer
purchased on 22/05/2022
3
/5
★★★☆☆
Wij ontvingen tweemaal dezelfde code
Verified Buyer
purchased on 21/05/2022
Answer from CITY-LOCKER Paris
Hallo en bedankt voor je bericht. als je er beter uitziet heb je een code voor de deur gekregen en een code voor het kluisje... 2 verschillende codes die elke dag veranderen... we begrijpen je vraag en je briefje niet...
2
/5
★★☆☆☆
Thank you for asking about my experience. Overall, they are rather negative. When we entered the room, other users were already desperately trying to open their lockers. Our Locker also did not open after several attempts. The keypad does not allow for a reset or input correction. Only after I entered the code in the entrance door again did the Locker open. Apparently, the system cannot process several customers at the same time. The input device at the front door does not always react correctly and is much too old. No one could be reached personally at the hotline number. The price should at least be chosen gradually depending on the rental period. Overall, I would think twice before using this service again.
Verified Buyer
purchased on 20/05/2022
2
/5
★★☆☆☆
I had problems with opening my locker so I tried to contact the service multiple times within the opening hours. I called as well as wrote an email but did not get any answer. Fortunately, I managed to handle the situation on my own, but for 12 euros that I paid I should have received the help I needed immediately.
Verified Buyer
purchased on 20/05/2022
2
/5
★★☆☆☆
Suggests it is present at Chatelet les Halles, in fact it is 10 minutes aeay from it.
Verified Buyer
purchased on 20/05/2022
3
/5
★★★☆☆
Lockers were great but the codepanel on the frontdoor was old and from times to times the door didn't open even when the code was right
Verified Buyer
purchased on 20/05/2022
3
/5
★★★☆☆
Very easy to book. Very small room with no air. Difficult to operate the code to open both the access door and the locker for depositing suitcases.
Acheteur Vérifié
purchased on 14/05/2022
Translated review
Answer from CITY-LOCKER Paris
Hello and thank you for your review We do not have rooms we are a luggage storage. All our lockers are the size indicated when you ordered, i.e. W 48 cm x H 61 cm x D 85 cm. This size fits most large suitcases and can hold up to 3 pieces of cabin luggage.
3
/5
★★★☆☆
I wish they were open for longer and not just till 10 PM. We had to run to make it on time.
Verified Buyer
purchased on 06/05/2022
3
/5
★★★☆☆
Dear
Acheteur Vérifié
purchased on 08/05/2022
Translated review
3
/5
★★★☆☆
Too expensive
Verified Buyer
purchased on 07/05/2022
Answer from CITY-LOCKER Paris
Thank you for your message. The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day. The size of our lockers is 85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag.
3
/5
★★★☆☆
Good
Verified Buyer
purchased on 21/04/2022
3
/5
★★★☆☆
Since the queue for lockers at Gare du Nord was insanly long, we were happy, we found the offer from city locker. Everything worked out fine, but it wasn't exactly cheap (€15; whe only used one locker for about 5 hours).
Verified Buyer
purchased on 17/04/2022
Answer from CITY-LOCKER Paris
Hello, The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) the size of our lockers is 85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag. For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
2
/5
★★☆☆☆
Very expensive. I couldn't select by hours but per day
Verified Buyer
purchased on 17/04/2022
Answer from CITY-LOCKER Paris
Hello, The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) the size of our lockers is 85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag. For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
2
/5
★★☆☆☆
A smaller locker opened than was promised. Only on bag entered not two or three like promised on that locker.
Verified Buyer
purchased on 24/04/2022
Answer from CITY-LOCKER Paris
Hello the size of the lockers is indicated when ordering The size of our lockers is 85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag. All our lockers are the same size.
3
/5
★★★☆☆
The lock works poorly and needs to be repaired as it is very difficult to unlock
Verified Buyer
purchased on 21/04/2022
Answer from CITY-LOCKER Paris
Hello and thank you for your message. It says you have to enter your code slowly to open your lockers. I assure you all the locks are working properly We also remind you that a hotline is at your disposal every day from 8 a.m. to 10 p.m.
3
/5
★★★☆☆
User friendly.
Verified Buyer
purchased on 11/04/2022
3
/5
★★★☆☆
The front door was broken.
Verified Buyer
purchased on 14/04/2022
Answer from CITY-LOCKER Paris
Hello and thank you for your message. Rest assured the door is only open during business hours, the site is under video surveillance. The door will be spotted today by our technical team who were waiting for the part to be repaired.
2
/5
★★☆☆☆
Very easy, yet extremely expensive for a couple of hours.
Verified Buyer
purchased on 10/04/2022
Answer from CITY-LOCKER Paris
Hello, our hotline answers you systematically by voice or by sms. Thank you for looking at your texts and replying to them 😉