/10
★★★★★
based on 5942 published reviews
★★★★★
based on 5942 published reviews
Latest customer reviews
5/5
★★★★★
Nearer east station than Gare de Nord
Verified Buyer
purchased on 16/04/2023
Answer from
CITY-LOCKER Paris
Hello Juliet, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
It's just not excellent due to the high value to keep for just one day and it's not even a full 24 hours. And also for not being able to take it off at any time of the night.
Verified Buyer
purchased on 06/04/2023
Answer from
CITY-LOCKER Paris
Hello Nathalia, Thank you for sharing your opinions, CITY-LOCKER's hours are indicated on the website (8 a.m to 10 p.m, 7/7) at the bottom of the home page but also on the front of our shops and are not open 24h/24 for security reasons because the safety of your luggages is of course our priority. We are wishing you an excellent day and we hope to see you very soon again in one of our storages.
5/5
★★★★★
Very practical, instinctive
Acheteur Vérifié
purchased on 24/04/2023
Translated review
Answer from
CITY-LOCKER Paris
Stephanie We would like to thank you most sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.
1/5
★☆☆☆☆
The keypad didn't work to enter the premises. the number given didn't answer.
Acheteur Vérifié
purchased on 25/04/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello sir and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We note that despite this you were still able to use your locker and are therefore surprised by your rating. We look forward to seeing you again under better conditions.
5/5
★★★★★
Good
Verified Buyer
purchased on 20/04/2023
Answer from
CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Perfect
Verified Buyer
purchased on 19/04/2023
Answer from
CITY-LOCKER Paris
Hello Boryana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
So easy to be booked! Just some clicks to get the possibility to enjoy the city without luggages. Several useful location to choose from. Big boxes and easy mechanism to drop off and pick!
Verified Buyer
purchased on 24/04/2023
Answer from
CITY-LOCKER Paris
Hello Valentina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
Booking is easy and access to the locker works technically perfect. But!!!! only two suitcases of normal size and not four as promised do fit into it. Therefor only four stars.
Verified Buyer
purchased on 24/04/2023
Answer from
CITY-LOCKER Paris
Hello Christian, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
5/5
★★★★★
Excelente servicio y buena ubicación.
Verified Buyer
purchased on 25/04/2023
4/5
★★★★☆
Overall good service
Verified Buyer
purchased on 19/04/2023
5/5
★★★★★
Everything is well explained and easy to understand!
Acheteur Vérifié
purchased on 24/04/2023
Translated review
5/5
★★★★★
Comodissimo!
Acheteur Vérifié
purchased on 23/04/2023
Translated review
5/5
★★★★★
Great service, it’s easy to book a locker. The website was clear, easy to use and confirmation came immediately. Nice job!
Verified Buyer
purchased on 23/04/2023
4/5
★★★★☆
The navigation in the site Is easy
Verified Buyer
purchased on 22/04/2023
Answer from
CITY-LOCKER Paris
Hello Marco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Muito bem situada e de fácil utilização.
Verified Buyer
purchased on 12/03/2023
5/5
★★★★★
Everything worked fine! There's even a QR Code to scan in case anyone needs help/advice. Can't go wrong with city locker.
Verified Buyer
purchased on 11/04/2023
Answer from
CITY-LOCKER Paris
Hello Sabrina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1/5
★☆☆☆☆
The door could not be opened with the key number. I have sent a mail about this and received no answer.
Verified Buyer
purchased on 15/04/2023
Answer from
CITY-LOCKER Paris
Bonjour Ulrich we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem. Could you please resend your mail to [email protected] so that we can answer it. Merci
3/5
★★★☆☆
Too expensive
Verified Buyer
purchased on 22/04/2023
Answer from
CITY-LOCKER Paris
Hello Simone, Thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
5/5
★★★★★
Great
Verified Buyer
purchased on 22/04/2023
Answer from
CITY-LOCKER Paris
Hello Melker, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Conveniently organized
Verified Buyer
purchased on 22/04/2023
Answer from
CITY-LOCKER Paris
Hello Martin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Quick and easy booking. Access to the locker is easy with information received via sms and email. It's a service I'll use again.
Acheteur Vérifié
purchased on 17/04/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Daniel Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
3/5
★★★☆☆
Everything is okay, but setting the second number to the locker number still leaves the option for other people that rent a City Locker to open the other lockers. If I rent one locker, I basically have access to the other ones. That's not as safe as you advertise it.
Otherwise the location is fine, it is easy to find, close to the city center, and the lockers are spacious.
Verified Buyer
purchased on 22/04/2023
Answer from
CITY-LOCKER Paris
Hello Arman, Thank you for sharing your opinion, The codes provided to our clients are all unique et change everyday in case of a several's days booking, the security of your luggages is our priority and we would never give the same codes to all the clients. CityLocker's team wish you a great day.
5/5
★★★★★
I was able to use it with confidence !
You can easily enter with the security code sent to you.
However, the problem is to put a 30kg suitcase in the upper locker.
I'm tall and strong, so I managed to do my best, but I don't think short women can enter.
I think it would be perfect if you could select the upper row, the lower row.
Verified Buyer
purchased on 11/01/2023
Answer from
CITY-LOCKER Paris
Hello Kayoko, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker, thank you for your recommandation, it always helps us to provide a better service to our customers. We hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Excelent service!!
Verified Buyer
purchased on 10/04/2023
Answer from
CITY-LOCKER Paris
Hello Andreia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4/5
★★★★☆
No problems to report. Clean place. Clear instructions. Only downside: the price. The service is still expensive.
Acheteur Vérifié
purchased on 17/04/2023
Translated review
5/5
★★★★★
Easy to register and use!
Acheteur Vérifié
purchased on 21/04/2023
Translated review
1/5
★☆☆☆☆
Locker doesn't work.
Door is not locked at all.
As I don't have much tine to call and wait for help, I needed to carry all the baggages that day
Also I met a one who did not received email and cannot store baggage.
Verified Buyer
purchased on 18/04/2023
Answer from
CITY-LOCKER Paris
We are so sorry for the problem you have had. You should have called the hotline available every day from 8.00 am to 10 pm to get assistance and be avale to use our service. Please send us an email at [email protected] to get a refund the 15€ not 18€ that you have paid We take the opportunity of your feedback that booking is mandatory to get your codes to use our service. Once again sorry for the problem
5/5
★★★★★
Excellent Service and straightforward process
Verified Buyer
purchased on 20/04/2023
5/5
★★★★★
Excellent service, easy to book, and good instructions to find locker store. Only thing is making it more clear you’re booking a locker not per suitcase/bag. We booked 2 lockers thinking it meant 2 bags so we paid double for what we needed. But the facility itself was good.
Verified Buyer
purchased on 21/04/2023
4/5
★★★★☆
Good central location.
Verified Buyer
purchased on 20/04/2023