/10
★★★★★
based on 5942 published reviews
★★★★★
based on 5942 published reviews
Latest customer reviews
4/5
★★★★☆
Very easy and good location
Verified Buyer
purchased on 01/04/2023
5/5
★★★★★
Excelente servicio al cliente y atención inmediata en las solicitudes realizadas, el servicio de city locker nos ayudo a continuar disfrutando de nuestro viaje sin maletas.
Verified Buyer
purchased on 25/03/2023
5/5
★★★★★
Very convenient, secure, and easy to use. Plenty of room, even for larger luggage.
Verified Buyer
purchased on 22/11/2022
5/5
★★★★★
Very great location to let you luggage. Safe and easy! Really recommend!
Verified Buyer
purchased on 31/03/2023
5/5
★★★★★
Good location options Very easy process
Verified Buyer
purchased on 27/03/2023
4/5
★★★★☆
I didn't manage to use my code to open the front door, but fortunately there were a lot of people around, which made things easier. Very practical for 4 suitcases.
I'll use it again.
Acheteur Vérifié
purchased on 26/03/2023
Translated review
5/5
★★★★★
Abri a aplicação e pedi um cacifo Paguei enviaram me o código 5 estrelas Serviço recomendado
Acheteur Vérifié
purchased on 25/03/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello aida Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
5/5
★★★★★
Easy to find, easy to use, everything clean
Verified Buyer
purchased on 24/03/2023
5/5
★★★★★
Great location! Clean and easy to figure out.
Verified Buyer
purchased on 24/03/2023
5/5
★★★★★
Perfect - exactly what I needed and very simple to use. Thank you!!
Verified Buyer
purchased on 31/01/2023
Answer from
CITY-LOCKER Paris
Hello Sheri, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Excellent service.
Verified Buyer
purchased on 28/02/2023
5/5
★★★★★
Everything was fine.
Verified Buyer
purchased on 27/03/2023
5/5
★★★★★
Fast, efficient navigation. Clear site.
Acheteur Vérifié
purchased on 27/03/2023
Translated review
5/5
★★★★★
Easy and useful
Verified Buyer
purchased on 26/03/2023
1/5
★☆☆☆☆
Very bad experience. I almost lost my airplane due to a problem with the door locker that we cannot open.
Verified Buyer
purchased on 27/03/2023
Answer from
CITY-LOCKER Paris
Thanks for using our service and sorry for the problem you have had. Could you please give us more information about what happened as it sounds that you have not contact us either by phone or mail to help you. That will helped us understanding what happened with your booking Thank you very much
1/5
★☆☆☆☆
Good Day
I was unable to locate lockers in the Gare De Nord location. The attendants working there sent me to another locker location and said there was no City Locker. I paid in advance and tried to contact City Lockers by email and no one ever responded.
Thank you
Verified Buyer
purchased on 27/03/2023
Answer from
CITY-LOCKER Paris
Bonjour Sorry you did not found us as we are outside the railway station as clearly indicated in our booking confirmation. Address and direction are indicated by google map on our booking confirmation. The hotline can be reach by phone and not mail especially for emergency. We will be very happy to offer you a credit note valid 6 months even though we are not responsible for this matter. Please contact [email protected] Thank you
3/5
★★★☆☆
Ok. Not too usable on the laptop.
Acheteur Vérifié
purchased on 24/03/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Henry and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We look forward to seeing you again in better conditions.
3/5
★★★☆☆
This location is described as "five minutes from Les Halles," but it's more like 15-20 minutes walking, which is a long way to drag heavy bags. Otherwise, it worked fine.
Verified Buyer
purchased on 03/03/2023
Answer from
CITY-LOCKER Paris
Hello Lorraine, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
3/5
★★★☆☆
Helps with keeping luggage secure, but the difficulty in contacting support is annoying.
Verified Buyer
purchased on 26/03/2023
5/5
★★★★★
Perfect, ideally located and very pleasant to work with.
Acheteur Vérifié
purchased on 17/03/2023
Translated review
5/5
★★★★★
Easy and comfortable!
Verified Buyer
purchased on 26/03/2023
5/5
★★★★★
Excellent experience. Very well located and ease to use
Verified Buyer
purchased on 26/03/2023
3/5
★★★☆☆
A great way to enjoy the day without your luggage.
The first city locker we wanted wasn't easy to find, and once we did, we couldn't get inside.
The second city locker was better signposted but we had a problem with the front door not recognizing the code straight away.
Acheteur Vérifié
purchased on 26/03/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We look forward to seeing you again in better conditions.
5/5
★★★★★
The site makes it easy to find a locker in a variety of locations. Booking is quick and easy. The code system is very secure. No particular problems.
Acheteur Vérifié
purchased on 26/03/2023
Translated review
5/5
★★★★★
Very helpful
Verified Buyer
purchased on 25/03/2023
4/5
★★★★☆
Having to make an account and all that is a hassle, specially when you are in a hurry and you must have internet access, there is no physical person to assist, but location is convenient, not far from subway. The lockers are clean and location easy to find.
Verified Buyer
purchased on 09/03/2023
4/5
★★★★☆
I loved using City Locker! I only wish it was available for a few hours instead of the entire day....
Verified Buyer
purchased on 24/03/2023
5/5
★★★★★
It was easy and quick to rent the locker
Verified Buyer
purchased on 19/03/2023
Answer from
CITY-LOCKER Paris
Hello Miray, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5/5
★★★★★
Very easy to book
Verified Buyer
purchased on 19/03/2023
5/5
★★★★★
Quick and easy to book online.
Verified Buyer
purchased on 10/03/2023