/10
★★★★★
based on 5941 published reviews
★★★★★
based on 5941 published reviews
Latest customer reviews
4/5
★★★★☆
Everything was fine except for the size of the locker. For the price, was expecting to fit a size 79/29 checked in luggage + standard hand carry luggage. To my surprise only the 79/29 could fit plus about 5 inches on top only. Disappointing.
Verified Buyer
purchased on 14/02/2023
Answer from
CITY-LOCKER Paris
Hello Emmanuel, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
5/5
★★★★★
It was really easy to use. The lockers got enough space and the price is absolutely fine. I recommend it to everyone who wants to keep his luggage in a safe and clean place.
Verified Buyer
purchased on 26/02/2023
5/5
★★★★★
Perfect!
Verified Buyer
purchased on 27/02/2023
1/5
★☆☆☆☆
Very far from the estation
Verified Buyer
purchased on 15/02/2023
Answer from
CITY-LOCKER Paris
Bonjour Thanks for using our service To be able to give an appropriate answer ton your advice and feedback could you please tell us which station you are talking about? Are you sure you did book the right location according to where you were staying? Please help us giving you the best answer. Thank you
5/5
★★★★★
Easy to book, great as we didn’t fly until late evening. Definitely use again
Verified Buyer
purchased on 28/02/2023
5/5
★★★★★
Easy straightforward instructions. Safe lockers. Would definitely use it again when in Paris.
Verified Buyer
purchased on 01/03/2023
5/5
★★★★★
Todo perfecto y muy facil
Verified Buyer
purchased on 11/02/2023
5/5
★★★★★
Comodo ed efficiente
Verified Buyer
purchased on 28/02/2023
5/5
★★★★★
Very well located for those taking the train to Gare Saint Lazare
Acheteur Vérifié
purchased on 23/02/2023
Translated review
5/5
★★★★★
Great service, easy to find and easy to use. Wish every city had this.
Verified Buyer
purchased on 07/02/2023
3/5
★★★☆☆
Far too expensive
Acheteur Vérifié
purchased on 27/02/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Charlotte, thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
5/5
★★★★★
Simple and easy to use.
Verified Buyer
purchased on 22/02/2023
3/5
★★★☆☆
I don't know.
Acheteur Vérifié
purchased on 22/02/2023
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Answer from
CITY-LOCKER Paris
Thank you for taking the time to leave a review of our service; we're sorry we didn't fully meet your expectations; more details would help us improve the quality of our service.
4/5
★★★★☆
No complaints, easy activation, good to reach from the train station. Excellent if storage for full days is needed, but since there's only full rent days and not per hour, it can be a little pricey depending on how long the locker is needed.
Verified Buyer
purchased on 27/02/2023
5/5
★★★★★
Very good
Acheteur Vérifié
purchased on 22/02/2023
Translated review
1/5
★☆☆☆☆
The locker wouldnt open with the code, so we couldnt use the service. There were 4 other people waiting inside who aklso couldnt access their locker. One guy was o0n the phone to the help line phone nummber, but there was nobody picking up the phone to help
Verified Buyer
purchased on 26/02/2023
Answer from
CITY-LOCKER Paris
Sorry you have had a problem in using our service. No problem has been reported by you or other people that day and we have check in our system and it reports that the locker has been open at 12:50:56 the 1rst time and 12:51:15 the second time May be you just do not pull the door? Further more no message has been left on our hotline mentioning any problem. When you call the hotline it asks you in 3 languages to leave a message in case of emergency so that we can call you back. Could it be you have not called the right number? And finally we have check the phone number given by you and didn't find any call; have you used another tel number? Please get in touch with our custumer's service so that we can face this problem and of course refund you if we considered it is a technical problem
5/5
★★★★★
Fácil de usar 3 bastante útil
Verified Buyer
purchased on 26/02/2023
5/5
★★★★★
Super easy and safe.
Acheteur Vérifié
purchased on 20/02/2023
Translated review
5/5
★★★★★
Very happy. For one bag, the price would have been a bit much, but we had 3 big bags and we wanted to enjoy our final day in Paris without carrying all the stuff around. 15 euros feels like a bit much for storage, but it was right in the city center close to the places we wanted to see on our last day. 15 euros for freedom was worth it in my opinion!
Verified Buyer
purchased on 25/02/2023
2/5
★★☆☆☆
Locker didn't close properly after I revisited to retrieve something. I called the emergency line 5 times: nobody answered.
Verified Buyer
purchased on 21/02/2023
Answer from
CITY-LOCKER Paris
Joshua Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message; didn't you received them? We are really sorry you have had problem in using our service and will be very happy to offer you a free storage next time you come to visit Paris.
5/5
★★★★★
Very good service, and information to get in to the lockers!
Verified Buyer
purchased on 26/02/2023
5/5
★★★★★
Great! The size of the locker is perfect!
Verified Buyer
purchased on 26/02/2023
5/5
★★★★★
Very easy to book, although quit3 expensive
Verified Buyer
purchased on 25/02/2023
5/5
★★★★★
Easy to book, no access worries.
Acheteur Vérifié
purchased on 24/02/2023
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5/5
★★★★★
Very easy access and very good service !!
Verified Buyer
purchased on 20/02/2023
3/5
★★★☆☆
The buttons to type in the code do not work properly. I had to reenter the code 5-6 times for it to work, and this had already been the case when I used it in October 2022.
Also a large spanish family (15+) entered the citylocker so we had to wait more than 15 minutes because they would not move...
Other than that nothing to say, simple and efficace...would use again
Verified Buyer
purchased on 24/02/2023
5/5
★★★★★
Easy to use and access
Verified Buyer
purchased on 24/02/2023
5/5
★★★★★
As advertised.
Verified Buyer
purchased on 24/02/2023
5/5
★★★★★
PERFECT
Verified Buyer
purchased on 25/02/2023
5/5
★★★★★
Everything perfect
Acheteur Vérifié
purchased on 24/02/2023
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