/10
★★★★★
based on 5941 published reviews
★★★★★
based on 5941 published reviews
Latest customer reviews
5/5
★★★★★
Excellent
Verified Buyer
purchased on 07/01/2023
5/5
★★★★★
It worked perfect for us. Will definitely use it again
Verified Buyer
purchased on 12/01/2023
2/5
★★☆☆☆
Wrong information on pricing and it is way too expensive. In the website it says that it is 2€ daily, based on that I went to the place and found out that I have to pay 15€ instead. I feel tricked. And 15€ is too much.
Verified Buyer
purchased on 14/01/2023
Answer from
CITY-LOCKER Paris
Hello, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days (also written on the website) We wish you a very good day and we hope to see you again in one of our storages very soon.
5/5
★★★★★
Easy and convenient to book
Verified Buyer
purchased on 08/01/2023
5/5
★★★★★
Very easy to locate and book a locker. Very secure method and was a handy way of storing our luggage due to having a flight booked later on that night which saved us having to take our luggage around with us all day whilst site-seeing.
Verified Buyer
purchased on 13/01/2023
4/5
★★★★☆
I had trouble opening the door when I arrived
Acheteur Vérifié
purchased on 12/01/2023
Translated review
5/5
★★★★★
Very good
Acheteur Vérifié
purchased on 13/01/2023
Translated review
5/5
★★★★★
Excellent experience
Verified Buyer
purchased on 13/01/2023
5/5
★★★★★
Easy to find and very easy instructions. I felt very safe leaving my luggage here!
Verified Buyer
purchased on 11/01/2023
5/5
★★★★★
Easy access and secure locker!
Acheteur Vérifié
purchased on 09/01/2023
Translated review
1/5
★☆☆☆☆
Misinformation regarding the amount of luggage able to fit in locker resulted in us having to purchase a second locker upon arriving. This was further challenged by the fact that no cell reception is able to be accessed in the shop leaving me standing outside in rain trying to purchase locker online. Upon acquiring a second locker it was revealed that our designated locker was faulty and did not properly close. I then proceeded to contact helpline whilst standing outside in rain again only to find the helpline is only in french. Would give zero stars if I could!
Verified Buyer
purchased on 19/12/2022
Answer from
CITY-LOCKER Paris
Hello, Thank you for your opinion, Regarding our locker's size, you can fit 4 cabin luggage according to the IATA standard or one large suitcase. Furthermore, you could have reach our hotline (which is available in French, Enligsh and Spanish) and we would have changed your defaulting locker. CityLocker's team wish you a great day !
5/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 05/01/2023
Translated review
1/5
★☆☆☆☆
Io ed i miei abbiamo prenotato e pagato 6 cassette e non ne abbiamo utilizzata neanche una in quanto non si aprivano
Abbiamo atteso più di un'ora, tra tentativi e arrivo del tecnico ma in alcune prove si aprivano, subito dopo, riprovando no.
Probabilmente c'era un guasto tecnico.
Alla fine ce ne siamo andati nel timore che al ritorno avremmo perso troppo tempo nel riaprirle.
Pessima esperienza, inoltre abbiamo fatto presente la problematica via chat, ma non siamo stati neanche risarciti
Verified Buyer
purchased on 31/12/2022
Answer from
CITY-LOCKER Paris
Hello Bianca, Thank you for your opinion, We are sorry you had troubles during your visit, in case of any problems do not hesitate to call the hotline. As soon as we were informed, one of our members came to solved the issue. After checking, we have refunded you on an exceptional and commercial basis. CityLocker's team wish you a great day !
4/5
★★★★☆
....
Verified Buyer
purchased on 30/12/2022
5/5
★★★★★
Very convenient.
Cheaper than other lockers, but the lockers in Paris are expensive.
They are big and hold a lot.
I wish there were more lockers in convenient places, like near bus stops.
Verified Buyer
purchased on 30/12/2022
2/5
★★☆☆☆
That same day, I mistakenly made a reservation for the lockers at the train stations and near the Eiffel Tower. I immediately emailed to try to cancel the order. I received no reply to my request. Otherwise, the service is very practical. However, we didn't manage to enter ( first code didn't work. Fortunately, at both baggage drop-off and baggage claim, customers let us in and we were able to use the code to open the locker. As I said earlier, this is the Eifel Tower locker. OLIVIER
Acheteur Vérifié
purchased on 09/01/2023
Translated review
Answer from
CITY-LOCKER Paris
Hello Olivier, Thank you for leaving your opinion after your visit to our facilities. However, we can't find any requests for refunds by e-mail, nor calls to our hotline. Could you please send us the e-mail to [email protected]? The CityLocker team wishes you a pleasant day.
5/5
★★★★★
Excellent
Verified Buyer
purchased on 29/12/2022
5/5
★★★★★
Muy seguro y sencillo! Un poco caro, pero buen servicio
Verified Buyer
purchased on 01/01/2023
5/5
★★★★★
Perfect. Easy and useful. I dudnt received the email with the codes but i received the sms.
Acheteur Vérifié
purchased on 01/01/2023
Translated review
4/5
★★★★☆
Simple and practical, but a little expensive.
Acheteur Vérifié
purchased on 08/01/2023
Translated review
5/5
★★★★★
Easy to use, fit large suitcase and was perfect for the day. Highly recommend if you need a place to store you luggage for the day. Busy early morning, make your reservation.
Verified Buyer
purchased on 08/01/2023
4/5
★★★★☆
The service was good, agile and practical. On the other hand, I found it a little expensive. Still, very practical.
Acheteur Vérifié
purchased on 07/01/2023
Translated review
4/5
★★★★☆
Todo bien pero es un servicio caro.
Verified Buyer
purchased on 03/01/2023
5/5
★★★★★
Muy cercano al centro de Paris. Me gusto poder dejar allí mis pertenencias. Un sitio seguro.
Acheteur Vérifié
purchased on 24/12/2022
Translated review
5/5
★★★★★
Easy to book & use, a hidden gem! Genuinely safe.
Good size locker to fit a large suitcase in.
Verified Buyer
purchased on 03/01/2023
5/5
★★★★★
Great location and super easy to use!
Verified Buyer
purchased on 25/12/2022
5/5
★★★★★
Easy to reach - well organized - very large lockers
Verified Buyer
purchased on 04/01/2023
5/5
★★★★★
It was really easy to use.
Verified Buyer
purchased on 05/01/2023
4/5
★★★★☆
Availability and ease of purchase and use. Small problem when entering the locker opening code. Fortunately, a City Locker representative was on hand to explain...
Acheteur Vérifié
purchased on 02/01/2023
Translated review
5/5
★★★★★
Close to the Eiffel Tower, save, autoservice. It was perfect!!
Verified Buyer
purchased on 31/12/2022