/10
★★★★★
based on 6761 reviews published
★★★★★
based on 6761 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Problems with the codes
Verified Buyer
purchased on 16/10/2021
3
/5
★★★☆☆
The individual code for each locker is the locker number, which isn't very secure. So anyone who knows this trick can reserve a locker and go and open the others.
Acheteur Vérifié
purchased on 29/12/2021
Translated review
Answer from CITY-LOCKER Paris
Hello, I would like to reassure you that the service is 100% secure. The codes are unique per locker and per day. We change all the codes every day. It is therefore impossible to open another locker.
2
/5
★★☆☆☆
We made the mistake of booking two places and contacted the agency right away but they didn't agree to give us a refund...
Acheteur Vérifié
purchased on 01/11/2021
Translated review
Answer from CITY-LOCKER Paris
Hello, Our website does indicate the sizes of the lockers and when validating your order you also validate the general conditions of sale which indicate that in your case the refund is not possible. Thank you for your understanding.
3
/5
★★★☆☆
The people before us couldn't open the door, and without their help my locker would never have opened.
Acheteur Vérifié
purchased on 25/02/2022
Translated review
Answer from CITY-LOCKER Paris
Hello, thank you for your message, a telephone hotline is available from 8am to 10pm every day. Please do not hesitate to contact us if you encounter this type of problem.
2
/5
★★☆☆☆
I could not go to the locker because it is far from the Eiffel Tower and therefore can not give you my opinion except that they responded unfavorably to my request for refund.
Acheteur Vérifié
purchased on 01/03/2022
Translated review
Answer from CITY-LOCKER Paris
Hello, Thank you for your message. I would like to remind you that you contacted us via our hotline and by e-mail to inform us that you no longer had time to drop off your suitcases in the locker you had reserved. We are located at 29 rue de l'exposition 75007 Paris, a 5-minute walk from the Champs de Mars and the Eiffel Tower. In your case, we are unable to issue a refund as explained above. Thank you for your understanding.
3
/5
★★★☆☆
The price advertised was 2 Euros, the price we paid was 12... misleading info. Then, we couldn't unlock the lockers very easily. Luckily we are engineers and worked it out!
Verified Buyer
purchased on 22/02/2022