/10
★★★★★
based on 5926 published reviews
★★★★★
based on 5926 published reviews
Latest customer reviews
5/5
★★★★★
Easy to use
Verified Buyer
purchased on 15/04/2022
4/5
★★★★☆
Simple and easy.
Acheteur Vérifié
purchased on 11/04/2022
Translated review
4/5
★★★★☆
Easy to use
Verified Buyer
purchased on 11/04/2022
3/5
★★★☆☆
User friendly.
Verified Buyer
purchased on 11/04/2022
5/5
★★★★★
Worked perfectly - very quick to book and got straight in. Just what we needed!
Verified Buyer
purchased on 15/04/2022
3/5
★★★☆☆
The front door was broken.
Verified Buyer
purchased on 14/04/2022
Answer from
CITY-LOCKER Paris
Hello and thank you for your message. Rest assured the door is only open during business hours, the site is under video surveillance. The door will be spotted today by our technical team who were waiting for the part to be repaired.
5/5
★★★★★
Quick and easy
Acheteur Vérifié
purchased on 15/04/2022
Translated review
5/5
★★★★★
Easy to reserve and convenient to use! Large locker capacity
Acheteur Vérifié
purchased on 15/04/2022
Translated review
1/5
★☆☆☆☆
We arrived 8 minutes after 10 pm and we couldn’t get our luggage. Nobody answered our messages or phone calls and we had to go to our hotel (50 min away from the centre) without our luggage. We had to come back the following day and pay for the whole day again.
Verified Buyer
purchased on 15/04/2022
Answer from
CITY-LOCKER Paris
Hello and thank you for your message We are open from 8 a.m. to 10 p.m. as indicated on our website and on the windows of our stores. When making your reservation you were aware of the situation, you indicate that you arrived 8 minutes after 10 p.m., for the safety of the place and the luggage present inside the door is automatically locked at 10 p.m. and the alarms is ok
1/5
★☆☆☆☆
Accidentally chose wrong location. Requested a voucher for another use or refund. No one bothered to get back to me. Bad service when there is no customer service. Would not recommmend.
Verified Buyer
purchased on 10/04/2022
Answer from
CITY-LOCKER Paris
Hello the service is neither refundable nor modifiable as indicated in our general conditions of sale that you have validated and in the FAQs We have sent you an email to confirm this.
5/5
★★★★★
Super easy, excellent!
Verified Buyer
purchased on 10/04/2022
2/5
★★☆☆☆
Very easy, yet extremely expensive for a couple of hours.
Verified Buyer
purchased on 10/04/2022
Answer from
CITY-LOCKER Paris
Hello, our hotline answers you systematically by voice or by sms. Thank you for looking at your texts and replying to them 😉
5/5
★★★★★
Me encanto, muy fácil y seguro
Verified Buyer
purchased on 10/04/2022
4/5
★★★★☆
Good
Verified Buyer
purchased on 14/04/2022
5/5
★★★★★
Just what we needed and everything worked as advertised
Verified Buyer
purchased on 14/04/2022
5/5
★★★★★
No problem at all
Acheteur Vérifié
purchased on 14/04/2022
Translated review
5/5
★★★★★
Very easy to book; once booked, the details came through in a text which meant I had them to hand when I needed to use the lockers.
Verified Buyer
purchased on 09/04/2022
5/5
★★★★★
Practical, simple and effective!
Acheteur Vérifié
purchased on 13/04/2022
Translated review
5/5
★★★★★
Very easy to book. Super convenient and easy to store our luggage. Would definitely use again!
Verified Buyer
purchased on 13/04/2022
2/5
★★☆☆☆
They have an hotline, where no one answer when needed.
Verified Buyer
purchased on 13/04/2022
Answer from
CITY-LOCKER Paris
Hello and thank you for your message. our hotline is available from 8 a.m. to 10 p.m. every day. in case people are online we send you a text to ask you how to help you. you just have to answer it to get your answer 😉
5/5
★★★★★
Super easy! A life saver for us when we had to check out early but didn’t leave until the evening. Clean, secure, all the good things
Verified Buyer
purchased on 13/04/2022
5/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 13/04/2022
Translated review
5/5
★★★★★
Very good. The on-line experience was clear, simple to follow and making a reservation was a cinch. It all had some positive reviews which made us first time users select this from the competition which was listed ahead of City Locker.
Verified Buyer
purchased on 13/04/2022
5/5
★★★★★
Very practical.
Acheteur Vérifié
purchased on 07/04/2022
Translated review
3/5
★★★☆☆
Too expensive
Verified Buyer
purchased on 12/04/2022
5/5
★★★★★
Easy to use, Login via Google Account Smart, Little Time Delay After Order
Verified Buyer
purchased on 12/04/2022
5/5
★★★★★
Easy to book and access lockers. Super simple!
Verified Buyer
purchased on 12/04/2022
5/5
★★★★★
Great service,just £10 all day safe locking service,thank you
Verified Buyer
purchased on 12/04/2022
5/5
★★★★★
Top!
Acheteur Vérifié
purchased on 07/04/2022
Translated review
4/5
★★★★☆
Very much better than train station storage!
Verified Buyer
purchased on 11/04/2022