/10
★★★★★
based on 5923 published reviews
★★★★★
based on 5923 published reviews
Latest customer reviews
4/5
★★★★☆
Easy to use and very practical. We had three small suitcases (hand luggage) that fit easily. The only thing not so convenient: it was a bit hard to find (even with Google maps) and quite a walk from the trainstation
Verified Buyer
purchased on 24/12/2021
5/5
★★★★★
Great location and good instructions
Verified Buyer
purchased on 19/09/2021
2/5
★★☆☆☆
The cost of storing two suitcases was 24 euros. We needed the storage only for one hour, so the price was totally unexpected. The information on the web page is absolutely misleading ("From 2€/ locker; Cheapest price per baggage in Paris!"). Two points only because our luggage was safe for the single hour we needed to store it. Disappointed.
Verified Buyer
purchased on 02/03/2022
Answer from
CITY-LOCKER Paris
Hello the price is well indicated on our site when you book. Our rates are decreasing and can reach 2€. In a locker you can put 3 cabin suitcases
4/5
★★★★☆
May husband I went to Paris, on our last day, we still have plenty of time to go around but as we all know the check out in hotels are until noon only, so we used this citylocker near the train station so it’ll be easy for us. It is a bit challenging to find the location as it is not in the main street. And during that time, there’s a construction going in front so the whole place was covered behind. We also had difficulties accessing the locker for some technical reason. Good thing is that they have a very attentive customer service. Who can access/help remotely. After several try, we managed to get in and securely lock our stuffs. All in all I will give them a good rate, if not just with technical problems. They are helpful and prompt.
Verified Buyer
purchased on 31/10/2021
5/5
★★★★★
Easy to use, Quick, safe
Verified Buyer
purchased on 22/11/2021
5/5
★★★★★
Well-implemented system that allowed me to easily reserve my locker while riding the train to it.
Verified Buyer
purchased on 02/08/2021
5/5
★★★★★
Service as good as expected. Well done, keep going with your work.
Verified Buyer
purchased on 07/11/2021
2/5
★★☆☆☆
The door you need to enter has a very used keyboard and we (and other guests) had huge problems to get in. Nerveracking. Not for the money we had to pay for it
Verified Buyer
purchased on 18/09/2021
5/5
★★★★★
Everything is perfect. thanks
Verified Buyer
purchased on 11/02/2022
1/5
★☆☆☆☆
Locker codes didn’t work. Customer service was not available to help. When they finally reached back it was 30 mins after we attempted to drop off luggage, so we had already hopped on our train. Customer service blamed us for “entering the code wrong” - no acknowledgement that we were provided wrong codes.
Verified Buyer
purchased on 25/10/2021
Answer from
CITY-LOCKER Paris
Hello Our hotline is open from 8 a.m. to 10 p.m. We remind you that all the other customers managed to enter and that after verification you had not entered the correct codes, that is why you could not enter.
5/5
★★★★★
Very satisfied.
Acheteur Vérifié
purchased on 17/10/2021
Translated review
5/5
★★★★★
Great experience.
Verified Buyer
purchased on 19/09/2021
5/5
★★★★★
City locker was very easy to use. Convenient location and all of our bags fit easily in one locker!
Verified Buyer
purchased on 05/10/2021
5/5
★★★★★
Easily booked, no problem
Acheteur Vérifié
purchased on 08/09/2021
Translated review
5/5
★★★★★
Great service, very secure and easy to use. Very close to both train stations. Will use again in the future.
Verified Buyer
purchased on 04/03/2022
5/5
★★★★★
Excellent service
Verified Buyer
purchased on 10/01/2022
5/5
★★★★★
The site was clear and undoubtfull. All information and faqs present.
Verified Buyer
purchased on 08/10/2021
5/5
★★★★★
Very functional! I totally recommend
Verified Buyer
purchased on 07/12/2021
1/5
★☆☆☆☆
Did not reply at all
Verified Buyer
purchased on 11/12/2021
Answer from
CITY-LOCKER Paris
what do you want to tell us?
5/5
★★★★★
The service is great, easy, convenient, affordable. The neighbourhood around it, is a little sketchy and feels unsafe.
Verified Buyer
purchased on 11/10/2021
5/5
★★★★★
I had very nice experience with city locker. They’re easy to use. I had a problem with one of my lockers so contacted their support who solved it in a minute. Very much recommended.
Verified Buyer
purchased on 24/07/2021
3/5
★★★☆☆
Easy to purchase with clear instructions for location and entry. The building was easy to find but not so obvious that any passer-by would realise it was full of luggage/an easy target for stealing things. We got in the building with no issue using the secure code keypad.
However, the interior keypad to unlock our individual locker was difficult to use, keys were sticky, and I had to enter the code multiple times until the locker unlocked. The format of the individual locker codes was formulaic so anyone else who was using that Citylocker venue would have been able to crack the code for our locker and take our things, which made us a bit anxious. Thankfully nobody did.
Our locker was a great size, more than enough room for our stuff. We were lucky that we managed to get in and out without too much trouble once I had figured out that the interior keypad was dodgy and needed pressing a certain way.
Verified Buyer
purchased on 26/11/2021
1/5
★☆☆☆☆
I repeatedly tried to contact management about my reservation. They failed to reply. Ridiculous!
Verified Buyer
purchased on 09/10/2021
Answer from
CITY-LOCKER Paris
Our customer service is available from 8 a.m. to 10 p.m. by email and by phone
5/5
★★★★★
Muy práctico, cómodo y seguro.
Verified Buyer
purchased on 12/01/2022
4/5
★★★★☆
Blabla
Verified Buyer
purchased on 03/10/2021
5/5
★★★★★
Perfect
Verified Buyer
purchased on 07/09/2021
5/5
★★★★★
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Verified Buyer
purchased on 08/08/2021
4/5
★★★★☆
Good position and easy to be used, but the location is not clearly visible and I had some troubles.
Verified Buyer
purchased on 12/11/2021
3/5
★★★☆☆
Tricky to input the code. But once i had figured that out, it was fine. Bags were safe for the day
Verified Buyer
purchased on 06/02/2022
5/5
★★★★★
Everything worked as expected. It was our first time to use and the full process went smoothly.
Verified Buyer
purchased on 27/09/2021