/10
★★★★★
based on 6782 reviews published
★★★★★
based on 6782 reviews published
Latest customer reviews
5
/5
★★★★★
Very well organized, simple route
Acheteur Vérifié
purchased on 19/03/2022
Translated review
5
/5
★★★★★
Easy to place orders on the site. Online payment and immediate confirmation by SMS and e-mail.
Acheteur Vérifié
purchased on 20/03/2022
Translated review
5
/5
★★★★★
Somehow we lost the codes to our locker. City Locker responded to our email within minutes and resent our code.
Verified Buyer
purchased on 18/02/2022
5
/5
★★★★★
I booked the day before for the next day and managed to find 2 free lockers.
Acheteur Vérifié
purchased on 19/03/2022
Translated review
5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 20/03/2022
Translated review
5
/5
★★★★★
Perfect
Verified Buyer
purchased on 20/03/2022
5
/5
★★★★★
Easy practical secure
Acheteur Vérifié
purchased on 18/03/2022
Translated review
5
/5
★★★★★
Need more flexible rates for less hours
Verified Buyer
purchased on 19/03/2022
5
/5
★★★★★
Well located, safe, efficient! This locker near the Eiffel Tower enabled us to spend a pleasant last day in the 7th arrondissement before catching our train at the Gare de Lyon.
Acheteur Vérifié
purchased on 18/03/2022
Translated review
5
/5
★★★★★
Ergonomic booking site except that I couldn't select a time slot. So I paid for a whole day even though I only checked in my luggage for 1 hour. Suggestion: add a search engine to select the nearest locker to your destination.
Acheteur Vérifié
purchased on 18/03/2022
Translated review
Answer from CITY-LOCKER Paris
Thank you for your feedback, the reservation is made for the day, that's why you can not choose a time. Concerning the location you choose first the address where you want to go before starting the reservation.
5
/5
★★★★★
Making a reservation for the day was simple and straightforward. I received a code for the locker immediately via text message.
Verified Buyer
purchased on 18/03/2022
4
/5
★★★★☆
City Locker is really easy and fast to use. In my opinion though, it’s kinda overpriced. I paid for one day 12€ (and on a Sunday 15€).
Verified Buyer
purchased on 18/03/2022
5
/5
★★★★★
Very very good
Verified Buyer
purchased on 18/03/2022
4
/5
★★★★☆
Good but expensive
Acheteur Vérifié
purchased on 18/03/2022
Translated review
1
/5
★☆☆☆☆
We booked the locker 8 months in advance and we were sent a code with letters as the door code and locker code. When we arrived, we couldn't enter because the lock only accepts numbers (there isn't anyone around, it's a place where you enter with that code). We thought that it was an alphanumeric code but it looks like we received an error message ("BAD") where the code should have been.
We came to the locker on a Sunday, encounter the problem (9:30), and tried calling the "hotline" several times just to be answered by an automatic message and an automatic SMS. After 45 minutes we decided that it was best to leave and try to visit the city with our luggage (it was quite uncomfortable because we were traveling with our child). We also sent an email at 9:45 that was answered at 11:30 just to tell us that we should have called the hotline (we did, it was cold).
In our opinion, the website shouldn't send any letters or errors when the code should be. It's misleading and you only found out at the door. Secondly, the codes should be found under your account on the website. They are only sent once in an email and if you delete or miss that email, you cannot enter (a couple came when we were waiting and had to leave because they couldn't find the email and there was no reply via email or phone).
And lastly, when the place is open, there should be a direct and fast way of communicating with someone. When you hire a service like this, most of the time you are just trying to visit the city for a few hours. Most of the people cannot be in front of the building for 2 or 3 hours just waiting for an answer.
I had a reimbursement the next day (although I had to pay the Paypal fees).
I hope my comments help improve the service.
Verified Buyer
purchased on 22/08/2021
Answer from CITY-LOCKER Paris
Hello, there was a technical incident during your visit following a bad code and we apologize for it. The hotline replied to you by message to which you did not reply. Our sales department not being present on Sunday they answered you by email and made the refund and made you a commercial gesture. The paypal fees are borne by the seller, you have no fees on your payment .... we have reimbursed you today. Your note and your comment are not only intended to denigrate the service, you do not leave the right to a technical problem knowing that you have not either responded to the text message from our hotline to help you.
5
/5
★★★★★
Easy to order online
Verified Buyer
purchased on 02/12/2021
5
/5
★★★★★
Internet booking. Code received by SMS - perfect - no problem accessing our locker.
Acheteur Vérifié
purchased on 13/03/2022
Translated review
5
/5
★★★★★
I felt all my stuff was safely stored during the day I had to spend all around Paris. Great service!
Verified Buyer
purchased on 20/12/2021
4
/5
★★★★☆
Very easy process- we did need to get 2 more lockers to fit our luggage-
Verified Buyer
purchased on 13/03/2022
4
/5
★★★★☆
I really appreciated having this service. It enabled me to travel lighter in the city until it was time to leave the city and pick up my baggage.
Verified Buyer
purchased on 21/09/2021
5
/5
★★★★★
With a Eurostar due to leave Paris at 2pm, we wanted to spend the morning in Versailles but didn't want to cart our luggage there and back. After a quick Google search, we found citylocker within a 10minute walk from where we were staying. I paid online and had a text within seconds with the details or the address and the codes for the locker. The address was not as it seemed on the map on the website, and was actually further from our place than expected, but it wasn't too much of an issue. We got there, got in easily and set our stuff in the large lockers. These really are big enough for several bags, but be warned if you get a top row (you cannot specify) - you could struggle to life heavy bags up there. It was perfect for what we needed, though, and I would definitely use again if I was in need!
Verified Buyer
purchased on 13/03/2022
5
/5
★★★★★
Utilizamos éste servicio mis amigas y yo el día que llegamos a París porque el check-in del hotel era tarde y quedamos súper contentas, tanto que volvimos a utilizarlo el día que marchabamos para aprovechar aún más de la ciudad de París sin tener que arrastrar la maleta por todos lados.
La capacidad de una cabina es bastante grande, nos entraron 3 maletas de cabina y una mochila. Asique el precio del taquillero a repartir entre 3 merece totalmente la pena.
Recomendable al 100%
Verified Buyer
purchased on 15/03/2022
5
/5
★★★★★
Very easy to use! Would 100% use again
Verified Buyer
purchased on 12/03/2022
5
/5
★★★★★
Would recommend
Verified Buyer
purchased on 18/02/2022
5
/5
★★★★★
The online reservation worked without any problems. The lockers are very easy to use and the location is great. The bus station to the airport is also nearby. I would rent a locker there again at any time.
Verified Buyer
purchased on 08/12/2021
5
/5
★★★★★
Simple and practical 5-minute walk from St Lazare station
Acheteur Vérifié
purchased on 15/03/2022
Translated review
5
/5
★★★★★
Service worked very well. It was easy to open the lockers with the received code and I was able to store my luggage with no problems.
Verified Buyer
purchased on 14/03/2022
5
/5
★★★★★
Simple and smooth process - would recommend
Verified Buyer
purchased on 09/03/2022
5
/5
★★★★★
Conveniently located, easy to find.
Acheteur Vérifié
purchased on 06/02/2022
Translated review
4
/5
★★★★☆
....
Verified Buyer
purchased on 14/03/2022