/10
★★★★★
based on 5942 published reviews
★★★★★
based on 5942 published reviews
Latest customer reviews
5/5
★★★★★
Easy to reach and to access.
Enough space for at least three luggage.
Fabrizio B.
purchased on 02/01/2024
5/5
★★★★★
Simple practical
Alia B.
purchased on 28/12/2023
Translated review
4/5
★★★★☆
It would be more transparent to be able to see the address details before making the payment.
Abdellah Z.
purchased on 02/01/2024
Translated review
5/5
★★★★★
The instructions that was given was very clear so we didn’t have any problems when we used their luggage locker.
Andrea C.
purchased on 27/12/2023
5/5
★★★★★
Very easy access, very practical, I recommend it!
Sarah M.
purchased on 02/01/2024
Translated review
3/5
★★★☆☆
It's not immediately clear how the service works: it would be useful to indicate on the door that you must first register on your site before you can access the locker room. Unfortunately, during my visit all the lockers were occupied, and I didn't know this until after I'd booked and completed the transaction. In such cases, it would be useful to indicate at the entrance to the locker room, or even inside, that all the lockers are occupied.
Camila A.
purchased on 27/12/2023
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Answer from
CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We strongly recommend booking in advance, as we are often fully booked. We look forward to seeing you again in better conditions. Happy New Year 2024 The City-Locker's team
5/5
★★★★★
Very easy to use and well thought out
Adrien D.
purchased on 01/01/2024
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5/5
★★★★★
Otimo
Felipe C.
purchased on 15/10/2023
5/5
★★★★★
City Locker proved to be very easy to use. The information sent to enter the facility and open / close the lockers was clear and worked well. The lockers were as described. We were able to access our lockers as needed during the time we were storing the luggage. The only issue was that the floor appeared to need a light cleaning but this was minor and the reason was not under the control of the facility.
Helen G.
purchased on 31/12/2023
5/5
★★★★★
Great luggage locker! Very easy to find and access, good security.
Nicolas W.
purchased on 19/09/2023
5/5
★★★★★
Easy to use and convenient location.
Lisa P.
purchased on 04/12/2023
5/5
★★★★★
Luggage was safe and also in the last moment we found a space to store of luggages.
Sharada K.
purchased on 01/01/2024
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5/5
★★★★★
Clear, reassuring explanations of use.
Lionel P.
purchased on 06/11/2023
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3/5
★★★☆☆
Very practical it would be nice if the lockers were a bit bigger but it's practical all the same. but the cleaning on the other hand! a smell especially in the saint germain locker that was horrible it wasn't very clean it's not at all pleasant to put your things down in a place that smells so bad. maybe =that with the 1st of january there was no one to clean it. after that the first one we used didn't smell bad but it wasn't very clean either. but it's so practical that i'll use it again.
Amandine L.
purchased on 01/01/2024
Translated review
Answer from
CITY-LOCKER Paris
Hello Amandine and thank you for taking the time to bring this problem to our attention. Please accept our apologies for the inconvenience. We have indeed had a problem with the maintenance staff who normally come every day. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again and wish you all the best for the New Year. The City Locker's Team
5/5
★★★★★
It was both easy to find and pretty convenient to use. The lockers are spacious and we could store the biggest size baggages with no problem.
Farnood S.
purchased on 01/01/2024
5/5
★★★★★
Good location and easy to handle. The locker could be a little bit bigger to be able to integrate 2 big suitcases in one locker. To rent 2 lockers is at the end a little too expensive. Overal really helpful and a good location right between the two train stations in Paris easily accessible.
Henning K.
purchased on 01/01/2024
5/5
★★★★★
This was the perfect solution for us between two Airbnb check ins. It was easy to use, perfectly located (two blocks from our Airbnb) and SO much safer than nanny bag where you leave your luggage at a tabac with strangers!!10/10 would do this again in a heartbeat.
Juliana M.
purchased on 27/12/2023
5/5
★★★★★
Very useful place and systems.
Takeshi M.
purchased on 27/12/2023
5/5
★★★★★
Easy to use and to riserve, very close to the train station
Simone S.
purchased on 30/12/2023
5/5
★★★★★
Everithing perfect
Lorenzo C.
purchased on 27/12/2023
5/5
★★★★★
Ottimo sito e facile da prenotare.molto spazioso .
Federico D.
purchased on 29/12/2023
4/5
★★★★☆
Too far from quai branly
Corman F.
purchased on 30/12/2023
Translated review
4/5
★★★★☆
The service was super easy to use, convenient and easy to book - and overall pretty affordable. My only complaint was that the size of the lockers was smaller than what seems adequate for anyone traveling for more than a weekend. We couldnt fit a suitcase and a carryon in the same locker. We could fit maybe 3 carry on bags in 1 locker and 1 large suit case and a back back in another. I would suggest offering some Larger size lockers!
Lauryn E.
purchased on 30/12/2023
5/5
★★★★★
I have booked this locker well ahead of my Trip almost 10 days ahead to have a piece of mind. We were staying in Disneyland for 2 nights but wanted to see Eiffel tower and paris city the last day before travelling back to Switzerland from Gare de Lyon station. So travelling without luggage is very important. The codes without any issue. Kids were amazed how cool it was to store luggage and roam around freely. We used the Bastille metro station as this is the closest to the locker. Super convenient.
Veera Venkata Praveen Kumar Reddy A.
purchased on 09/12/2023
5/5
★★★★★
Very practical
Sandra F.
purchased on 20/12/2023
Translated review
5/5
★★★★★
My satisfactiin is very excellent for the delibera and rhe custome service
Francesca B.
purchased on 29/12/2023
5/5
★★★★★
Easy access, and good location, and a reasonable price!
Olafur E.
purchased on 30/12/2023
1/5
★☆☆☆☆
The website said it would fit 4 suitcases, but in the end only 2 could fit.
Also I paid twice with my card to buy water from the vending machine in the store, but in the end, the water didn't come out and the money was deducted from my card twice.
I didn't feel good about the final result.
Jiyeon K.
purchased on 18/12/2023
Answer from
CITY-LOCKER Paris
Hello Jiyeon, We are sorry that you didn't appreciate your visit at City-Locker, However, the size of our lockers are clearly indicated on our website before the booking. Furthermore, in case of problem, our hotline is reachable to give you help and to assist you. We wish you a great day.
5/5
★★★★★
Super!
Stephanie M.
purchased on 28/12/2023
5/5
★★★★★
Perfect location, great quality, works perfectly
Zoltan C.
purchased on 15/12/2023