/10
★★★★★
based on 2125 reviews published
★★★★★
based on 2125 reviews published
Latest customer reviews
5
/5
★★★★★
Top thanks
Najoua E.
purchased on 03/12/2023
Translated review
Answer from Cosmé’Chic
Thank you for your positive feedback! We're glad you're enjoying the experience we offer!
4
/5
★★★★☆
Some product labels are not written in French.
Célia V.
purchased on 28/11/2023
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Answer from Cosmé’Chic
Thank you for your review, Celia. We do our best to provide you with the best service and we greatly appreciate your comment. We will immediately check to resolve this issue and thank you for bringing it to our attention.
1
/5
★☆☆☆☆
Order announced shipped but never left
Anne-marie E.
purchased on 29/11/2023
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Answer from Cosmé’Chic
Hello Anne-marie, we're sorry for the delay. We do our best to ship our orders as quickly as possible. We will take your comment into account to improve our delivery service. We hope you will give us another chance to satisfy you. Thank you for your feedback.
5
/5
★★★★★
PERFECT
Myriam R.
purchased on 28/11/2023
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Answer from Cosmé’Chic
We are delighted that you are satisfied with our site. We wish you an excellent day.
5
/5
★★★★★
Great prices and fast shipping.
Odile G.
purchased on 27/11/2023
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5
/5
★★★★★
Perfect delivery time respected. I would not hesitate to come back to you 😉
Ludivine J.
purchased on 27/11/2023
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted you enjoyed your customer experience with us and hope to see you again very soon.
1
/5
★☆☆☆☆
I placed an order and was debited for the amount and 2 days later the order was cancelled. Fortunately, I was reimbursed.
Christine F.
purchased on 25/11/2023
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Answer from Cosmé’Chic
We sincerely apologize for this frustrating experience. We understand the importance of a smooth transaction and are disappointed that your order was cancelled after debit.
We have taken steps to prevent this from happening in the future. We are pleased that you received a prompt refund and hope to regain your trust in the future. If you have any further concerns, please do not hesitate to contact us. Thank you for your understanding.
We have taken steps to prevent this from happening in the future. We are pleased that you received a prompt refund and hope to regain your trust in the future. If you have any further concerns, please do not hesitate to contact us. Thank you for your understanding.
5
/5
★★★★★
Satisfied with my order, very well packaged and received quickly.
Marie-claude C.
purchased on 25/11/2023
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Answer from Cosmé’Chic
Thank you very much for your review and for your confidence, Marie-Claude! We are delighted to have been able to provide you with a reliable and satisfying shopping experience. 🙂
5
/5
★★★★★
Fast and efficient
Johanna R.
purchased on 24/11/2023
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Answer from Cosmé’Chic
Thank you for your review JOHANNA. We strive to provide you with the best shopping experience possible.
5
/5
★★★★★
Best site ..highly recommend. Customer service to listen .they leave their customers always satisfied. Thank you for the great gift😍. 🙂
Jo L.
purchased on 21/11/2023
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Answer from Cosmé’Chic
Thank you very much for your positive review and support! We are delighted that you enjoyed your experience on our site.
5
/5
★★★★★
Top product
Manon M.
purchased on 22/11/2023
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Answer from Cosmé’Chic
Thank you Manon for your review! We are delighted that our products have caught your attention and thank you for your confidence.
5
/5
★★★★★
Top product and fast delivery
Marie Laure M.
purchased on 23/11/2023
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Answer from Cosmé’Chic
Thank you Marie Laure for your glowing review.
5
/5
★★★★★
Nickel articles they arrived quickly
Valerie K.
purchased on 21/11/2023
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Answer from Cosmé’Chic
Thank you very much Valerie for your glowing review. We are happy that you are satisfied with your order. We appreciate your comments and hope to see you soon on Cosmé Chic.
5
/5
★★★★★
Excellent service. Good value for money.
Carine L.
purchased on 22/11/2023
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Answer from Cosmé’Chic
Thank you very much for your positive review! We are delighted that you appreciate our service and the quality of our products at affordable prices. We are happy to count you among our satisfied customers.
5
/5
★★★★★
Very good
Sisila M.
purchased on 22/11/2023
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Answer from Cosmé’Chic
Thank you very much for your positive review, we are happy to be able to satisfy you!
5
/5
★★★★★
Very good site Serious, a lot of choice at a very competitive price
Severine P.
purchased on 21/11/2023
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Answer from Cosmé’Chic
Thank you very much for your review, Severine. We are delighted that you found what you were looking for on our website!
1
/5
★☆☆☆☆
I did not receive my order, delivery problem with mondial relais
Cécile H.
purchased on 21/11/2023
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Answer from Cosmé’Chic
Hello Cécile, thank you for your feedback. We are sorry to hear that you have encountered a delivery problem with our worldwide relay partner. We have taken your comment into account and will do our utmost to improve our delivery service. We apologize for the inconvenience and look forward to satisfying you with your next order. Sincerely yours, The Cosmé'Chic team.
5
/5
★★★★★
Everything was ok
Emmanuelle L.
purchased on 21/11/2023
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Answer from Cosmé’Chic
Thank you very much, Emmanuelle, we are very happy to have satisfied your order!
2
/5
★★☆☆☆
Rapide impec
Christine W.
purchased on 24/10/2023
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Answer from Cosmé’Chic
Great! We are delighted that our service was fast and impeccable for you. Thank you so much!
5
/5
★★★★★
Great site, fast delivery, I recommend +++!
Geraldine A.
purchased on 19/11/2023
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Answer from Cosmé’Chic
Thank you very much for your review, Geraldine! We're delighted that you liked our site and that your delivery was quick. We hope you continue to enjoy your Cosmé'Chic purchases!
5
/5
★★★★★
Super happy, the idea of the calendar to compose is very original, I love it.
Stephanie B.
purchased on 16/11/2023
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Answer from Cosmé’Chic
Thank you Stephanie, we're delighted you liked our idea. We're glad you liked the calendar.
5
/5
★★★★★
Perfect and fast. thank you
Miguel P.
purchased on 16/11/2023
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Answer from Cosmé’Chic
Thank you very much Miguel! We're glad you enjoyed our products and service.
5
/5
★★★★★
Very good, order received promptly
Allison J.
purchased on 15/11/2023
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Answer from Cosmé’Chic
Thank you very much for your positive review, Allison. We are delighted that you were happy with your order and that you received it promptly.
5
/5
★★★★★
Perfect
Sandrine R.
purchased on 14/11/2023
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Answer from Cosmé’Chic
Thank you very much for your feedback, Sandrine. We are very grateful for your support.
5
/5
★★★★★
Thank you
Kairi M.
purchased on 11/11/2023
Answer from Cosmé’Chic
Thank you so much for your kind words! We're delighted that you enjoyed our service. Feel free to come back anytime; we'd be thrilled to welcome you again.
5
/5
★★★★★
Cosmé'Chic sent me the parcel with a very good price, unfortunately the jar was broken, they were very professional, they refunded me. I will order from them again, thank you.
Malika A.
purchased on 11/11/2023
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Answer from Cosmé’Chic
Thank you very much Malika for your positive feedback despite this incident, we are sorry for the broken pot, but delighted to have been able to refund you. Thank you for your confidence, we look forward to your next order.
5
/5
★★★★★
Satisfied with my order and the products. I recommend the site!
Chloé A.
purchased on 11/11/2023
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Answer from Cosmé’Chic
Thank you so much Chloé for your review! We are delighted that you were satisfied with your order and thank you so much for your recommendation and loyalty.😊😊
5
/5
★★★★★
Order received at an unbeatable price
Christine G.
purchased on 09/11/2023
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Answer from Cosmé’Chic
We're delighted you liked our competitive price! Thank you for your confidence, and see you soon for a new order.
5
/5
★★★★★
Very good, human-scale site. Responsive customer service!
Sylvie M.
purchased on 07/11/2023
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Answer from Cosmé’Chic
Thank you for your praise of our responsive customer service! Your satisfaction is our priority, and we look forward to serving you again and hope your experience continues to live up to your expectations.
5
/5
★★★★★
Good quality products that match the visuals on the site. Very satisfied with my first order.
Emilie D.
purchased on 05/11/2023
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Answer from Cosmé’Chic
We are delighted that the products met your expectations in terms of quality and conformity to the visuals on the site. Your satisfaction with your first order is very important to us. Thank you for your confidence, and see you soon for future purchases!