/10
★★★★★
based on 2121 reviews published
★★★★★
based on 2121 reviews published
Latest customer reviews
5
/5
★★★★★
I had ordered an emma original II mattress and received an original after contacting the after-sales service by email, we found a solution that suited us.
Madeleine L.
purchased on 09/01/2025
Translated review
Answer from Cosmé’Chic
Dear Madeleine, we're delighted to hear that our service was able to meet your expectations by finding a suitable solution. We look forward to seeing you on Cosmé'Chic!
5
/5
★★★★★
I liked too much of what I ordered, I recommend 🥰❤️
Sandrine T.
purchased on 09/01/2025
Translated review
Answer from Cosmé’Chic
Hello Sandrine,
Thank you very much for your review and recommendation! We are delighted to hear that your order met your expectations. We look forward to seeing you soon on Cosmé'Chic!
Thank you very much for your review and recommendation! We are delighted to hear that your order met your expectations. We look forward to seeing you soon on Cosmé'Chic!
5
/5
★★★★★
Order delivered quickly and correctly
Marie V.
purchased on 07/01/2025
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Answer from Cosmé’Chic
Dear Marie,
We are delighted to hear that your order was delivered quickly and that it met your expectations. We hope to see you soon on our Cosmé'Chic website.
We are delighted to hear that your order was delivered quickly and that it met your expectations. We hope to see you soon on our Cosmé'Chic website.
5
/5
★★★★★
As described, I am very happy with my purchase.
Dominique C.
purchased on 07/01/2025
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Answer from Cosmé’Chic
Hello Dominique,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with your purchase. We look forward to seeing you on Cosmé'Chic!
Thank you very much for your feedback. We are delighted to hear that you are satisfied with your purchase. We look forward to seeing you on Cosmé'Chic!
5
/5
★★★★★
Perfect, the fragrances are great!
Gisele J.
purchased on 07/01/2025
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Answer from Cosmé’Chic
Hello Gisele,
We're delighted you like our fragrances.
See you soon on Cosmé'Chic!
We're delighted you like our fragrances.
See you soon on Cosmé'Chic!
5
/5
★★★★★
Ok
Didier D.
purchased on 07/01/2025
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Answer from Cosmé’Chic
Hello Didier,
We sincerely thank you for your review.
We look forward to seeing you soon on Cosmé'Chic!
We sincerely thank you for your review.
We look forward to seeing you soon on Cosmé'Chic!
5
/5
★★★★★
Perfect Fast delivery Thank you
Christophe R.
purchased on 06/01/2025
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Answer from Cosmé’Chic
Hello Christophe,
Thank you very much for your feedback! We are delighted to hear that you were satisfied with the speed of our delivery.
We look forward to serving you again at Cosmé'Chic!
Thank you very much for your feedback! We are delighted to hear that you were satisfied with the speed of our delivery.
We look forward to serving you again at Cosmé'Chic!
5
/5
★★★★★
👍
Uwe G.
purchased on 28/12/2024
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4
/5
★★★★☆
Fast and accurate delivery
Francois D.
purchased on 02/01/2025
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Answer from Cosmé’Chic
Hello François,
Thank you very much for your review, we are delighted to hear that you appreciated the speed of our delivery service. See you soon on Cosmé'Chic!
Thank you very much for your review, we are delighted to hear that you appreciated the speed of our delivery service. See you soon on Cosmé'Chic!
5
/5
★★★★★
Very good site concerning the delivery and the seriousness of the service.
Alain K.
purchased on 29/12/2024
Translated review
Answer from Cosmé’Chic
Hello Alain,
Thank you very much for your review. We're delighted that our delivery service met your expectations.
See you soon on Cosmé'Chic!
Thank you very much for your review. We're delighted that our delivery service met your expectations.
See you soon on Cosmé'Chic!
5
/5
★★★★★
Perfect, fast delivery. Thank you
Sabine L.
purchased on 30/12/2024
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Answer from Cosmé’Chic
Dear Sabine,
We would like to thank you sincerely for your feedback and are delighted to hear that you appreciated the speed of our delivery service. We hope to see you soon on Cosmé'Chic.
We would like to thank you sincerely for your feedback and are delighted to hear that you appreciated the speed of our delivery service. We hope to see you soon on Cosmé'Chic.
5
/5
★★★★★
Hello, fast delivery and well packaged items.
Martine H.
purchased on 29/12/2024
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Answer from Cosmé’Chic
Hello Martine,
Thank you very much for your feedback. We are delighted to hear that you received your items in perfect condition and quickly. We hope to see you soon on Cosmé'Chic!
Thank you very much for your feedback. We are delighted to hear that you received your items in perfect condition and quickly. We hope to see you soon on Cosmé'Chic!
5
/5
★★★★★
Fast delivery, well packaged
Karine R.
purchased on 23/12/2024
Translated review
Answer from Cosmé’Chic
Hello Karine,
We'd like to thank you for your feedback and are delighted that you appreciated the speed of shipment and the care taken with the packaging. See you soon on Cosmé'Chic!
We'd like to thank you for your feedback and are delighted that you appreciated the speed of shipment and the care taken with the packaging. See you soon on Cosmé'Chic!
2
/5
★★☆☆☆
I paid for home delivery but they sent it to a pickup location.
Elie A.
purchased on 26/12/2024
5
/5
★★★★★
Satisfied with the products.
Fatiha B.
purchased on 19/12/2024
Translated review
Answer from Cosmé’Chic
Hello Fatiha,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with our products. We hope to see you soon on Cosmé'Chic.
Thank you very much for your feedback. We are delighted to hear that you are satisfied with our products. We hope to see you soon on Cosmé'Chic.
1
/5
★☆☆☆☆
Warning: not a serious site. I ordered an Emma Original II mattress on their site. In fact, I received the old model. I sent them an email to let them know, but they didn't reply. However, there are photos and the title of the Original II on the site. I couldn't reach customer service by phone to try and solve the problem and see if it was a shipping error on their part or if it was deliberate to rip off the customer. This site is not to be recommended. Maybe I'll change my mind after hearing from them.
Pascal P.
purchased on 15/12/2024
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5
/5
★★★★★
Very satisfied the product corresponds exactly to expectations
Laurence P.
purchased on 25/12/2024
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Answer from Cosmé’Chic
Hello Laurence,
Thank you very much for your glowing review! We're delighted to hear that our product perfectly met your expectations. See you soon on Cosmé'Chic!
Thank you very much for your glowing review! We're delighted to hear that our product perfectly met your expectations. See you soon on Cosmé'Chic!
5
/5
★★★★★
Perfect!
Loélia H.
purchased on 25/12/2024
Translated review
Answer from Cosmé’Chic
Dear Loélia,
Thank you very much for your feedback! We are delighted to hear that you are completely satisfied with your experience on our Cosmé'Chic website. We hope to see you again soon for new discoveries.
Best regards,
Thank you very much for your feedback! We are delighted to hear that you are completely satisfied with your experience on our Cosmé'Chic website. We hope to see you again soon for new discoveries.
Best regards,
3
/5
★★★☆☆
Parcel sent too late after my order. Ordered and paid on 11/12/24. Parcel sent on 16/12/24. Mail of 23/12/24 to collect it before 26/12/24 (out of vacation period from 22/12 to 28/12/24).
Edwige C.
purchased on 11/12/2024
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5
/5
★★★★★
Package well received serious seller .
Joelle R.
purchased on 22/12/2024
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Answer from Cosmé’Chic
Hello Joelle, we would like to thank you sincerely for your review and are delighted to hear that your parcel was well received and that you appreciated our service. We hope to see you soon on Cosmé'Chic.
5
/5
★★★★★
Fast, accurate delivery
Joëlle A.
purchased on 18/12/2024
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Answer from Cosmé’Chic
Dear Joëlle, thank you very much for your feedback. We are delighted to hear that you received prompt service that met your expectations. We look forward to seeing you again soon.
2
/5
★★☆☆☆
Hello, I filed a claim for an item that is torn. To date I have not received any returns...
Sylvain L.
purchased on 22/12/2024
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1
/5
★☆☆☆☆
The label on the parcel did not correspond to the model chosen. I therefore refused to accept the parcel. Awaiting refund.
Nicolas S.
purchased on 14/12/2024
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5
/5
★★★★★
All went well R.A.S.
Deborah A.
purchased on 17/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that everything went smoothly. Don't hesitate to come back to us if you need any help or if you'd like to find out about our new products. We hope to see you soon!
5
/5
★★★★★
Perfect
Marie Laurence B.
purchased on 17/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're glad you had a satisfactory experience at Cosmé'Chic. We hope to see you soon!
1
/5
★☆☆☆☆
To avoid, I am still waiting for the answer for the return of the order The Customer is just considered as a wallet
Stephane D.
purchased on 13/12/2024
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3
/5
★★★☆☆
The adventure had started badly with the delivery of a product different from my order and inferior in range, but customer service was remarkably responsive in finding the best solution.
Jean-luc L.
purchased on 16/12/2024
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5
/5
★★★★★
Fast delivery and compliant products
Renaud R.
purchased on 13/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are happy that the shipment was fast and that the products met your expectations. See you soon for a new shopping experience!
5
/5
★★★★★
Fast and accurate delivery, quality and price
Natacha B.
purchased on 13/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you're happy with the fast, careful delivery. See you soon for a new order!
5
/5
★★★★★
Satisfied I will recommend . CDT
Gerard G.
purchased on 10/12/2024
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied. Please do not hesitate to come back to us if you need any help or wish to discover other products. See you soon! 😊