/10
★★★★★
based on 2121 reviews published
★★★★★
based on 2121 reviews published
Latest customer reviews
5
/5
★★★★★
Delivery error but rectify in order to have my order for Christmas
Nicole F.
purchased on 06/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback and we apologize for the delivery error. We're delighted that the situation was quickly rectified to enable you to receive your order in time for Christmas. We wish you all the best for the festive season and remain at your disposal should you have any further queries!
5
/5
★★★★★
VERY GOOD
Zohair H.
purchased on 13/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted to hear that you are satisfied. Your positive feedback motivates us to continue offering you the best service. We look forward to seeing you again soon!
5
/5
★★★★★
Very good
Alice P.
purchased on 12/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are happy to hear that everything went well. Don't hesitate to come back to us for your next purchases. We hope to see you soon!
5
/5
★★★★★
CLEAR
Agnès D.
purchased on 08/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We're delighted that everything went so smoothly. See you soon for another order!
5
/5
★★★★★
Perfect
Kerry Ann T.
purchased on 07/12/2024
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Answer from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything was perfect. We look forward to seeing you again soon!
1
/5
★☆☆☆☆
13 days to receive my order when the commercial promise says 48 hours, it's disappointing. It still took FIVE days for the parcel to leave their warehouse. On top of that, no gift wrapping!
Jocelyne M.
purchased on 05/12/2024
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5
/5
★★★★★
After placing the order, the parcel arrived about 1 week later. My bottles were well packaged
Fraisouille F.
purchased on 07/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that your order arrived quickly and that the bottles were well packaged. Your satisfaction is our priority. See you soon for your next order!
5
/5
★★★★★
Bravo for the speed! Great product
Catherine D.
purchased on 08/12/2024
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Answer from Cosmé’Chic
Thank you very much for your review! We are delighted that you were satisfied with the speed of delivery and the quality of the product. We look forward to seeing you again soon!
5
/5
★★★★★
Fast delivery Good price Very satisfied
Marie L.
purchased on 03/12/2024
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Answer from Cosmé’Chic
Thank you for your positive feedback! We're delighted that the speed of delivery, our prices and the quality of our services have convinced you. See you soon for your next purchases!
5
/5
★★★★★
Very good, everything is impeccable, all the products ordered are of very good quality.
Véronique B.
purchased on 05/12/2024
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Answer from Cosmé’Chic
Thank you very much for your positive review! We are delighted that you are satisfied with the quality of our products. Your satisfaction is our priority, and we hope to see you again soon for new shopping experiences. See you soon in our online store!
5
/5
★★★★★
👍
Marie Francoise D.
purchased on 05/12/2024
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Answer from Cosmé’Chic
Thank you very much for your positive review! We are delighted that you are satisfied. See you soon!
1
/5
★☆☆☆☆
We have received an item that does not conform to the order. We would like to be contacted by cosme chic.
Cormier C.
purchased on 03/12/2024
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5
/5
★★★★★
This is the first time I've ordered from Cosmé'chic and I have no regrets whatsoever! I've found what I'm looking for, with everything I need at very affordable prices. I won't hesitate for a second to order from you again. Thank you so much!!!
Youssra F.
purchased on 04/12/2024
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Answer from Cosmé’Chic
Thank you very much for your warm review! We are delighted that your first experience at Cosmé'chic was a success and that you found what you were looking for at affordable prices. Your satisfaction is our priority and we look forward to serving you again. We hope to see you soon!
5
/5
★★★★★
9
Sabine F.
purchased on 01/12/2024
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Answer from Cosmé’Chic
Thank you very much for your review! We are delighted that you are satisfied with your experience. See you soon at Cosmé'chic! 😊
5
/5
★★★★★
Good products, the quality is there and the reception of the parcel is fast.
Lanque G.
purchased on 02/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you're satisfied with the quality of our products and the speed of delivery. See you soon at Cosmé'chic!
5
/5
★★★★★
Fast and efficient. What else ?
Maud K.
purchased on 03/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are delighted that you found our service efficient and fast. We hope to see you soon at Cosmé'chic!
4
/5
★★★★☆
Compliant
Sandra R.
purchased on 30/11/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are delighted that your order met your expectations. See you soon at Cosmé'chic!
5
/5
★★★★★
Packaging ok. 48 h delivery and very fair prices.
Brigitte G.
purchased on 28/11/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you were happy with the packaging, fast delivery and our prices. See you soon at Cosmé'chic!
5
/5
★★★★★
Great prices but no free samples - a shame, especially during the holiday season ...
Nathalie D.
purchased on 25/11/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We're glad you like our prices. We've taken note of your comment about the samples and hope to be able to pleasantly surprise you with your next orders. See you soon at Cosmé'chic!
5
/5
★★★★★
TB
Sylvie E.
purchased on 28/11/2024
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Answer from Cosmé’Chic
Thank you very much for your review! We are delighted that you are satisfied. See you soon at Cosmé'chic!
5
/5
★★★★★
Compliant, fast, to be recommended
Damien B.
purchased on 26/11/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We're delighted that everything went smoothly and quickly. We thank you for recommending our boutique and hope to see you soon at Cosmé'chic!
1
/5
★☆☆☆☆
Order never received The parcel was supposed to be delivered to my home It was delivered to a relay point far from my home without my being informed... No follow-up or communication
Laurence F.
purchased on 29/11/2024
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2
/5
★★☆☆☆
Seller not honest I canceled the order 5 min after its creation The seller sends me an email 3 days later to tell me that he could not cancel the shipment because the order must be canceled within minutes after the order I was refunded because I refused the package but no solution offered by the seller Thank you.
Kayahan O.
purchased on 26/11/2024
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Answer from Cosmé’Chic
Hello Kayahan,
Thank you for taking the time to share your experience. We are sorry to hear that your order was not cancelled as you had hoped. We understand your concern and assure you that we are taking your feedback into account to improve our service. Please do not hesitate to contact us directly at [email protected] for any future assistance.
Best regards,
Thank you for taking the time to share your experience. We are sorry to hear that your order was not cancelled as you had hoped. We understand your concern and assure you that we are taking your feedback into account to improve our service. Please do not hesitate to contact us directly at [email protected] for any future assistance.
Best regards,
5
/5
★★★★★
Bonjour jai tres bien recue ma commande et je vous en remercie beaucoup pour la note je met 10 un grand merci a vous tres contente bonne journee laurence
Laurence V.
purchased on 28/11/2024
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that you are satisfied with your order. Your satisfaction is our priority and we would be happy to serve you again. Have a wonderful day!
5
/5
★★★★★
Nickel
Marc D.
purchased on 28/11/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that everything worked out so well. See you soon at Cosmé'chic!
1
/5
★☆☆☆☆
Delivery problems
Geoffrey R.
purchased on 28/11/2024
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1
/5
★☆☆☆☆
I have not received my order (delivery problem) and I am still waiting for a refund.
Henri M.
purchased on 20/11/2024
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3
/5
★★★☆☆
Package received broken
Virginie B.
purchased on 27/11/2024
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Answer from Cosmé’Chic
Hello Virginie,
Thank you for taking the time to share your opinion. We're sorry to hear that your package arrived damaged.
Please do not hesitate to contact us directly at [email protected] for any further queries or complaints.
We hope to see you soon on Cosmé'Chic!
Thank you for taking the time to share your opinion. We're sorry to hear that your package arrived damaged.
Please do not hesitate to contact us directly at [email protected] for any further queries or complaints.
We hope to see you soon on Cosmé'Chic!
5
/5
★★★★★
Very good
Ghislaine G.
purchased on 24/11/2024
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Answer from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything went well. See you soon at Cosmé'chic!
2
/5
★★☆☆☆
Parcel received 12 days after my order when a 48/72h delay was announced. No tracking information other than "shipped". I would have been happy to receive information about a delay in delivery. Product conforms to my order.
Sophie L.
purchased on 15/11/2024
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Answer from Cosmé’Chic
Hello Sophie,
Thank you for your feedback. We are sorry to hear that the delivery time was not respected and that you did not receive any information on this subject. However, we are delighted that the product is suitable for you.
Yours faithfully
Thank you for your feedback. We are sorry to hear that the delivery time was not respected and that you did not receive any information on this subject. However, we are delighted that the product is suitable for you.
Yours faithfully