/10
★★★★★
based on 4020 reviews published
★★★★★
based on 4020 reviews published
Latest customer reviews
5
/5
★★★★★
Very clear and easy to access
Acheteur Vérifié
purchased on 01/01/2017
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4
/5
★★★★☆
Good publicity for a visit
Acheteur Vérifié
purchased on 29/12/2016
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3
/5
★★★☆☆
The kit was given to me as a gift. The instructions are very inadequate; I had to go on the Internet to get a demonstration of how to prepare and assemble it. The piece of wood supplied for the handle is too fragile and split; I replaced it with marine plywood. Too bad!
Acheteur Vérifié
purchased on 03/01/2016
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Answer from Coutellerie de Laguiole Honoré Durand
Hello Mr. Biermann, Thank you for your feedback; perhaps you didn't read the instructions we supply with our kits correctly, or even in full: we'd be happy to e-mail you more detailed assembly instructions.
As for the handle splitting, it's quite surprising (as the wood is quite soft) and the first time we've had this feedback from a customer; perhaps you didn't use the right drilling diameter in relation to the diameter of the handle fixing screws... I remain at your entire disposal, Yours faithfully
As for the handle splitting, it's quite surprising (as the wood is quite soft) and the first time we've had this feedback from a customer; perhaps you didn't use the right drilling diameter in relation to the diameter of the handle fixing screws... I remain at your entire disposal, Yours faithfully
5
/5
★★★★★
Fast delivery and item conforms. Correct.
Acheteur Vérifié
purchased on 14/05/2016
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5
/5
★★★★★
This is the third knife I've ordered and I'm still delighted with the site. Clear, precise, in short... I recommend it 100%.
Acheteur Vérifié
purchased on 23/12/2016
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4
/5
★★★★☆
AN AVEYRON-BASED ONLINE SALES SITE AT LAST
Acheteur Vérifié
purchased on 24/03/2016
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3
/5
★★★☆☆
The site is very good. i'm a loyal customer of your store in laguiole (zone artisanale). i received my order, but i'm a little disappointed by the finish of this knife. it's a shame because i'm usually very well served. i must order another one from you, i hope this problem won't recur. a great lover of laguiole knives, i still recommend your stores to my friends. i'll come and see you in march or april. best regards. jacques CORNU
Acheteur Vérifié
purchased on 29/12/2016
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Answer from Coutellerie de Laguiole Honoré Durand
Good evening Mr Cornu, Thank you for your order and your loyalty. I'm sorry that the knife doesn't give you satisfaction, but could you please send me an e-mail to [email protected] indicating the finishing problem(s) with the knife. If it's possible for you, please send me some photos of it. Thank you in advance. We look forward to welcoming you in March or April.
In the meantime, I wish you a good start to the new year, and I'd like to take this opportunity to wish you all the best. I look forward to receiving your e-mail, thank you in advance. Good evening Honoré DURAND
In the meantime, I wish you a good start to the new year, and I'd like to take this opportunity to wish you all the best. I look forward to receiving your e-mail, thank you in advance. Good evening Honoré DURAND
5
/5
★★★★★
Thank you for this beautiful knife, this beautiful engraving and this fast delivery. My parents gave me one of your knives for Christmas, which gave me the idea of giving one to my partner. A few years ago, I'd been taken for a ride in a store in Nice and I hadn't really trusted them since. I FINALLY found a real Laguiole knife, thanks to you, for lack of being able to go directly to this charming village. I would highly recommend your site to my friends and family. This is the 4th knife we've bought from you and we've NEVER been disappointed. Thank you once again!
Acheteur Vérifié
purchased on 29/12/2016
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5
/5
★★★★★
Well-stocked site, with a top-notch knife customization option.
Acheteur Vérifié
purchased on 03/03/2016
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2
/5
★★☆☆☆
I hope all your customers don't receive their orders the way I did.
Acheteur Vérifié
purchased on 29/12/2016
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Answer from Coutellerie de Laguiole Honoré Durand
Hello Mr Akli, To follow up on your advice, for which I thank you, I think you must have succeeded in finishing the assembly of your kit following the more detailed instructions I sent you by e-mail. I remain at your entire disposal, Yours faithfully Honoré DURAND
5
/5
★★★★★
Very professional
Acheteur Vérifié
purchased on 30/03/2016
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 27/12/2016
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4
/5
★★★★☆
Fast and efficient
Acheteur Vérifié
purchased on 28/12/2016
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5
/5
★★★★★
Very well
Acheteur Vérifié
purchased on 27/12/2016
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5
/5
★★★★★
Very pleasant site. Wide choice of materials to create a unique product.
Acheteur Vérifié
purchased on 23/01/2016
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4
/5
★★★★☆
Well
Acheteur Vérifié
purchased on 20/12/2016
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5
/5
★★★★★
Fast, excellent quality.
Acheteur Vérifié
purchased on 12/05/2016
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5
/5
★★★★★
Completely satisfied!
Acheteur Vérifié
purchased on 02/06/2016
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5
/5
★★★★★
Tres bien!!!
Acheteur Vérifié
purchased on 17/02/2016
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5
/5
★★★★★
Superb knives of excellent quality. Fast order and secure delivery. I'm really happy with them.
Acheteur Vérifié
purchased on 03/06/2016
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5
/5
★★★★★
Very professional site, I recommend it.
Acheteur Vérifié
purchased on 10/07/2016
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5
/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 06/02/2016
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4
/5
★★★★☆
Fine
Acheteur Vérifié
purchased on 26/05/2016
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5
/5
★★★★★
High-performance
Acheteur Vérifié
purchased on 25/01/2016
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5
/5
★★★★★
Very pleasant and competent staff. I didn't like the first knife. So I sent it back and a new product was sent to me with their advice! Perfect, I recommend
Acheteur Vérifié
purchased on 15/06/2016
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4
/5
★★★★☆
Clear site, fast delivery, I recommend
Acheteur Vérifié
purchased on 18/06/2016
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5
/5
★★★★★
Perfect.
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
Very pleasant site
Acheteur Vérifié
purchased on 10/01/2016
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5
/5
★★★★★
Trademark MUST be protected from counterfeiting
Acheteur Vérifié
purchased on 22/03/2016
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5
/5
★★★★★
Very good advice and beautiful product.
Acheteur Vérifié
purchased on 22/06/2016
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