9.7/10
★★★★★
based on 4011 reviews published

Latest customer reviews

5 /5
★★★★★
Arrived on time and very well packed, well done to the team.
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Gilles D.
purchased on 22/08/2023
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5 /5
★★★★★
TOP SUPER CHOICE
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Joel B.
purchased on 14/08/2023
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4 /5
★★★★☆
Rather intuitive site
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Evelyne E.
purchased on 21/08/2023
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5 /5
★★★★★
Without complaint
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Theo M.
purchased on 18/08/2023
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3 /5
★★★☆☆
Disappointed because the personalized message of my order was not transcribed which, for a gift, is rather regrettable. I don't know if I'd recommend it, especially as the delivery time was quite long due to the shortage of the model (a shortage not indicated at the time of purchase but only afterwards in a separate e-mail). In short, the knife complies but the service is disappointing.
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Alexis P.
purchased on 01/08/2023
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5 /5
★★★★★
Well-structured site, easy to access and user-friendly. Everything is clearly laid out. The site allows you to build up the final product step by step, according to the options. It's great for visualizing it.
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Philippe D.
purchased on 12/08/2023
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4 /5
★★★★☆
The knife was delivered on time and it looks very nice, the engraving on the handle is also very beautiful. I can't comment on the quality as it was a gift and I'm not familiar with knives. The only thing to criticize is that the parcel was simply left on my doorstep and not delivered to the parcel store as I had requested. With a knife costing just under €300, it would have been really stupid if it had been lost or stolen on the doorstep.
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Natalie B.
purchased on 03/08/2023
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5 /5
★★★★★
Practical and efficient
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Xavier B.
purchased on 10/08/2023
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5 /5
★★★★★
The site offers extensive search functions that make it easy to find the knives you are looking for. If you can't find anything, you can even configure a knife. The customer service is first class, I had the opportunity to choose the Damascus blades of my choice in advance (I changed my mind again, no problem). The delivery takes place in secure packaging (when unpacking, the tension increases until you finally reach the knife)...
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Björn G.
purchased on 31/07/2023
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5 /5
★★★★★
Very nice finish. Thank you
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Philippe M.
purchased on 20/07/2023
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5 /5
★★★★★
La beauté et la finition sont sans comparaison. Merci beaucoup !
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Andreas E.
purchased on 08/08/2023
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5 /5
★★★★★
Fast, uncomplicated order.
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Susanne D.
purchased on 30/07/2023
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5 /5
★★★★★
The site is easy to use and well illustrated.
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Jean-philippe L.
purchased on 28/07/2023
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5 /5
★★★★★
Very helpful when buying a gift voucher for a course AND booking the course.
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Emilie R.
purchased on 04/08/2023
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5 /5
★★★★★
My fifth Laguiole from Maison Durand, as perfect as ever in terms of finish, quality and delivery. Superbly crafted choice materials, perfect assembly... I recommend it to all enthusiasts!
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Michel M.
purchased on 01/08/2023
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5 /5
★★★★★
Quick response and shipping. Excellent range of products.
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Enis K.
purchased on 08/08/2023
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5 /5
★★★★★
Very good, clear and efficient
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Philippe C.
purchased on 01/08/2023
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5 /5
★★★★★
Nice range of products, relatively fast delivery
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Valérie P.
purchased on 28/07/2023
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5 /5
★★★★★
Very very good serious house sending product very neat and secure is perfect. I highly recommend it.
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Jean B.
purchased on 25/07/2023
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5 /5
★★★★★
I'm having connection problems so I've had to restart my order several times, but the customer service I contacted to find out where the problem might be coming from was very helpful.
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Maxime L.
purchased on 30/07/2023
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5 /5
★★★★★
A perfect gift
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Michel C.
purchased on 18/07/2023
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4 /5
★★★★☆
Bonne communication avec le vendeur
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Didier A.
purchased on 17/07/2023
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5 /5
★★★★★
I find that there are too many information emails between the order and delivery, but that's not a criticism.
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Claude G.
purchased on 27/07/2023
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5 /5
★★★★★
This isn't my first purchase, and I'm always amazed by the quality, the attention to detail and the speed (of light) with which orders are processed (to Belgium.) Every item is worth its price. Maybe one day, with a bit of luck, we'll visit the forge of Monsieur Durand and his team!
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Maxime L.
purchased on 25/07/2023
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5 /5
★★★★★
Well-designed, easy-to-use site
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Axel T.
purchased on 18/07/2023
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4 /5
★★★★☆
I am very satisfied with everything
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Andreas Z.
purchased on 13/07/2023
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5 /5
★★★★★
The navigation - the selection of knives and their properties is a little confusing, but you get there. Order processing and delivery are faultless.
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Ludwig-martin E.
purchased on 11/07/2023
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5 /5
★★★★★
Simple ordering, fast and reliable delivery, impeccable customer support.
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Olivier R.
purchased on 18/07/2023
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5 /5
★★★★★
Product conforms to my wishes
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Michel C.
purchased on 18/07/2023
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5 /5
★★★★★
Fast shipping Top quality
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Sascha B.
purchased on 13/07/2023
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