/10
★★★★★
based on 3912 published reviews
★★★★★
based on 3912 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Quality of the blade spring. The quality of the spring that holds the blade open is inferior to that of my previously purchased Laguiole Durant knives. As a result, the pressure of the blade in the open position is soft, and the blade does not spring back strongly when the blade is opened even slightly – let's say an angular opening of one to two millimeters and even a little more.
Acheteur Vérifié
purchased on 19/09/2016
Translated review
2/5
★★☆☆☆
Too much mail for one purchase! : It's an important purchase but not essential. 8 emails for such a purchase is too much
And you ask for the opinion of the recipient of the gift and not of the buyer. Ridiculous
And you ask for the opinion of the recipient of the gift and not of the buyer. Ridiculous
Acheteur Vérifié
purchased on 16/08/2016
Translated review
3/5
★★★☆☆
Assembly info too limited: assembly info not detailed enough
(e.g.: how to adjust the inserts to the bevel of the bolsters)
(e.g.: how to adjust the inserts to the bevel of the bolsters)
Acheteur Vérifié
purchased on 07/06/2016
Translated review
2/5
★★☆☆☆
Engraving : Knife well received !!!
But no trace of the engraving!!!!
That's a shame !!!
But no trace of the engraving!!!!
That's a shame !!!
Acheteur Vérifié
purchased on 10/05/2016
Translated review
3/5
★★★☆☆
A more precise quality control is needed: hello,
After purchasing a knife from the prestige range, on receipt I noticed a defect that doesn't go unnoticed.so after an exchange of emails, the knife was exchanged and the shipping costs refunded. To sum up, the after-sales service is good, but a more thorough quality control is needed. It's a pity, because the knife is of good quality.
Greetings
After purchasing a knife from the prestige range, on receipt I noticed a defect that doesn't go unnoticed.so after an exchange of emails, the knife was exchanged and the shipping costs refunded. To sum up, the after-sales service is good, but a more thorough quality control is needed. It's a pity, because the knife is of good quality.
Greetings
Acheteur Vérifié
purchased on 29/03/2016
Translated review
3/5
★★★☆☆
Improvement following a product sale: I bought a product from the prestige range for a purchase of over 150 €.
I received the product ordered without having signed for the parcel on arrival (yet it was marked sending the parcel by colissimo with signature).
Similarly, a few days after my purchase, I also received an advertisement by e-mail announcing that for the purchase of a product of the brand of more than 80 €, a knife case was offered free of charge.
I find it a great pity for the consumer that I am not to be warned at the time of my initial order of this potential gift (especially as I had made an order of more than 150 €! ).
Cordially.
I received the product ordered without having signed for the parcel on arrival (yet it was marked sending the parcel by colissimo with signature).
Similarly, a few days after my purchase, I also received an advertisement by e-mail announcing that for the purchase of a product of the brand of more than 80 €, a knife case was offered free of charge.
I find it a great pity for the consumer that I am not to be warned at the time of my initial order of this potential gift (especially as I had made an order of more than 150 €! ).
Cordially.
Acheteur Vérifié
purchased on 04/02/2016
Translated review
3/5
★★★☆☆
Rather disappointed... The knife itself is beautiful. Dark horn, forged bee stainless steel bolsters. But my eye was quickly drawn to an anomaly that seems to have escaped quality control.
The tip of the blade, is either badly forged, or badly ground when sharpened. This makes it look like it's been used as a lever...(I know this isn't the case)
It's a present for my son's 18th birthday. I'm not going to return it as we live in Quebec and delivery has already cost enough.
But for my other sons, I'll look elsewhere.
The tip of the blade, is either badly forged, or badly ground when sharpened. This makes it look like it's been used as a lever...(I know this isn't the case)
It's a present for my son's 18th birthday. I'm not going to return it as we live in Quebec and delivery has already cost enough.
But for my other sons, I'll look elsewhere.
Acheteur Vérifié
purchased on 21/01/2016
Translated review
3/5
★★★☆☆
Knife presentation disappointment: Very satisfied with the speed with which the order was processed.
Very nice knife.
Very satisfied with the telephone reception and the information given
but although it had been planned to deliver the knife in a box and the possibility of having a free case with the Christmas offer, the knife was delivered in a case (basic) and for a prestige knife it was not adapted, lacking elegance.
Hence our disappointment (me the children who offered the knife to their father). Too bad.
Cordially.
Very nice knife.
Very satisfied with the telephone reception and the information given
but although it had been planned to deliver the knife in a box and the possibility of having a free case with the Christmas offer, the knife was delivered in a case (basic) and for a prestige knife it was not adapted, lacking elegance.
Hence our disappointment (me the children who offered the knife to their father). Too bad.
Cordially.
Acheteur Vérifié
purchased on 22/12/2015
Translated review
3/5
★★★☆☆
Knife Kit - Blade misaligned with handle: To correct the misalignment, the blade and spring (thickness) need to be ground
An "unguilloched spring" option would be interesting, as this part can easily be worked on with a file.
An "unguilloched spring" option would be interesting, as this part can easily be worked on with a file.
Acheteur Vérifié
purchased on 18/12/2015
Translated review
3/5
★★★☆☆
Needs improvement: Fast, compliant delivery
Aesthetically pleasing knife but unfinished details and finishes (non-symmetrical bee, scratched wooden handle).
Aesthetically pleasing knife but unfinished details and finishes (non-symmetrical bee, scratched wooden handle).
Acheteur Vérifié
purchased on 02/12/2015
Translated review
3/5
★★★☆☆
Original product, but lacks a minimum of finish, even for a DIY enthusiast. Contrary to the presentation photo, the wooden handle is not worked at all.
The packaging is not suitable for a gift. A box would have been better than a simple plastic sleeve.
The packaging is not suitable for a gift. A box would have been better than a simple plastic sleeve.
Acheteur Vérifié
purchased on 20/11/2015
Translated review
3/5
★★★☆☆
Lack of detailed instructions: the Laguiole kit I bought is very good, it just lacks detailed instructions that would have prevented me from making mistakes in the sequence of things to do and given me more information for the final adjustment.
Acheteur Vérifié
purchased on 22/09/2015
Translated review
3/5
★★★☆☆
Layole courant Olivier: Happy owner of a 100% handcrafted 10cm Laguiole !!!! The bee is welded a little crooked, but this is perhaps a guarantee of artisanal quality?
Acheteur Vérifié
purchased on 29/08/2015
Translated review
3/5
★★★☆☆
Product darker than on photo: nice site, product arrived in good condition, knife darker than on photo, gift wrapping not great, impeccable packaging to protect knife from transport, engraving on blade normal.
Acheteur Vérifié
purchased on 20/08/2015
Translated review
3/5
★★★☆☆
Knife assembly kit: Disappointing product quality, mediocre finish, won't last if used. Decorative object only. Do not recommend, disappointed. On the other hand, very good service, appreciable follow-up, serious.
Acheteur Vérifié
purchased on 15/06/2015
Translated review