9.7/10
★★★★★
based on 4020 reviews published

Latest customer reviews

5 /5
★★★★★
Very good responsiveness, excellent contact and irreproachable quality.
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Acheteur Vérifié
purchased on 13/12/2017
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5 /5
★★★★★
Fast delivery
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Acheteur Vérifié
purchased on 13/12/2017
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1 /5
★☆☆☆☆
Hello to date I have not received my order. .. I am dissatisfied with colissimo too expensive and sometimes in does not warn of their passage. I prefer relay koala or other ... This is the last time I order from you .... and this is my 3rd order.
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Acheteur Vérifié
purchased on 13/12/2017
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Answer from Coutellerie de Laguiole Honoré Durand
Hello Mr REMY, Thank you for your rating and for your message of dissatisfaction; recriminations directed more towards the Postal service than towards us. We take good note of it, but it's a shame to blame us for the poor quality of the Post Office's service. For our part, you ordered on 13/12 at 10H44, the parcel left the next day Thursday 14/12; I think that our service in relation to your order was exemplary. I've just seen that the parcel will be delivered to you today. Finally, please note that we also offer Chronopost on our website, but also that we are in the countryside and that Koala-like services are non-existent for the collection of our parcels. I wish you good reception and a happy holiday season.
5 /5
★★★★★
Very satisfied
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Acheteur Vérifié
purchased on 13/12/2017
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5 /5
★★★★★
Accessible, well-made . ease of ordering and speed of delivery.
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Acheteur Vérifié
purchased on 09/12/2017
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5 /5
★★★★★
Very good
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Acheteur Vérifié
purchased on 12/12/2017
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5 /5
★★★★★
Good service, wonderful knife
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Verifizierter Käufer
purchased on 08/12/2017
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5 /5
★★★★★
Well-designed site
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Acheteur Vérifié
purchased on 10/12/2017
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5 /5
★★★★★
Delivery on time, product well packaged!
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Acheteur Vérifié
purchased on 10/12/2017
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4 /5
★★★★☆
I was very satisfied. The item corresponds exactly to the description and was delivered quickly. For German customers, however, there is the difficulty that not all texts and communication are translated into German. This could be improved.
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Verifizierter Käufer
purchased on 06/12/2017
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Answer from Coutellerie de Laguiole Honoré Durand
Dear Ms. Krettenauer, Thank you very much for your opinion, which we greatly appreciated. The problem of French language announcements has been highlighted and we will resolve it as soon as possible. Happy New Year 2018 Honoré Durand
5 /5
★★★★★
Great product. The original! Shipping to Germany was super fast.
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Verifizierter Käufer
purchased on 01/12/2017
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5 /5
★★★★★
Very good
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Acheteur Vérifié
purchased on 08/12/2017
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5 /5
★★★★★
Everything impec.and in the event of a warranty claim, always impec. This has become rare, very rare. R. Bovens
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Acheteur Vérifié
purchased on 07/12/2017
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5 /5
★★★★★
Very beautiful products, quality, class what...
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Acheteur Vérifié
purchased on 05/12/2017
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5 /5
★★★★★
A simple, easy-to-use site
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Acheteur Vérifié
purchased on 08/12/2017
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5 /5
★★★★★
Very serious site, you can order with confidence.
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Acheteur Vérifié
purchased on 03/12/2017
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4 /5
★★★★☆
Well
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Acheteur Vérifié
purchased on 04/12/2017
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4 /5
★★★★☆
Very good site
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Acheteur Vérifié
purchased on 06/12/2017
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5 /5
★★★★★
Clear, well-documented, enjoyable.
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Acheteur Vérifié
purchased on 06/12/2017
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5 /5
★★★★★
Very good quality Super fast Packaging see "too neat" for a case Bravo
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Acheteur Vérifié
purchased on 08/12/2017
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5 /5
★★★★★
I had a little trouble placing my order, but someone helped me very well over the phone.
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Acheteur Vérifié
purchased on 30/11/2017
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5 /5
★★★★★
As usual...everything perfect
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Acheteur Vérifié
purchased on 06/12/2017
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5 /5
★★★★★
Very satisfied and pleased with the speed... We are indeed happy with the house... We already have some Laguioles from them. Thanks to them for their professionalism and reliability.
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Acheteur Vérifié
purchased on 04/12/2017
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3 /5
★★★☆☆
My only problem was the delivery email was in French , and as we live in Australia and unable to speak or read French this caused a problem
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Verified Purchaser
purchased on 30/11/2017
Answer from Coutellerie de Laguiole Honoré Durand
Dear Mrs Philip,
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
5 /5
★★★★★
Just beautiful. I highly recommend it. Very beautiful work and splendid knife.
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Acheteur Vérifié
purchased on 04/12/2017
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4 /5
★★★★☆
The site is clearly structured and easy to navigate.
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Verifizierter Käufer
purchased on 23/11/2017
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5 /5
★★★★★
Very well realized site
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Acheteur Vérifié
purchased on 04/12/2017
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5 /5
★★★★★
Very fast delivery, parcel conforms and is very well packaged. I was kept informed of the progress of my order every step of the way.
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Acheteur Vérifié
purchased on 03/12/2017
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5 /5
★★★★★
Easy to find what you are looking for. Good range of products.
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Verified Purchaser
purchased on 26/11/2017
Answer from Coutellerie de Laguiole Honoré Durand
Dears Mrs Melvin,
thanks a lot for your opinion wich made us happy !
We wish you a wonderfull happy new year.
Honoré Durand
5 /5
★★★★★
Better than before. We still need to work on the translation.
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Verifizierter Käufer
purchased on 23/11/2017
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