/10
★★★★★
based on 6928 reviews published
★★★★★
based on 6928 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I put a small note on the merchandise because the wrong items were ordered. (Ordered 2X50 trays of 250ml, I received 50 trays of 500cc). Well, it doesn't affect the price, so I'll leave it, but it's not what I wanted... I'm reluctant to repeat the experience to get what I really wanted in the first place...
Laetitia V.
purchased on 01/03/2018
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Answer from CSJ emballages
Hello, I'm coming back to you following your problem. We apologize for the inconvenience and to compensate you I'll send you a discount code to your email address. Hoping to work together again. Yours faithfully
2
/5
★★☆☆☆
Very disappointed by TNT expedition which for an order placed on Wednesday 07.02.arrived on 13.02 for a delivery in 48 h I find that it is very long especially that I needed this order absolutely for 09.02 I found myself in a galley not possible if it was not to ensure this service it was not necessary to make me pay a supplement to be delivered faster .I would be what to do next time .thank you to CSJ packaging for their products and their responsiveness.
3
/5
★★★☆☆
I haven't had any contact with customer service but on my last order they completely ignored my request. Delivery is expensive but fast.
Laurane B.
purchased on 26/01/2018
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2
/5
★★☆☆☆
The photo does not correspond at all to the product received. However, the information in the description is correct. This still misleads the buyer and that's a shame. I wrote to customer service to let them know about my problem and never got a reply, which is a shame.
Laurane B.
purchased on 12/12/2017
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Answer from CSJ emballages
Hello, I am following up on your problem. We are taking this inconvenience into account and will do everything necessary to rectify it within the next few days. Best regards,
3
/5
★★★☆☆
This last order is fine.
Fatma B.
purchased on 25/12/2017
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3
/5
★★★☆☆
Well satisfied.
Nicole B.
purchased on 20/11/2017
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3
/5
★★★☆☆
TNT delivery to be reviewed.
Loïc F.
purchased on 02/11/2017
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3
/5
★★★☆☆
I'm 70 years old and I'm past the age of annoying people who work! BUT TO BE TAKEN FOR A FOOL, NO! As I said on the phone, I AFFIRM and CERTIFY that the TNT delivery man didn't come! I was expecting 2 deliveries from AMAZONE . THEY PASSED ONE AT 9.10 A.M., THE OTHER AT 9.25 A.M.! WHY DID I NOT OPEN UP TO YOUR DELIVERY MAN? I'll give you the financial difference between home delivery and point relais! Best regards.
Daniel R.
purchased on 19/10/2017
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3
/5
★★★☆☆
Perfect The only problem is that shipping costs are a bit high for private customers.
Aurelie B.
purchased on 08/10/2017
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3
/5
★★★☆☆
Hello Delivery cancelled ... then confirmed. Fortunately I didn't have time to reschedule. The order was delivered without any problem and the after-sales service gave me all the information I should have asked for ... before ordering. Thank you I. de Condé.
Isabelle D.
purchased on 05/10/2017
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3
/5
★★★☆☆
Perfect delivery time.
Aissatou B.
purchased on 05/07/2017
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2
/5
★★☆☆☆
Fast delivery, but the parcel was dropped off at a "point relais" (whose opening hours do not suit my business at all) instead of the planned delivery address, without a delivery note. Goods as described. Customer service contacted by e-mail to get an estimate of the delivery date, no answer .
Régis P.
purchased on 18/05/2017
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Answer from CSJ emballages
Hello MR PERROT We are sorry for the inconvenience. Following the problem of delivery (schedules do not correspond to your activity) We put in places a delivery on RDV (DPD predict) from the beginning of July. Concerning our customer service, you have a phone number which is the 06 83 11 73 31 which can answer your questions from Monday to Friday from 8am to 5pm Cordially