/10
★★★★★
based on 6928 reviews published
★★★★★
based on 6928 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Fast service, no transport...
Kirk P.
purchased on 31/01/2025
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1
/5
★☆☆☆☆
Article arriving glued it's hand towel so obliged to dechiré it
Alain R.
purchased on 31/01/2025
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1
/5
★☆☆☆☆
Perfect parcel and packaging concerning the product very disappointed with a DDM of not even 2 months
Virginie P.
purchased on 01/02/2025
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1
/5
★☆☆☆☆
Fine
Michel D.
purchased on 12/01/2025
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1
/5
★☆☆☆☆
I still haven't received my order for more than 2 weeks...
Steve F.
purchased on 27/12/2024
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1
/5
★☆☆☆☆
Ordered on 16/12 (for Christmas), received on 02/01 ... too bad and some products damaged. Disappointed
Christophe N.
purchased on 14/12/2024
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1
/5
★☆☆☆☆
1 package was defective and unsealed on 3 sides
Marcel C.
purchased on 06/12/2024
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1
/5
★☆☆☆☆
I have not received the product
Martinez Garrido F.
purchased on 02/12/2024
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1
/5
★☆☆☆☆
Very fragile glass, many already broken in packaging
Magnin D.
purchased on 30/10/2024
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1
/5
★☆☆☆☆
No response from customer service to my message.
Abdelmadjid L.
purchased on 20/04/2024
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1
/5
★☆☆☆☆
This is not the product I had bought and I think the site is m as l done.
Yann C.
purchased on 10/04/2024
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1
/5
★☆☆☆☆
I haven't received anything, I'm still waiting.
Arnaud N.
purchased on 16/12/2023
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1
/5
★☆☆☆☆
I haven't received the delivery and I need it on Tuesday for my retirement party...am I in a panic or has it been delivered?
Nathalie D.
purchased on 05/10/2023
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1
/5
★☆☆☆☆
Order still not received I wish to be refunded.
Kathleen M.
purchased on 29/08/2023
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Answer from CSJ emballages
Hello, Could you please get back to us so that we can sort this out over the phone?
1
/5
★☆☆☆☆
I still haven't received my order, but I have been deducted from my bank account. It's unacceptable, there's a problem with the relay point I don't have an address for collecting the parcel, and it turns out that it's not the one I chose when I bought on your site. I'd like this to be sorted out as soon as possible, or else get my money back.
Margaux L.
purchased on 30/05/2023
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1
/5
★☆☆☆☆
A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!
Amar T.
purchased on 12/12/2022
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1
/5
★☆☆☆☆
I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.
Valerie T.
purchased on 12/11/2022
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1
/5
★☆☆☆☆
I haven't received anything, so good.
Billel B.
purchased on 20/10/2022
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1
/5
★☆☆☆☆
Damaged.
Georges T.
purchased on 21/09/2022
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1
/5
★☆☆☆☆
0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.
Jihan I.
purchased on 06/07/2022
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1
/5
★☆☆☆☆
Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?
Michèle K.
purchased on 12/04/2022
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1
/5
★☆☆☆☆
Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!
Eric I.
purchased on 12/03/2022
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1
/5
★☆☆☆☆
No cap as shown in the photo.
Habib J.
purchased on 09/03/2022
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1
/5
★☆☆☆☆
Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.
Marie-claude A.
purchased on 14/01/2022
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Answer from CSJ emballages
Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.
1
/5
★☆☆☆☆
Hello, I still haven't received my order of January 12, please check with the delivery service.
Franck R.
purchased on 12/01/2022
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1
/5
★☆☆☆☆
Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.
Vanessa B.
purchased on 22/12/2021
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1
/5
★☆☆☆☆
1/5.
Sonia T.
purchased on 10/12/2021
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Answer from CSJ emballages
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
1
/5
★☆☆☆☆
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
Alain M.
purchased on 07/12/2021
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Answer from CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
1
/5
★☆☆☆☆
I haven't received anything.
Jean P.
purchased on 29/11/2021
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Answer from CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
1
/5
★☆☆☆☆
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
Amandine B.
purchased on 06/10/2021
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Answer from CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,