/10
★★★★★
based on 6616 published reviews
★★★★★
based on 6616 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
No response from customer service to my message.
Abdelmadjid L.
purchased on 20/04/2024
Translated review
1/5
★☆☆☆☆
This is not the product I had bought and I think the site is m as l done.
Yann C.
purchased on 10/04/2024
Translated review
1/5
★☆☆☆☆
I haven't received anything, I'm still waiting.
Arnaud N.
purchased on 16/12/2023
Translated review
1/5
★☆☆☆☆
I haven't received the delivery and I need it on Tuesday for my retirement party...am I in a panic or has it been delivered?
Nathalie D.
purchased on 05/10/2023
Translated review
1/5
★☆☆☆☆
Order still not received I wish to be refunded.
Kathleen M.
purchased on 29/08/2023
Translated review
Answer from
CSJ emballages
Hello, Could you please get back to us so that we can sort this out over the phone?
1/5
★☆☆☆☆
I still haven't received my order, but I have been deducted from my bank account. It's unacceptable, there's a problem with the relay point I don't have an address for collecting the parcel, and it turns out that it's not the one I chose when I bought on your site. I'd like this to be sorted out as soon as possible, or else get my money back.
Margaux L.
purchased on 30/05/2023
Translated review
1/5
★☆☆☆☆
A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!
Amar T.
purchased on 12/12/2022
Translated review
1/5
★☆☆☆☆
I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.
Valerie T.
purchased on 12/11/2022
Translated review
1/5
★☆☆☆☆
I haven't received anything, so good.
Billel B.
purchased on 20/10/2022
Translated review
1/5
★☆☆☆☆
Damaged.
Georges T.
purchased on 21/09/2022
Translated review
1/5
★☆☆☆☆
0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.
Jihan I.
purchased on 06/07/2022
Translated review
1/5
★☆☆☆☆
Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?
Michèle K.
purchased on 12/04/2022
Translated review
1/5
★☆☆☆☆
Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!
Eric I.
purchased on 12/03/2022
Translated review
1/5
★☆☆☆☆
No cap as shown in the photo.
Habib J.
purchased on 09/03/2022
Translated review
1/5
★☆☆☆☆
Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.
Marie-claude A.
purchased on 14/01/2022
Translated review
Answer from
CSJ emballages
Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.
1/5
★☆☆☆☆
Hello, I still haven't received my order of January 12, please check with the delivery service.
Franck R.
purchased on 12/01/2022
Translated review
1/5
★☆☆☆☆
Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.
Vanessa B.
purchased on 22/12/2021
Translated review
1/5
★☆☆☆☆
1/5.
Sonia T.
purchased on 10/12/2021
Translated review
Answer from
CSJ emballages
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
1/5
★☆☆☆☆
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
Alain M.
purchased on 07/12/2021
Translated review
Answer from
CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
1/5
★☆☆☆☆
I haven't received anything.
Jean P.
purchased on 29/11/2021
Translated review
Answer from
CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
1/5
★☆☆☆☆
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
Amandine B.
purchased on 06/10/2021
Translated review
Answer from
CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,
1/5
★☆☆☆☆
I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.
Marie B.
purchased on 18/08/2021
Translated review
Answer from
CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,
1/5
★☆☆☆☆
The goods were never delivered.
Suzanne B.
purchased on 05/07/2021
Translated review
1/5
★☆☆☆☆
I received my verrines broken and the delivery charge is too high.
Najate Y.
purchased on 20/06/2021
Translated review
Answer from
CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,
1/5
★☆☆☆☆
Very dissatisfied with the delivery that I'm still waiting for. My parcel has been wandering around for 15 days, constantly asking for more information, even though it has to be delivered to a pick-up point imposed by the site. Will I ever get my parcel?
Sylvie B.
purchased on 16/05/2021
Translated review
1/5
★☆☆☆☆
Good site for disposable dishes. Shipping costs far too high for deadlines not met and customer service completely non-existent. Too bad...
Sarah S.
purchased on 08/05/2021
Translated review
1/5
★☆☆☆☆
2 .
Samia B.
purchased on 06/05/2021
Translated review
1/5
★☆☆☆☆
Order never delivered for several days, even though it says 48/72h in black and white.
Ghjuvan B.
purchased on 09/05/2021
Translated review
1/5
★☆☆☆☆
I still haven't received my delivery.
Carine B.
purchased on 05/01/2021
Translated review
Answer from
CSJ emballages
Hello, Your parcel has arrived in Belgium and will be delivered tomorrow. Have a nice day,
1/5
★☆☆☆☆
No after-sales service. Call at least 7/8 times, no one answers... not even the possibility of leaving a message. Send an email ... same nobody answers. Delivery times not respected as indicated on the site delivery in 48/72 h: delivery 10 days later ... Poor quality alus trays ... To flee not at all professional ... Very disappointed with our order and the behaviour of this company...
Aurelien V.
purchased on 15/12/2020
Translated review
Answer from
CSJ emballages
Hello, We apologize for not having answered your calls, know that the company was closed for these holidays, after an email was sent for a break on a product and delivery pallets are longer (5 days as indicated on the site) If the products do not suit you you can return them to us Good day Sincerely,