9.4/10
★★★★★
based on 6617 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Parcel delivered to a different relay point from the one I had selected, more than 40km from my home. Impossible to get there. Customer service does not answer the phone. Contacted the organization in charge of delivery to find a solution despite the current economic situation. Still waiting for my parcel.
Sandra G.
Sandra G.
purchased on 30/10/2020 
Translated review
1/5
★☆☆☆☆
Package not received to date. Deliveries postponed "exceptionally" by the Post Office, dropped off at a relay point. Clearly return of goods because our weekly closure was well specified.
Hervé L.
Hervé L.
purchased on 22/09/2020 
Translated review
1/5
★☆☆☆☆
Still waiting for delivery !!!
Sebastien D.
Sebastien D.
purchased on 26/07/2020 
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1/5
★☆☆☆☆
Still nothing received?? .
Jean R.
Jean R.
purchased on 21/07/2020 
Translated review
1/5
★☆☆☆☆
I still haven't received my order!
Chantal L.
Chantal L.
purchased on 19/07/2020 
Translated review
1/5
★☆☆☆☆
Still not received.
Jean M.
Jean M.
purchased on 03/07/2020 
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1/5
★☆☆☆☆
I still haven't received my order placed on June 1st. This is terrible. However, the payment was cashed the same day.
Sandra D.
Sandra D.
purchased on 01/06/2020 
Translated review
1/5
★☆☆☆☆
When I receive !!! .
Jean C.
Jean C.
purchased on 31/05/2020 
Translated review
1/5
★☆☆☆☆
Order of May 22 still not received!
0.Reviewer icon
0.
purchased on 22/05/2020 
Translated review
1/5
★☆☆☆☆
Hello, following my order of May 11, I still have not received anything, thank you.
David S.
David S.
purchased on 11/05/2020 
Translated review
1/5
★☆☆☆☆
Today is May 31st. My order, dated May 22, has still not arrived. My account has been debited. I had to buy the same thing elsewhere.
Dan D.
Dan D.
purchased on 22/05/2020 
Translated review
1/5
★☆☆☆☆
I still haven't received my order! Postage is more expensive than usual and delivery is really slow!
Gilles B.
Gilles B.
purchased on 19/05/2020 
Translated review
1/5
★☆☆☆☆
Very disappointed because the zipper puller was broken.
Maureen K.
Maureen K.
purchased on 08/05/2020 
Translated review
1/5
★☆☆☆☆
Still haven't received my order.
Scheherazade B.
Scheherazade B.
purchased on 02/05/2020 
Translated review
1/5
★☆☆☆☆
Awaiting delivery.
Richard C.
Richard C.
purchased on 27/04/2020 
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1/5
★☆☆☆☆
Order received and I am really dissatisfied 😡😡 Several loose boxes instead of receiving a pallet as expected. Wrong reference received. Missing reference. Complaint mail sent the same day, still unanswered to this day, not very nice especially in the current crisis situation.
Mickael D.
Mickael D.
purchased on 21/04/2020 
Translated review
Answer from CSJ emballages
Hello, Thank you for taking the time to write to us. We will contact the carrier and send you the missing merchandise,
1/5
★☆☆☆☆
Not received.
Émilie.Reviewer icon
Émilie.
purchased on 25/03/2020 
Translated review
1/5
★☆☆☆☆
Hello. I don't see how I can appreciate the quality of the service when I don't receive my order. The Colissimo company claims to have delivered to me when in fact I have received absolutely nothing. Just when I thought I'd have a better delivery with the "signature request" option, I realize that it doesn't prevent theft.
Axel B.
Axel B.
purchased on 24/03/2020 
Translated review
1/5
★☆☆☆☆
Package not received.
Geneviève F.
Geneviève F.
purchased on 25/03/2020 
Translated review
1/5
★☆☆☆☆
I never received the order Please proceed with the refund.
Émilie C.
Émilie C.
purchased on 25/03/2020 
Translated review
1/5
★☆☆☆☆
Difficult to rate as I did not receive my order.
Marie-michele R.
Marie-michele R.
purchased on 24/03/2020 
Translated review
1/5
★☆☆☆☆
Still nothing after 10 days.
Francine M.
Francine M.
purchased on 24/03/2020 
Translated review
1/5
★☆☆☆☆
I did not receive macommande.
Catherine C.
Catherine C.
purchased on 24/03/2020 
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1/5
★☆☆☆☆
Order on 21/03/2020 on 31/03/2020 still no parcel ??
Claude M.
Claude M.
purchased on 21/03/2020 
Translated review
1/5
★☆☆☆☆
Hello, I still haven't received my order, so I can't give my opinion. Maybe it's normal or not, I don't know.
Jean M.
Jean M.
purchased on 24/03/2020 
Translated review
1/5
★☆☆☆☆
We are really sorry but we did not receive our order, colissimo sent us an email on Friday, telling us that our parcel was no longer on its way. We paid 21.06€ for nothing.
Christiane F.
Christiane F.
purchased on 23/03/2020 
Translated review
1/5
★☆☆☆☆
Still undelivered.
Jean C.
Jean C.
purchased on 16/03/2020 
Translated review
1/5
★☆☆☆☆
The parcel was to be delivered to ESPACE SERVICES NUMERIQUES place du 8 mai brignoles 83170 and not to the station avia relai easier for dpd who does not have to enter the city but for me who am handicapped I need a third person who can not go pick it up at the station so I refuse the parcel.
Jean C.
Jean C.
purchased on 25/01/2020 
Translated review
Answer from CSJ emballages
Hello, We are going to contact the transport company following this problem and we will come back to you. We will refund your parcel,
1/5
★☆☆☆☆
Order placed on January 12 Delivery not received to date!!!
Raphaël C.
Raphaël C.
purchased on 12/01/2020 
Translated review
Answer from CSJ emballages
Hello, Unfortunately we have had a problem with your parcel. We are sending it back to you today,
1/5
★☆☆☆☆
Material not delivered !!!
Patrick H.
Patrick H.
purchased on 07/01/2020 
Translated review
Answer from CSJ emballages
Hello, We'll take care of it right away. We apologize for the inconvenience,