/10
★★★★★
based on 6928 reviews published
★★★★★
based on 6928 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.
Marie B.
purchased on 18/08/2021
Translated review
Answer from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,
1
/5
★☆☆☆☆
The goods were never delivered.
Suzanne B.
purchased on 05/07/2021
Translated review
1
/5
★☆☆☆☆
I received my verrines broken and the delivery charge is too high.
Najate Y.
purchased on 20/06/2021
Translated review
Answer from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,
1
/5
★☆☆☆☆
Very dissatisfied with the delivery that I'm still waiting for. My parcel has been wandering around for 15 days, constantly asking for more information, even though it has to be delivered to a pick-up point imposed by the site. Will I ever get my parcel?
Sylvie B.
purchased on 16/05/2021
Translated review
1
/5
★☆☆☆☆
Good site for disposable dishes. Shipping costs far too high for deadlines not met and customer service completely non-existent. Too bad...
Sarah S.
purchased on 08/05/2021
Translated review
1
/5
★☆☆☆☆
2 .
Samia B.
purchased on 06/05/2021
Translated review
1
/5
★☆☆☆☆
Order never delivered for several days, even though it says 48/72h in black and white.
Ghjuvan B.
purchased on 09/05/2021
Translated review
1
/5
★☆☆☆☆
5.
Alain L.
purchased on 23/02/2021
Translated review
1
/5
★☆☆☆☆
I still haven't received my delivery.
Carine B.
purchased on 05/01/2021
Translated review
Answer from CSJ emballages
Hello, Your parcel has arrived in Belgium and will be delivered tomorrow. Have a nice day,
1
/5
★☆☆☆☆
No after-sales service. Call at least 7/8 times, no one answers... not even the possibility of leaving a message. Send an email ... same nobody answers. Delivery times not respected as indicated on the site delivery in 48/72 h: delivery 10 days later ... Poor quality alus trays ... To flee not at all professional ... Very disappointed with our order and the behaviour of this company...
Aurelien V.
purchased on 15/12/2020
Translated review
Answer from CSJ emballages
Hello, We apologize for not having answered your calls, know that the company was closed for these holidays, after an email was sent for a break on a product and delivery pallets are longer (5 days as indicated on the site) If the products do not suit you you can return them to us Good day Sincerely,
1
/5
★☆☆☆☆
Parcel delivered to a different relay point from the one I had selected, more than 40km from my home. Impossible to get there. Customer service does not answer the phone. Contacted the organization in charge of delivery to find a solution despite the current economic situation. Still waiting for my parcel.
Sandra G.
purchased on 30/10/2020
Translated review
1
/5
★☆☆☆☆
Package not received to date. Deliveries postponed "exceptionally" by the Post Office, dropped off at a relay point. Clearly return of goods because our weekly closure was well specified.
Hervé L.
purchased on 22/09/2020
Translated review
1
/5
★☆☆☆☆
Still waiting for delivery !!!
Sebastien D.
purchased on 26/07/2020
Translated review
1
/5
★☆☆☆☆
Still nothing received?? .
Jean R.
purchased on 21/07/2020
Translated review
1
/5
★☆☆☆☆
I still haven't received my order!
Chantal L.
purchased on 19/07/2020
Translated review
1
/5
★☆☆☆☆
Still not received.
Jean M.
purchased on 03/07/2020
Translated review
1
/5
★☆☆☆☆
I still haven't received my order placed on June 1st. This is terrible. However, the payment was cashed the same day.
Sandra D.
purchased on 01/06/2020
Translated review
1
/5
★☆☆☆☆
When I receive !!! .
Jean C.
purchased on 31/05/2020
Translated review
1
/5
★☆☆☆☆
Order of May 22 still not received!
0.
purchased on 22/05/2020
Translated review
1
/5
★☆☆☆☆
Hello, following my order of May 11, I still have not received anything, thank you.
David S.
purchased on 11/05/2020
Translated review
1
/5
★☆☆☆☆
Today is May 31st. My order, dated May 22, has still not arrived. My account has been debited. I had to buy the same thing elsewhere.
Dan D.
purchased on 22/05/2020
Translated review
1
/5
★☆☆☆☆
I still haven't received my order! Postage is more expensive than usual and delivery is really slow!
Gilles B.
purchased on 19/05/2020
Translated review
1
/5
★☆☆☆☆
Very disappointed because the zipper puller was broken.
Maureen K.
purchased on 08/05/2020
Translated review
1
/5
★☆☆☆☆
Still haven't received my order.
Scheherazade B.
purchased on 02/05/2020
Translated review
1
/5
★☆☆☆☆
Awaiting delivery.
Richard C.
purchased on 27/04/2020
Translated review
1
/5
★☆☆☆☆
Order received and I am really dissatisfied 😡😡 Several loose boxes instead of receiving a pallet as expected. Wrong reference received. Missing reference. Complaint mail sent the same day, still unanswered to this day, not very nice especially in the current crisis situation.
Mickael D.
purchased on 21/04/2020
Translated review
Answer from CSJ emballages
Hello, Thank you for taking the time to write to us. We will contact the carrier and send you the missing merchandise,
1
/5
★☆☆☆☆
Not received.
Émilie.
purchased on 25/03/2020
Translated review
1
/5
★☆☆☆☆
Hello. I don't see how I can appreciate the quality of the service when I don't receive my order. The Colissimo company claims to have delivered to me when in fact I have received absolutely nothing. Just when I thought I'd have a better delivery with the "signature request" option, I realize that it doesn't prevent theft.
Axel B.
purchased on 24/03/2020
Translated review
1
/5
★☆☆☆☆
Package not received.
Geneviève F.
purchased on 25/03/2020
Translated review
1
/5
★☆☆☆☆
I never received the order Please proceed with the refund.
Émilie C.
purchased on 25/03/2020
Translated review