/10
★★★★★
based on 6928 reviews published
★★★★★
based on 6928 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Vacuum bag.
Michel R.
purchased on 14/01/2024
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3
/5
★★★☆☆
Hi, I paid for delivery to my house and I'm looking for it at the relay point above. Thank you for seeing this problem.
Sylvie W.
purchased on 18/12/2023
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3
/5
★★★☆☆
Impossible to get the invoice online. We had to phone to have it sent by e-mail, which was done.
Bernadette P.
purchased on 14/12/2023
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3
/5
★★★☆☆
Considering the price of the delivery, I find it too long, the delivery time not respected.
Stephane M.
purchased on 10/12/2023
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3
/5
★★★☆☆
Goods ok, but the carrier MTA is very disappointing !!! For the delivery :No follow up on the website, no message, no mail, just a call when the delivery day is not scheduled: I'll be there in 10 minutes. When it's Impossible for the reception. The driver promised to deliver the next day, but NOTHING! Very badly organized, very disappointed! This will prevent me from placing new orders, too bad.
Tong W.
purchased on 11/12/2023
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3
/5
★★★☆☆
I still haven't received any email or sms informing me that my parcel has arrived at the delivery address.
Stéphanie B.
purchased on 01/12/2023
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3
/5
★★★☆☆
This time I found that the lids were larger than the trays and it was difficult to close them.
Soda N.
purchased on 30/11/2023
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3
/5
★★★☆☆
I sent an email concerning the possibility of exchanging verrines because their capacity was much too small... still no reply... thank you.
Cansu D.
purchased on 17/11/2023
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3
/5
★★★☆☆
Problem when registering my order; Transfer not taken into account immediately. Product conforms to order. Deadline kept following order registration. Delivered to a different location than requested. 10 km outward journey and 10 km return journey Your DPD driver is not at his first demonstration of his incapacity. Change your delivery service - it's better for you and your customers.
Thierry-pierre C.
purchased on 23/10/2023
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3
/5
★★★☆☆
Bjr The welding of the bags are not well done. They do not hold by lack of glue I think!
Sarah C.
purchased on 02/11/2023
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3
/5
★★★☆☆
Well cert1in product but chicken bag really to shit Plastic tray expensive Product maintenance the promo it was otherwise too expensive too And not had my invoice so must ask them again in pdf to have my vat.
Alexis K.
purchased on 02/11/2023
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2
/5
★★☆☆☆
I am not at all satisfied with the delivery, I had asked to be delivered in a point quick relais but either more place or coli too big one put it to me in the post office by asking me to come to seek it, not of luck one did not find it and one said to me that it had to be in another point post, again pâs de bol, a lady took but coordinates and at the end of 2 day, bingo it was in the 1st place what is used to pay a delivery NOT CONTENT s
Gilles G.
purchased on 29/10/2023
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2
/5
★★☆☆☆
Defective parcel, a series of broken verrines. Complicated teop complaint procedure. Organization for a wedding, no time to acknowledge receipt... Disappointed.
Naima B.
purchased on 14/10/2023
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3
/5
★★★☆☆
It's a shame shipping costs are so high.
Didier L.
purchased on 12/10/2023
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3
/5
★★★☆☆
No home delivery otherwise very good.
Lova G.
purchased on 04/10/2023
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2
/5
★★☆☆☆
Hello , The payment by bank transfer service is a disaster, it took more than a week to receive my order and even then I called customer service.
Gilles C.
purchased on 26/09/2023
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3
/5
★★★☆☆
3,8.
Michael B.
purchased on 25/09/2023
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3
/5
★★★☆☆
So far I am satisfied with the products and the delivery service.
E'loh T.
purchased on 02/10/2023
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3
/5
★★★☆☆
The glass looks thicker and prettier in photos than in real life.
Corinne M.
purchased on 20/09/2023
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3
/5
★★★☆☆
I think it would be a good idea to consider a more efficient delivery company. More than 13€ for a delivery five days after the order date when some do it for free in less than 24h should make you think. Nevertheless, nothing to say about the products ordered.
Jean-pierre M.
purchased on 21/09/2023
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3
/5
★★★☆☆
I ordered FL30z film roll and received FL30.
François D.
purchased on 20/09/2023
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3
/5
★★★☆☆
Very disappointed by the delivery the instructions are not respected you have noon in a bakery (busy hours) in the middle of the store a large pallet and customers who can no longer access the drinks Now you manage! Not my problem.
Christelle L.
purchased on 18/09/2023
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2
/5
★★☆☆☆
Very unpleasant and lying deliveryman who says he has come to deliver but doesn't know how to stop, especially for professional items!
Marlon H.
purchased on 26/08/2023
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3
/5
★★★☆☆
The bags of chicken did not match the bags you show on your website. Different graphics and different outfit... I'm disappointed! Sincerely.
Nathalie C.
purchased on 21/08/2023
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2
/5
★★☆☆☆
Hello, normally delivery takes 4 to 5 days and the last delivery I waited 10 to 15 days before receiving it, it would be nice to be warned beforehand to be able to return it because I found myself without anything for 1 week.
Fabrice M.
purchased on 25/07/2023
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Answer from CSJ emballages
I'm sorry for the inconvenience. But when you placed your order on July 25 at 19:03, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 am will be dispatched on Monday 07/08/2023 Cordially,".
2
/5
★★☆☆☆
Expensive and unjustified delivery times. No need to be in a hurry.
Stephanie P.
purchased on 31/07/2023
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Answer from CSJ emballages
I'm sorry for the inconvenience. But when you placed your order on July 31, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 a.m. will be dispatched on Monday 07/08/2023 Cordially,".
3
/5
★★★☆☆
I have already sent you an e-mail describing my observations. I look forward to hearing from you. Yours sincerely Daniel BAUMANN.
Daniel B.
purchased on 24/07/2023
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3
/5
★★★☆☆
I put 1 star for customer service, because I can't put 0!!! Non-existent customer service. No response to my emails, no refund for my previous order which was received by CSJ, despite my emails: This is called theft!!! Otherwise, compliant products, fast delivery.
Élodie D.
purchased on 20/07/2023
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3
/5
★★★☆☆
Exorbitant transport costs, making the order uneconomical.
Bernard D.
purchased on 30/06/2023
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3
/5
★★★☆☆
Delivery instructions are not taken into account.
Alain M.
purchased on 22/06/2023
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