/10
★★★★★
based on 6928 reviews published
★★★★★
based on 6928 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Difficult to rate as I did not receive my order.
Marie-michele R.
purchased on 24/03/2020
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1
/5
★☆☆☆☆
Still nothing after 10 days.
Francine M.
purchased on 24/03/2020
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1
/5
★☆☆☆☆
I did not receive macommande.
Catherine C.
purchased on 24/03/2020
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1
/5
★☆☆☆☆
Order on 21/03/2020 on 31/03/2020 still no parcel ??
Claude M.
purchased on 21/03/2020
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1
/5
★☆☆☆☆
Hello, I still haven't received my order, so I can't give my opinion. Maybe it's normal or not, I don't know.
Jean M.
purchased on 24/03/2020
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1
/5
★☆☆☆☆
We are really sorry but we did not receive our order, colissimo sent us an email on Friday, telling us that our parcel was no longer on its way. We paid 21.06€ for nothing.
Christiane F.
purchased on 23/03/2020
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1
/5
★☆☆☆☆
Still undelivered.
Jean C.
purchased on 16/03/2020
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1
/5
★☆☆☆☆
The parcel was to be delivered to ESPACE SERVICES NUMERIQUES place du 8 mai brignoles 83170 and not to the station avia relai easier for dpd who does not have to enter the city but for me who am handicapped I need a third person who can not go pick it up at the station so I refuse the parcel.
Jean C.
purchased on 25/01/2020
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Answer from CSJ emballages
Hello, We are going to contact the transport company following this problem and we will come back to you. We will refund your parcel,
1
/5
★☆☆☆☆
Order placed on January 12 Delivery not received to date!!!
Raphaël C.
purchased on 12/01/2020
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Answer from CSJ emballages
Hello, Unfortunately we have had a problem with your parcel. We are sending it back to you today,
1
/5
★☆☆☆☆
Material not delivered !!!
Patrick H.
purchased on 07/01/2020
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Answer from CSJ emballages
Hello, We'll take care of it right away. We apologize for the inconvenience,
1
/5
★☆☆☆☆
I can't give an opinion, I still haven't received anything, even though you're asking me to give an opinion. Could I have some information about my order?
Theo Z.
purchased on 27/12/2019
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Answer from CSJ emballages
Hello, Your parcel is available at the relay point since December 31st,
1
/5
★☆☆☆☆
I did not receive my package and impossible to reach dos My package is blocked for 1 week ... .
Marie F.
purchased on 14/12/2019
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Answer from CSJ emballages
Hello, there is a problem with your parcel because you ask to be delivered at a relay point, then you note in the additional information to leave the parcel with the guard, so the DPD transport company asks you where to deliver the parcel. Have a nice day,
1
/5
★☆☆☆☆
Parcel arrived without my order . preparation error . to date I do not have my order . do not respond to opening hours, or messages from their facebook page . yet used to order from CSJ and there were no worries until now .
Celine S.
purchased on 13/09/2019
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Answer from CSJ emballages
Hello, We called you on 20/09 to apologize for this problem and we sent you back a parcel the same day,
1
/5
★☆☆☆☆
Hello. My order was placed on Wednesday 11 09 19, at 10h43. I can't tell you anything about your product at the moment. The parcel arrived yesterday the 17th at the relay point. A message from DPD (your carrier) informed me that the parcel was available. But the manager looked by my name, by my first name, he went to see in the mailbox but nothing. so we make fun of the world. The carrier is totally unreliable. I'm very, very unhappy. I'll be picking up the item shortly. Thank you.
Gilbert S.
purchased on 11/09/2019
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1
/5
★☆☆☆☆
The delivery was not made. However, I spoke to the carrier on the phone, who did not leave the package where it was supposed to be. Furthermore, I was not informed that the delivery had not been made. I therefore collected my parcel from the DPD depot. The trays are too small. Customer service was impossible to reach on the phone and they didn't reply to my email.
Caroline C.
purchased on 05/09/2019
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Answer from CSJ emballages
Hello, I'm sorry for the inconvenience. I'll get back to DPD to find out what the problem is,
1
/5
★☆☆☆☆
Hello, I placed an order on July 31st, it's now August 6th and I still haven't received anything, and customer service isn't answering the phone. I'm going to ask for a refund of my order because I have to buy all the products I ordered for my event on August 8. I don't recommend it at all!
Karele F.
purchased on 31/07/2019
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1
/5
★☆☆☆☆
Never again I recommend,smoothie glass without the lid,so unusable and big loss of sales!!,when you buy a car,are there tires with it!!!
David V.
purchased on 19/07/2019
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1
/5
★☆☆☆☆
When ordering with payment by cheque, please do not notify us of 24 to 72 hours after receipt of cheque, but rather 24 to 72 hours after cashing the cheque, as the goods were received after the event (VERY DISAGREEABLE!!) Furthermore, please change supplier for packaging, as the box arrived on MONDAY in very poor condition. Thank you.
Anselme T.
purchased on 07/06/2019
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Answer from CSJ emballages
Hello, We cash the check before shipping as stipulated on the site Cordially
1
/5
★☆☆☆☆
Disappointed, not by CSJ Emballages but by DPD delivery which is not serious. The fast delivery charter could not be honored because DPD delivered on June 17 for an order dated June 12 which was urgent. I refused the order. I hope to be reimbursed as soon as possible. Unfortunately, I will no longer order from CSJ if they work with DPD, which doesn't deliver to every neighborhood and claims that no one was there when it came ...
Sandra K.
purchased on 12/06/2019
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Answer from CSJ emballages
Hello I would like to apologize for this problem if in the future you wish to recommend Colissimo as transport Cordialement
1
/5
★☆☆☆☆
Hi, I still haven't received my merchandise, so I had to go buy some elsewhere.
Jean B.
purchased on 29/05/2019
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1
/5
★☆☆☆☆
I haven't had a delivery and I'm still waiting. I can't be satisfied. I think it's taking too long. And the least I can do is to send another delivery. We shouldn't have to put up with delivery errors.
Lucette B.
purchased on 14/05/2019
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1
/5
★☆☆☆☆
Delivery charges too expensive unfortunately.
Aicha B.
purchased on 13/04/2019
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1
/5
★☆☆☆☆
VERY UNHAPPY DELIVERY DUE ON MONDAY I WAITED ALL AFTERNOON TO RECEIVE AN EMAIL IN THE EVENING ASKING ME FOR ANOTHER DELIVERY DAY; THEN WHEN DELIVERY OK ONE OF THE BOXES WAS UNTIED; .
Christelle R.
purchased on 30/01/2019
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Answer from CSJ emballages
Hello, I would like to apologize for this problem. I will contact the carrier and get back to you with answers,
1
/5
★☆☆☆☆
I am not satisfied with my order because the product is not the same as on the photo. It may seem like nothing, but in my case it was important. How can you trust a site that sends you a different product than the one you order?
Kévin R.
purchased on 17/12/2018
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Answer from CSJ emballages
Hello, Yes, the packaging of your finger rinse is slightly different due to the change of manufacturer, but it is still lemon-based. And as indicated in the general terms and conditions of sale "images are not contractual" Cordially,
1
/5
★☆☆☆☆
I can't give you my opinion as these items have never been delivered.
Laurent S.
purchased on 09/11/2018
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Answer from CSJ emballages
Hello, We apologize for the delay in shipping due to the demonstrations. Your order will be delivered today. Yours faithfully
1
/5
★☆☆☆☆
I still haven't received my parcel even though it was marked delivered. The driver signed for me, but I have no parcel. For the delivery fees we pay I expected a better service. I'm really disappointed knowing that I need it in 2 days.
Nelly R.
purchased on 01/11/2018
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Answer from CSJ emballages
Hello, We are solving the problem you are having with the carrier and will keep you informed. Best regards,
1
/5
★☆☆☆☆
I'm not satisfied because I still haven't received my boxes at the relay point.
Nathalie A.
purchased on 12/08/2018
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Answer from CSJ emballages
Hello, We apologize for the inconvenience. Your parcel will be delivered today. Yours faithfully
1
/5
★☆☆☆☆
Very prompt delivery, but almost a third of the trays were split and unusable. Given the urgency of the situation, I went elsewhere to stock up... .
Aurélie T.
purchased on 24/06/2018
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Answer from CSJ emballages
Hello, I apologize for the problem caused by this breakage. Please do not hesitate to make a claim by e-mail with a photo to be compensated Cordially,
1
/5
★☆☆☆☆
I ordered my products on the site and they still haven't arrived, even though it says 24 to 48 hours on the site. That's 4 working days and nothing, not even an e-mail! What's more, delivery costs 8 euros! On the other hand, the money was debited on the day the order was placed. It's infuriating! First and last time I order on this site! I absolutely do not recommend!
Soraya L.
purchased on 20/09/2017
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Answer from CSJ emballages
Hello, your order of Thursday 21/09/2017 was shipped the same day by our services (delivery 48/72 hours) and not 24 hours as you indicated. Unfortunately your package was lost by the DPD carrier because your relay point that you validated was closed on Monday. So as we told you on the phone your package will be available on Tuesday 26/09/2017 or 72 hours after ordering (Saturday and Sunday are not working days) Sincerely
1
/5
★☆☆☆☆
The box arrived torn open and badly damaged.
Shella C.
purchased on 21/07/2017
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