/10
★★★★★
based on 6928 reviews published
★★★★★
based on 6928 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The order and delivery went well but I sent a message to the site and I still have no answer because I am missing 4 boxes on the delivery. In fact, out of the 3 packs of 25, 2 packs only contain 22 boxes.
Delphine L.
purchased on 23/07/2022
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3
/5
★★★☆☆
Open package, we wonder why, it's a shame...
Aymeric N.
purchased on 19/07/2022
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2
/5
★★☆☆☆
Received damaged, very poorly packaged and very expensive.
Sandrine T.
purchased on 13/07/2022
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3
/5
★★★☆☆
Fast delivery, but badly packed. Products arrived damaged and no compensation. Disappointed with the service but the products were fine.
Anonyme.
purchased on 19/06/2022
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2
/5
★★☆☆☆
The delivery rate is very high to be fast... except that delivery times are very long.
Celine F.
purchased on 12/07/2022
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3
/5
★★★☆☆
A lot of shipping charges for receiving it late!!!!
Sylvie D.
purchased on 10/07/2022
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3
/5
★★★☆☆
The products arrived in conformity with my order and very good value for money... perfect!!! On the other hand, there was a problem with the delivery: the relay point under construction refused to accept parcels, and it took 72 hours for my parcel to be delivered. I refused delivery within a few hours, as I was due to receive my parcel on the evening of the delivery. Perhaps it would be a good idea to check your points relais and not to propose them for your deliveries if they are not able to receive the parcels.
Sonia M.
purchased on 10/07/2022
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3
/5
★★★☆☆
Shipping cost too high for the product. At this price, I should have had it delivered to my home.
Caroline L.
purchased on 05/06/2022
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3
/5
★★★☆☆
20 days for delivery and almost no information except that a product was out of stock and would be restocked within 3 to 4 days.
Catherine B.
purchased on 01/06/2022
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2
/5
★★☆☆☆
Delivery arrived on time We ordered 1000 items and received only 787 loose in a box We contacted customer service by email and had no feedback.
Friiday Z.
purchased on 12/06/2022
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2
/5
★★☆☆☆
See comments at article level.
Jean-claude S.
purchased on 05/06/2022
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3
/5
★★★☆☆
Failure to keep appointment at the end of the route after calling the driver, waiting longer than announced.
Daniel C.
purchased on 25/05/2022
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3
/5
★★★☆☆
4 / 5.
Fatima E.
purchased on 26/05/2022
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3
/5
★★★☆☆
Product ok, good price, but deplorable delivery by the DPD service, first parcel sent back to the sender for no reason, second parcel indicates "awaiting instruction" silently in the tracking, nobody tells us what to do, fortunately we had someone technical in the team who was able to manage the case, and again the next day the delivery was delayed again, in total a week's delay in delivery, really unacceptable.
Client.
purchased on 17/05/2022
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2
/5
★★☆☆☆
I think it's a shame that the customer has to pay for the return postage. Reasonable price, good quality merchandise.
Tatiana B.
purchased on 15/05/2022
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3
/5
★★★☆☆
Very satisfied.
Johanna J.
purchased on 08/05/2022
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2
/5
★★☆☆☆
Labeling error or misinformation given to the customer???
Fatma B.
purchased on 02/05/2022
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3
/5
★★★☆☆
Shipping price far too high.
Francois C.
purchased on 24/04/2022
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3
/5
★★★☆☆
You were supposed to give me a credit note on a delivery due to an error on your part but I'm still waiting and so I think I'll go and see another supplier given your seriousness! The worst thing is that it's not the first time I've told you.
Aimed B.
purchased on 11/04/2022
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2
/5
★★☆☆☆
Fast and correct delivery, but the vacuum-packed bags are not as good.
Jean P.
purchased on 21/04/2022
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2
/5
★★☆☆☆
It's a pity that the delivery is made by the post office because they are not able to ring, they just put a notice of passage. Use any other carrier and the delivery times will be respected.
Julien A.
purchased on 20/04/2022
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3
/5
★★★☆☆
CSJ EMBALLAGES "excellent products" just like the customer service, the only downside is the delivery by chronopost whose deliverymen don't give a damn if the delivery is done as planned, they are real lazy illiterates who would do better to change jobs and leave the place to competent people. .
Sci F.
purchased on 23/03/2022
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3
/5
★★★☆☆
I placed an order for my wedding. The products arrived very quickly and are of good quality. The only small problem is the price of delivery, which is excessively expensive. I had to pay more than 11€ for a point relay collection. It's a shame it's so expensive.
Fany B.
purchased on 13/03/2022
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2
/5
★★☆☆☆
The delivery did not know the right place search for the package for 2 days I made a claim at csj packaging to date no response. That's why I gave it such a low rating.
Lecomte M.
purchased on 12/03/2022
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Answer from CSJ emballages
Hello, We're sorry to hear about this problem. I'll look into why no one has contacted you,
3
/5
★★★☆☆
Perfect delivery, nothing to say! However, part of my order did not correspond to what I had ordered. Indeed, after sending an email to warn that some bags ordered were not the right size and therefore unusable for me. I was told there was no problem. And after 2 more e-mails, with photos to show that the bags were the wrong size.... More news....
Emilie G.
purchased on 07/03/2022
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2
/5
★★☆☆☆
Delivery too late despite paying for chronopost delivery. I sent a complaint but no response from customer service.
Magali P.
purchased on 22/02/2022
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3
/5
★★★☆☆
Some of the drones are broken. The cardboard boxes are top quality.
Juliette H.
purchased on 08/02/2022
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3
/5
★★★☆☆
The delivery was not respected neither the date nor the place.
Sandrine F.
purchased on 02/02/2022
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3
/5
★★★☆☆
A top product, but unfortunately a delivery chosen for me by Dpd was catastrophic, with an absolutely deplorable customer contact! Next time I'll choose another delivery method.
Bernard G.
purchased on 12/01/2022
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3
/5
★★★☆☆
1st order that was cancelled because the site was out of stock but they still debited the amount from my account and no refund and customer service that does not respond to email.
Christelle I.
purchased on 14/12/2021
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