/10
★★★★★
based on 6928 reviews published
★★★★★
based on 6928 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
For once, given the quality of previous deliveries: the packaging was stained by a liquid (obviously diesel) which penetrated the cardboard and contaminated 4 packs of hand towels. I can't say when the incident occurred (during transport or on delivery to the relay point). I remember receiving an order for which the box had been covered with a plastic film making it relatively impermeable.
Éric L.
purchased on 04/02/2021
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3
/5
★★★☆☆
I had to stop my order on the way and resumed it 5 minutes later. Once I'd finalized my order, I saw a voucher I'd had because my order was on hold. Too bad I couldn't use it. Otherwise correct merchandise.
Christophe F.
purchased on 05/02/2021
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3
/5
★★★☆☆
Very nice service very fast delivery nothing to say and very good deliverer and product very count of products.
Christelle G.
purchased on 28/01/2021
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2
/5
★★☆☆☆
Order dated January 20. Package prepared and dispatched only January 27. That's 7 days after my order. I had to write a complaint for my parcel to be prepared and dispatched. I have had no explanation other than a follow-up that mentions the January 27 processing date. I find it unacceptable, given that we have orders to fill, to process a customer's order 7 days after a complaint, without any explanation or apology.
Diane E.
purchased on 20/01/2021
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3
/5
★★★☆☆
Hello When I placed my order, you asked for an extra charge for 11Euro shipping and Colissimo was supposed to deliver the parcel. I accepted the charge so that they could deliver to my home and not to a "point relais". I don't understand your approach. Thank you Sahman HUSIC.
Sahman H.
purchased on 16/01/2021
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3
/5
★★★☆☆
Stretch film product not quite as described in the online catalog (brand, film cutting system). It would be advisable to specify that the catalog photos are not contractual.
Michel T.
purchased on 09/01/2021
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3
/5
★★★☆☆
Despite the long delivery times, everything else is perfect.
Hermann Y.
purchased on 05/01/2021
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3
/5
★★★☆☆
For the price, delivery takes a long time from all the Dachser warehouses to MTM.
Corinne S.
purchased on 05/01/2021
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3
/5
★★★☆☆
I was expecting better quality Everything else is respected a high price for delivery in relation to the product .
Philippe M.
purchased on 05/01/2021
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3
/5
★★★☆☆
Everything loose in the box.
Frédéric F.
purchased on 26/12/2020
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3
/5
★★★☆☆
Well received but a little too small I think it's me I got the size wrong I should have looked carefully too bad me too no very fast service fast delivery nothing to say.
Said H.
purchased on 28/12/2020
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3
/5
★★★☆☆
No lids!
Katia G.
purchased on 18/12/2020
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3
/5
★★★☆☆
Fast and efficient delivery. Very good quality product, ideal for packaging small confectionery items. On the other hand, I didn't have the opportunity to contact customer service by phone or e-mail, radio silence concerning an error on my part concerning the choice of my too-small packaging and wishing to have it returned with a refund. I did place another order, but I'm waiting for the other items to be returned. Hopefully this will bear fruit... .
Sandrine B.
purchased on 25/11/2020
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3
/5
★★★☆☆
Too bad delivery takes a week instead of 48/72 hours.
Nicole.
purchased on 09/12/2020
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3
/5
★★★☆☆
Too bad there's no information between the time of payment and delivery! .
Jacques B.
purchased on 02/12/2020
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3
/5
★★★☆☆
Wrap well.
Sarah M.
purchased on 01/12/2020
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3
/5
★★★☆☆
Disappointed by the delivery I paid 15 euros to have a delivery e 24 hours and received 4 days later.
Emmanuel D.
purchased on 06/12/2020
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3
/5
★★★☆☆
Disappointed with only one item, a small bucket you can't do anything with, the delivery was a bit long, it's not serious to pack the whole thing in a cardboard box, not even a bit of polystyrene or bubble wrap to protect all the items.
Khadija B.
purchased on 05/12/2020
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2
/5
★★☆☆☆
Order not collected on time and incompetent after-sales service. No one ever answers the phone and when we are told we will be called back, we are not.
Ines I.
purchased on 01/12/2020
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3
/5
★★★☆☆
Very stressed by the delivery time normally 48h, I ordered on 26/11 and it arrived on 8/12.
Caroline C.
purchased on 26/11/2020
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3
/5
★★★☆☆
Fast delivery nothing to say, merchandise sucks customer service nothing to say.
Jeannine T.
purchased on 01/12/2020
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3
/5
★★★☆☆
Merchandise ok.
Julia L.
purchased on 26/11/2020
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3
/5
★★★☆☆
I thought I was receiving snail cups of about 1.5 cl of course it was me who made the mistake do you think it is possible to make an exchange if you manufacture this article.
Jean P.
purchased on 28/11/2020
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3
/5
★★★☆☆
Replying to the e-mail we send you would give you a better grade.
Hugo W.
purchased on 24/11/2020
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3
/5
★★★☆☆
The goods arrived on time but the condition of the forks was not.
Daniel B.
purchased on 22/11/2020
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2
/5
★★☆☆☆
Delivered in good time. But cardboard all damaged and inside filled with empty cardboard gives the impression of being their yellow trash because yes it was wedged but not protected better have bubble wrap at least it protects.
Marina X.
purchased on 09/11/2020
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2
/5
★★☆☆☆
Hello, I have received all the boxes, but the 25 cm boxes are glued and cannot be opened.
Oceane G.
purchased on 10/11/2020
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3
/5
★★★☆☆
Fast delivery, expensive postage, very good merchandise.
Ludivine D.
purchased on 08/11/2020
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3
/5
★★★☆☆
I have not received what I ordered. Please contact me again.
Alexandre B.
purchased on 05/11/2020
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2
/5
★★☆☆☆
Boxes nothing to say but I am disappointed for the capacity, I saw a little larger. On the other hand customer service I sent an email for the return and I have nothing.
Elisabeth T.
purchased on 04/11/2020
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