/10
★★★★★
based on 2080 reviews published
★★★★★
based on 2080 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I'm very unhappy, what shorts I ordered that were on the photo on the site and that say to be official and original ..... this is not the case !!!! not in design and even less in quality!!! what I received is a simple lycra of poor quality, I have already sent an email to complain and they say that the photos on the site are not contractual .... as I believe that the original athletes would never be so mediocre .... the image must be correct and not fake and of mediocre quality, the price was 72.00€ and said original .... it was not what I expected, I feel cheated !!!
Acheteur Vérifié
purchased on 13/06/2022
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Answer from Cycles et Sports
Thank you for your comment, but it's an original, we work with official suppliers only cordially
1
/5
★☆☆☆☆
My order was not what I expected. So I couldn't use the fasteners.
Acheteur Vérifié
purchased on 16/05/2022
Translated review
1
/5
★☆☆☆☆
It took a really long time and then they send it to the wrong address after I send several emails.
Acheteur Vérifié
purchased on 11/04/2022
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Answer from Cycles et Sports
Thank you for your comment. We apologize for the inconvenience caused by the change of address.
1
/5
★☆☆☆☆
No opinion I will never recommend you again and I won't advertise you.
Acheteur Vérifié
purchased on 15/04/2022
Translated review
1
/5
★☆☆☆☆
After opening the parcel post, I noticed that the Speedplay box containing the pedals was not sealed. As the pedals were impeccable, I was not suspicious. A few days later, I noticed that I couldn't adjust the small screws on the shims that set the angular freedom. Had the original shims been replaced, before a store return, mystery? All I had to do was order a new set of shims, a loss of 49.49 euros.
Acheteur Vérifié
purchased on 08/04/2022
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Answer from Cycles et Sports
Thank you for your feedback. We will contact you as soon as possible.
1
/5
★☆☆☆☆
Long delay. error on delivery and little follow-up of the problem (obliged to re-launch 2 times), at present, still not reimbursed!
Acheteur Vérifié
purchased on 29/03/2022
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Answer from Cycles et Sports
Thank you for your comment, we will cover the cost of returning the item received by mistake, unfortunately as this item is unavailable for the moment, we will reimburse you as soon as the item is returned, sporty!
1
/5
★☆☆☆☆
Still waiting for the gloves
Acheteur Vérifié
purchased on 02/04/2022
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Answer from Cycles et Sports
Thank you for your comment, we will keep you informed of the delay.
1
/5
★☆☆☆☆
I sent an email to complain but never got a reply: product sent without packaging!
Acheteur Vérifié
purchased on 22/02/2022
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Answer from Cycles et Sports
Thank you for your comment. We will contact you to explain everything in detail.
1
/5
★☆☆☆☆
Delivery time not respected. Reminder sent to ensure package left. Unacceptable
Acheteur Vérifié
purchased on 04/03/2022
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Answer from Cycles et Sports
Thank you for your comment, we apologize. We usually contact our customers as soon as the delay is exceeded.
1
/5
★☆☆☆☆
Out of 10 items ordered, I only received 7. I was reimbursed but no commercial gesture was made. It's a shame and disappointing that they don't try to make up for their incompetence.
Acheteur Vérifié
purchased on 24/01/2022
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1
/5
★☆☆☆☆
Not too keen on having to pay 60 fr for recomended parcels
Acheteur Vérifié
purchased on 03/01/2022
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