/10
★★★★★
based on 1936 published reviews
★★★★★
based on 1936 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
8 days to receive the order a little long
Acheteur Vérifié
purchased on 13/09/2022
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3/5
★★★☆☆
Very few references in the 'Bicycles' and 'Equipment/Mechanics' sections.
Acheteur Vérifié
purchased on 19/09/2022
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3/5
★★★☆☆
I recommend the site but I am disappointed this time, the socks are not the right color.
Acheteur Vérifié
purchased on 02/09/2022
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3/5
★★★☆☆
Order well delivery times also books quite fast i recommend this site to
Acheteur Vérifié
purchased on 12/08/2022
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3/5
★★★☆☆
Disappointed with the delivery times. I had to call again to find out the status of my order.
Acheteur Vérifié
purchased on 18/07/2022
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3/5
★★★☆☆
Good site and good product. Too bad it's not updated frequently, otherwise nothing to say.
Acheteur Vérifié
purchased on 17/07/2022
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3/5
★★★☆☆
I did not receive the main part of the order, i.e. the wheels, because the carrier did not take charge of them. I would have liked to have been offered another solution.
Acheteur Vérifié
purchased on 29/06/2022
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2/5
★★☆☆☆
Delivery time not respected without customer information. When I contacted customer service, I had to contact them several times, and the customer service route is not smooth. I had also asked to be kept informed of the receipt of stock to have an idea of how long it would take to receive my order, but this commitment was not kept. Too bad. Customer experience marred by logistical problems poorly managed by the site's customer service.
Acheteur Vérifié
purchased on 13/06/2022
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Answer from
Cycles et Sports
Thank you for your comment. We apologize for the delay in receiving your order, as our supplier was unable to give us an exact date.
3/5
★★★☆☆
Fast shipping Perfect
Acheteur Vérifié
purchased on 27/06/2022
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2/5
★★☆☆☆
Very friendly, but the tightening pattern doesn't match my SIDI shoes. Unfortunately.
Acheteur Vérifié
purchased on 16/06/2022
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3/5
★★★☆☆
Not very clear, you're selling the luggage rack, but not the mudguard needed to secure it.
Acheteur Vérifié
purchased on 28/05/2022
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3/5
★★★☆☆
The anti-theft device has not been removed from the shorts
Acheteur Vérifié
purchased on 03/06/2022
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Answer from
Cycles et Sports
Thank you for your feedback. We are sorry for the inconvenience. We will contact you to find a solution. Sincerely, The Cycles et Sports team
3/5
★★★☆☆
No information on additional customs charges for countries outside FR
Acheteur Vérifié
purchased on 31/05/2022
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3/5
★★★☆☆
Delay too long.
Acheteur Vérifié
purchased on 07/05/2022
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3/5
★★★☆☆
Only one drawback, I'm an old chnok and don't really appreciate being on a first-name basis, otherwise nothing to say cordially
Acheteur Vérifié
purchased on 16/05/2022
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3/5
★★★☆☆
Delivery times were not respected: more than 12 days to receive my helmet and no communication from customer service, as if my order had been forgotten.
Acheteur Vérifié
purchased on 24/04/2022
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3/5
★★★☆☆
Impeccable product lmai no delivery Change service provider
Acheteur Vérifié
purchased on 24/04/2022
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2/5
★★☆☆☆
Fast delivery. However, I ordered the black model and received the model with beige sides. Immediate need for competition so no time to send it back for exchange... first order at cycles et sports, too bad.
Acheteur Vérifié
purchased on 10/04/2022
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Answer from
Cycles et Sports
Thank you for your comment. We apologize for the error and will contact you as soon as possible.
3/5
★★★☆☆
Be sure to send the requested merchandise
Acheteur Vérifié
purchased on 29/03/2022
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Answer from
Cycles et Sports
Thank you for your comment, if this is an error on our part we will contact you again, we apologize cordially
3/5
★★★☆☆
Delivery very good, just a shame the clothes arrived with the security chips not removed......
Acheteur Vérifié
purchased on 22/03/2022
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Answer from
Cycles et Sports
Thank you for your comment, we apologize for this oversight, you have seen with my colleague to solve this problem otherwise thank you to contact us again if you still do not find a solution, sports.
3/5
★★★☆☆
Order received late, after a reminder to Cycles et Sports who acknowledged a lack of follow-up.
Acheteur Vérifié
purchased on 14/02/2022
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3/5
★★★☆☆
It would be great if the sizes of cycling vests corresponded to reality. At GOBIK wholesalers, you have to take a size larger than your usual size or you'll have to send the item back at our expense JPD
Acheteur Vérifié
purchased on 17/03/2022
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3/5
★★★☆☆
Order placed on 21/01/2022. Parcel dispatched on 26/01/2022 following my telephone intervention with Cycles et Sports. It turns out that my order was "zapped". Parcel received on 28/01/2022, i.e. 7 days after my order. This can happen, but no apology was made and no commercial gesture was made.
Acheteur Vérifié
purchased on 20/01/2022
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3/5
★★★☆☆
On the other hand, when you receive a product in its original packaging labelled €10 (the manufacturer's recommended retail price, Mavic), even though you paid €15 for it, you feel like you've been taken for a ride. Even if the product is hard to find, and stocks are obviously being liquidated, this was my last experience with cyclesetsports.
Acheteur Vérifié
purchased on 31/01/2022
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2/5
★★☆☆☆
Out of 4 products ordered, one could not be honored (product finally discontinued although it was marked available on the site), another had to be returned because it did not conform to the description on the site and the product reference. Not very serious. A lot of wasted time and not even a commercial gesture...
Acheteur Vérifié
purchased on 16/01/2022
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Answer from
Cycles et Sports
Thank you for your feedback. We apologize for the inconvenience. As we also have a physical store and our stock is not managed electronically, errors can occur. These errors have been taken into account by us and you have been reimbursed. Sincerely, The Cycles et Sports team
3/5
★★★☆☆
Postage and packing,
Acheteur Vérifié
purchased on 23/01/2022
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3/5
★★★☆☆
LE site est bien fait ,lors de la livraison une erreur de produit rapidement prise en considération ,échange sans problème au bout de quelques jours;
Acheteur Vérifié
purchased on 05/01/2022
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3/5
★★★☆☆
It's a pity that some colors are missing compared to what's advertised.
Acheteur Vérifié
purchased on 16/01/2022
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3/5
★★★☆☆
The order was only dispatched a week after I placed it, and even then I had to contact the site again to find out where it was. Otherwise nothing to say about the quality of the product received.
Acheteur Vérifié
purchased on 04/01/2022
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