/10
★★★★★
based on 2201 reviews published
★★★★★
based on 2201 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Package received quickly and conformed to my order. However, the mask was not clean (stain inside the mask).
Sandrine B.
purchased on 12/01/2023
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3
/5
★★★☆☆
Satisfied with the products I bought... Mask, eye drops.
Françoise V.
purchased on 12/12/2022
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3
/5
★★★☆☆
Is there any sense in placing the mask in the microwave?
Genevieve S.
purchased on 10/11/2022
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Answer from EMGIDI
You can put the mask on any way you like. Flat.
3
/5
★★★☆☆
Hello. I would like more advice on how to maintain the equipment ordered. Because my night mask ordered from you, I washed it with hot water and it peeled off the protective foam, which forced me to place a new order for the same night mask. Best regards Jean Christophe ROUX
Jean Christophe R.
purchased on 08/11/2022
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3
/5
★★★☆☆
Order received quickly. Good products but high prices
Laurence D.
purchased on 25/10/2022
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3
/5
★★★☆☆
I find the mask takes a very long time to heat up, I can't set it to medium temperature.
Pauline P.
purchased on 16/09/2022
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3
/5
★★★☆☆
Very good, except that they don't know what an ARC (acknowledgement of receipt of order) is.
Raymond V.
purchased on 10/09/2022
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2
/5
★★☆☆☆
I did not receive the correct item ordered and had to send it back... fortunately customer service was very reactive and I received the correct order 2 days later!
Myriam J.
purchased on 20/08/2022
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3
/5
★★★☆☆
I haven't had enough time to evaluate the products yet, but the heated mask brings comfort and the SLEEP goggles haven't yielded much in the way of results yet.
Isabelle M.
purchased on 17/08/2022
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2
/5
★★☆☆☆
Delay, then finally a product more expensive than expected.domage
Christian S.
purchased on 25/07/2022
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3
/5
★★★☆☆
I would like to know the exact composition of the product. What is mentioned on the jar is written in too small characters for my 79 year old eyes!!!!
Denise P.
purchased on 02/06/2022
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Answer from EMGIDI
Hello,
We have added the composition to the site so that you can read it without any problem.
Best regards
EMGIDI
We have added the composition to the site so that you can read it without any problem.
Best regards
EMGIDI
2
/5
★★☆☆☆
THE SITE IS NOT ACCESSIBLE FROM ABROAD (SWITZERLAND) WHICH GREATLY COMPLICATES ! DELIVERY TIME NOT RESPECTED.
Lionel P.
purchased on 26/05/2022
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2
/5
★★☆☆☆
I received the moist heat mask but it doesn't provide any moisture so that's a bit disappointing.
Matthieu V.
purchased on 27/05/2022
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3
/5
★★★☆☆
The price is very high.
Isabelle G.
purchased on 10/01/2022
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3
/5
★★★☆☆
This mask seems to cool much faster than expected. Wet heat perception is also not very evident. Finally, it would be nice to have a case "as standard" for storing the mask.
Philippe H.
purchased on 23/11/2021
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3
/5
★★★☆☆
Expensive product and too bad there are no offers for loyal customers.
Valérie N.
purchased on 05/09/2021
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3
/5
★★★☆☆
Packaging damaged on arrival fortunately not fragile
Gautier Y.
purchased on 28/01/2021
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3
/5
★★★☆☆
Difficult to rate objectively in times of pandemic. Average rating due to delivery times, which do not necessarily imply EMGIDI.
Onda F.
purchased on 04/05/2020
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3
/5
★★★☆☆
Great for night use.during the day,it fogs up and you can't see clearly.it's a shame because it's very comfortable.but maybe I'm not using it properly.
Mauricette C.
purchased on 18/02/2020
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2
/5
★★☆☆☆
When I didn't receive my parcel on the date indicated, I phoned. Someone answered: "Yes, your parcel hasn't left yet because "THE POST OFFICE HAS NOT DELIVERED THE PACKAGING" Who are they kidding !!!!!!!!!!
Michel M.
purchased on 18/11/2019
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