/10
★★★★★
based on 2201 reviews published
★★★★★
based on 2201 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Happy but an extra wipe would be nice in the pack
Morgane U.
purchased on 06/12/2024
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1
/5
★☆☆☆☆
I've been using the wipes morning and night for 4 days, and it's worse than before, my eyes were stuck! I've given up;
Christine P.
purchased on 22/11/2024
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1
/5
★☆☆☆☆
Mask of poor quality, very fragile electrical system concerning the wires connecting to the mask, would greatly benefit from consolidation.
Diane M.
purchased on 30/10/2024
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1
/5
★☆☆☆☆
I've been using the mask for 10 days and so far there's been no improvement.
Véronique M.
purchased on 05/09/2024
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1
/5
★☆☆☆☆
I wrote to you to tell you that these glasses are too big for me and asked if I could return them.
Martine B.
purchased on 10/08/2024
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Answer from EMGIDI
Hello Martine,
We did indeed take your feedback into account and did what was necessary as soon as we got back from vacation. You were reimbursed after the product was returned, as stipulated in our General Terms and Conditions.
Yours faithfully
The EMGIDI team
We did indeed take your feedback into account and did what was necessary as soon as we got back from vacation. You were reimbursed after the product was returned, as stipulated in our General Terms and Conditions.
Yours faithfully
The EMGIDI team
1
/5
★☆☆☆☆
No worries with the delivery but the humidifier only worked for a few days. I'll give you a call when you're back in business. August 12, I think. Sincerely Catherine Koupper
Catherine K.
purchased on 28/07/2024
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Answer from EMGIDI
Hello Catherine, your order was refunded on 21/08 when we returned from holiday. Sincerely, the EMGIDI team.
1
/5
★☆☆☆☆
Good quality
Gerard T.
purchased on 03/02/2024
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1
/5
★☆☆☆☆
Despite the positive reviews, which I don't share, I'm very disappointed with the product. The mask is hard to bear, the foam is too high and itchy. No sign of moisture to moisturize the eye. Too bad I believed in it
Nadege R.
purchased on 04/02/2024
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1
/5
★☆☆☆☆
Hello, I went to the relay point yesterday and my parcel still hasn't arrived. Can you tell me where it's stuck? I will make a complaint.
Magalie P.
purchased on 11/01/2024
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1
/5
★☆☆☆☆
The mask is not very comfortable to wear. It hurts the nose even if you don't tighten it too much and the cord is too short...
Muriel R.
purchased on 09/01/2024
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1
/5
★☆☆☆☆
The heated mask hardly heats at all... There must be something wrong with it.
Delphine N.
purchased on 12/11/2023
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1
/5
★☆☆☆☆
I have received nothing. No stars
Reine E.
purchased on 31/08/2023
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1
/5
★☆☆☆☆
Hello, I was able to try the closed chamber glasses when I placed an order, but the glasses are too small, I can't even fit them on my face, let alone the silicone ones. On top of that, the lenses were completely pointing downwards, I totally thought it was a joke, but unfortunately it's true.
Patrick S.
purchased on 09/01/2023
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1
/5
★☆☆☆☆
Good evening, The parcel arrived at my address even though the order form mentioned my father's address. Disappointed by this lack of professionalism. Yours faithfully V. HERTIENNE
Joseph B.
purchased on 07/08/2022
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1
/5
★☆☆☆☆
The mask is unusable for people who sleep on their side, as the shell hurts the temple and the mask doesn't stay in place. It's essential to sleep on your back, otherwise it's useless.
MaËllys T.
purchased on 25/09/2019
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1
/5
★☆☆☆☆
Website not working properly, impossible to place an order
Lionel L.
purchased on 15/04/2019
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