/10
★★★★☆
based on 1055 published reviews
★★★★☆
based on 1055 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I still haven't received my July 2022 order.
Béatrice D.
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Answer from
Famous CBD
We apologize for this inconvenience. Due to the bank holiday on Thursday, July 14, followed by the weekend, some parcels may have been slightly delayed by the sorting center. We have just checked your colissimo tracking. We are delighted to note that your parcel is stipulated as delivered on 20.07.2022. Should you encounter any problems with the delivery of your parcel, please contact our customer service team, who will be happy to help. The Famous CBD team.
2/5
★★☆☆☆
At first I was satisfied with my orders but for some time now there's at least 5g of branch in my bag with each order if not more. There's a good chance I'll be switching to another site.
Élodie L.
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Answer from
Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. For the Trim variety, we are adding a few extra grams to compensate for this inconvenience. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team.
3/5
★★★☆☆
Really a lot of pollen and crumbs no flowers
Sandrine M.
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Answer from
Famous CBD
Thank you for your feedback. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. Trim comes from the residue left after cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. The Famous CBD team. 🙂
2/5
★★☆☆☆
The quality is not bad. But the delivery time is too long. Allow a week to receive your order instead of the advertised 24/48 hours.
Client
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Answer from
Famous CBD
Thank you for taking the time to share your opinion. We thank you for your confidence. For all orders placed before 2 p.m. Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). Delivery in 48H is effective from the moment your order has the status shipped. The Famous CBD team. 🙂
3/5
★★★☆☆
Good taste but not too much feel
Tots
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Answer from
Famous CBD
We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
2/5
★★☆☆☆
Fast delivery but contents in crumbs
Jean-philippe N.
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Answer from
Famous CBD
We are sorry to hear that your experience with us was not up to your expectations. We understand that you ordered the Trim variety. TRIM consists of crumbs from different varieties of CBD flower. It is obtained after various stages of manipulation. That said, we offer you a TRIM of top-quality CBD flowers that has been grown and preserved in excellent conditions. As customer satisfaction is our top priority, we thank you for informing us of your dissatisfaction.
3/5
★★★☆☆
Not always at the top review the quality same variety ordered but never the same at the reception too bad because delivery at the top
Monsieur C.
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Answer from
Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
3/5
★★★☆☆
Very satisfied at first but too many seeds in the last orders I sent an email to clarify but no return.
Yannick B.
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Answer from
Famous CBD
Thank you for your feedback! We are sorry to hear that your experience with us did not live up to your expectations. On your customer file, our customer service unfortunately did not receive your quality complaint. We would like to rectify the situation, and our customer service team will contact you to resolve the issue. Our customer service is always available for any anomalies encountered during the reception of your order. Yours sincerely, The Famous CBD team.
2/5
★★☆☆☆
Too many branches. Disappointed because not bad weed
Val
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Answer from
Famous CBD
Thank you for your feedback. Please note that all our varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team.
3/5
★★★☆☆
The first order of flowers was very good but the next two had an old taste and no smell,very unpleasant to smoke.
Matthieu C.
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Answer from
Famous CBD
Thank you for your feedback. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. Sincerely, the Famous CBD team.
3/5
★★★☆☆
After buying the purple haze and the amesia haze I found that the quantity was right but the quality was average. The flowers were too dry, so there was less flavor, but the attractive price meant I had a good time anyway!
Greg L.
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3/5
★★★☆☆
I've just ordered without looking at the reviews first. I'm worried, we'll see as soon as I receive my goods, I'll write a review after I've received and tasted them.
Jerome D.
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2/5
★★☆☆☆
I just ordered without reading the comments on this page. Maybe a mistake. Anyway, I'm waiting for this order and if it arrives...
Kåwan D.
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3/5
★★★☆☆
I have just placed an order and paid 68.25 euros and there is no order registered in my order history. The payment has been validated... I left a message and will change this note if I'm contacted again, but it's still not very reassuring for a first order. Site to flee if I do not get back from customer service! Edit of 22/03 at 15H For the moment I confirm that this site is not serious. Despite my message I haven't heard back, and the customer service number is bogus. I think I'll sit on my 68.25 euros that have been debited from my account, I'll keep you informed of the rest ... Edit du 30/03 I got a reply by e-mail on 22/03 at 16H24. I was told that the withdrawal would not be made. I was indeed not debited. I have raised the score to 3, I will place an order tomorrow and if the order goes well I will raise the score to 5. Thank you for your reply, but it's very difficult to get them on the phone. More soon,
Baki B.
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2/5
★★☆☆☆
Fans of gambling and CBD cannabis, Famous CBD is for you! After 4 orders, that is to say 85gr and 7 varieties (Skunk XL, White Widow, Sour Diesel, Blue Dream, OG Kush, Purple Haze, Royal Gorilla) I notice that sometimes the quality is with the appointment, good savour, flowers of beautiful gauge, perfect drying and manicure, and sometimes for the same variety one finds oneself with very small flowers, with the perfume of chlorophyll, badly dried and badly manicured (branches and large sheets)!!! Big disappointment for the irregular quality of the product! Fortunately, the prices and speed of shipment help to make up for it...!!! Quality control needs to be reviewed !
Arnaud
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2/5
★★☆☆☆
Customer service with a bogus number that doesn't work... badly curated flowers, very small and very dark, mediocre quality apart from the taste, I don't recommend it at all! I found another much more interesting site
Miro
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2/5
★★☆☆☆
So far, very satisfied with the quality and service, but very disappointed when I ordered the Trim, supposedly small heads, but in reality it's powder, impossible to consume. I'd like to point out that I wanted to leave a comment on the site, but it was never validated because of my negative comment. Famous Cbd only retains positive comments, a rather easy method, I regret. I don't recommend it for the moment, I'm waiting to see if my comment will be published. It's a shame to act like this, I'm addressing the site and be correct with your customers. It's the least I can do.
Pat
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3/5
★★★☆☆
I made a first order on the site, everything went very well, very good quality and super fast delivery. I tried to place another order but when I tried to validate the payment the basket didn't validate ... I tried a second time and validated the payment and again I came back to the basket, no order validated, I'd like to know if I'm going to be debited anyway ... I'll wait and see if I'm debited on my account ... I sent an email to customer service, I hope they'll reply quickly because well ... I really hope it gets sorted out because frankly I wasn't disappointed the first time...
Lucie
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3/5
★★★☆☆
I always order the same variety but the quality is different each time, not always the same density, not the same drying, sometimes seeded, other times not, sometimes fat and fragrant, other times not, lack of regularity.
Geoffroy
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2/5
★★☆☆☆
Quality of products received bcp of crumbs very rarely beautiful heads. A few people from my association have ordered and the same. However delivery ok and price attract domage
Client
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2/5
★★☆☆☆
Disgraceful I order 10 g of CBD I receive that 5 grams is saying the 2 ème parcel and left since 15/05 and still nothing and no follow-up when I contact Chronopost it leaves me blas blas yen has ras the buttocks
Mokless M.
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3/5
★★★☆☆
After several orders, I find that for the correct weed there is only amnesia and purple. The jack herrer is not good, an extract that stings the throat. As for blue dream, it's more commonly known as m*rde, mini buds of less than 1 cm with seeds and the smell and taste of barbecue that go with it. They can clear themselves of this by saying that it's not made for smoking, but business sense would dictate that you also take this type of consumer seriously. The term "we have specified that this is not a product for smoking" is a mandatory term and not a defensible argument after selling dried flowering weed.
Al3x 3.
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2/5
★★☆☆☆
Order arrived in a week (which is understandable given our current health situation). The quantity was good, but the quality was not: 3 different varieties that all tasted AND smelled the same (did he take me for a pigeon?). What's more, the flowers dried far too quickly and were of low taste quality. And what about customer service? Overworked messaging service, unanswered e-mails... In short, the prices are low, but so is everything else. Disappointed, I'm going back to my usual seller and invite you to turn to suppliers other than Famous!
Bibi D.
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3/5
★★★☆☆
I thought I had been scammed because 1colis in Chronopost that but 10jrs even with the covid19 was impossible for me, because I placed other orders in Chronopost and I received them in 24hrs, but the fact is that it comes from Strasbourg and the package certainly lost by the post office (Strasbourg) remained 8jrs in their premises!In the meantime, if Famouscbd had answered the phone or at least the emails, I wouldn't have lost my cool, I was the one who had to do all the research and phone calls to Chronopost, because the site was totally crazy!But I wanted to rectify my previous message because they didn't rip me off, I did receive my order and the product is of good quality, but I'm too afraid to recommend them, I've had too bad an experience if only they'd replied to my emails, we wouldn't be here now and they'd have counted me among their best customers! And from now on I'll look at the trustpilot site before placing an order anywhere! Pacé é saluté a tuti.....
Louis G.
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3/5
★★★☆☆
Change 1st message and score from 1.to 3.-2 for lack of customer service. I was frightened because the 1st account created when I ordered no longer existed. I recreated one and left an unanswered message. I wanted to let them know that this new account had been created in connection with my order. I ordered on Tuesday and received it today in two airtight bags. Amnesia and purple. The scent is pleasant and different. So I wouldn't say they're the same product obviously. The purple is not violet, but it's rare to get purple as in the photo, unless you go to the Netherlands with thc... Remember, you don't buy grass with thc. Thanks to famous in spite of everything who did the job and to be sure, I'm not a member of famous. Best regards.
Inspecteur D.
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3/5
★★★☆☆
Top delivery, fast and well packaged. inexpensive first order: 2 varieties ordered in small quantities. the two varieties are quite distinct, with beautiful large flowers with a strong smell and a specific appearance for each. lots of visible trichomes. On the other hand, I was disappointed by my second order, about 20g of 3 varieties purchased (which represents a certain sum): only small "heads", with very few trichomes and a very modest smell. the 3 varieties are almost identical, including purple haze, which is not at all similar to the photo on the site. a pity. the relaxation effect is still there, but the "gustatory" interest is poor. something to watch out for: they didn't publish my mixed review on their site, even though they validated positive reviews posted after mine.
Anthony
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2/5
★★☆☆☆
Delivered out of time (understandable at this time) I took 5 different varieties but the 5 bags are identical (appearance, smell, taste)...??? Appearance, lack of manicure... Smell, therefore it smells green... Taste, far from the varieties offered.... Beautiful photos on the site but not in agreement with what I received... What's more, I ordered a bit of resin but it's not in the parcel? Hoping to receive it soon with a little compensation for the lack of seriousness ..!!!!! I also hope and especially to have explanations from customer service ...!!!! Because if they have difficulties following the coronavirus that they say it honestly instead of taking consumers for c .... !!!
???
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2/5
★★☆☆☆
Order received after a week (which is understandable at the moment) but 1 of the 3 items ordered was missing. I was charged the full amount of the order, but it was impossible to contact them by phone (answering machine full) and there was no answer to the messages. The quality of the 2 products delivered is not up to my expectations or what I've had on other sites. While the prices are attractive, the quality is not.
Adrien
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2/5
★★☆☆☆
No response from customer service by email unreachable by phone i published an unfavorable review on their site 1 month ago following an order collected very quickly but there were only micro heads and 30% crumbs, it has still not been validated and does not appear ... however the favorable reviews are published ... i placed another order on march 16th, it's now the 19th and i still haven't received anything, according to chronoposte the parcel still hasn't been delivered even though it's supposed to be delivered in 24 hours, so i'm very disappointed and frustrated that no one can answer my question, i've added a review 9 hours after the first one: that's it, my parcel has been taken care of by chronopost, so i should receive it tomorrow, friday 20th march, so they do send orders, but customer service is non-existent... dommage je vous dit demain la qualité à réception du colis avis suite colis recu le 20 mars donc du coté de chronopost c'est tres bien bonne qualité cette fois le gout est la effet d'une tisane, c'est du cbd et pas du thc;;; dommage que le service client ne donne aucune réponse
Milley
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