/10
★★★★☆
based on 1055 published reviews
★★★★☆
based on 1055 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I appreciate the quality of the products sold, but I deplore the fact that no 0% THC CBD flower is offered, and that no special discount for regular customers is offered.
Carole N.
purchased on 02/09/2024
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Answer from
Famous CBD
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products.
Unfortunately we don't offer any special discounts, but we do have an annual offer of 30% which you can take advantage of on all your orders with no minimum purchase.
The FAMOUS CBD team
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products.
Unfortunately we don't offer any special discounts, but we do have an annual offer of 30% which you can take advantage of on all your orders with no minimum purchase.
The FAMOUS CBD team
3/5
★★★☆☆
Last order of really average quality!!! No gesture concerning the. Loyalty
Franc B.
purchased on 22/07/2024
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Answer from
Famous CBD
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
As for loyalty, we offer you a 30% discount on your order all year round, with no minimum purchase required.
The Famous CBD team
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
As for loyalty, we offer you a 30% discount on your order all year round, with no minimum purchase required.
The Famous CBD team
2/5
★★☆☆☆
I bought 100gr of big bud and the grass was not dry so I dried it and in the end 70gr was dry. I wouldn't recommend it again.
Lionel G.
purchased on 23/07/2024
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Answer from
Famous CBD
Hello and thank you for taking the time to post your review.
We're sorry, it's true that some varieties have drier heads than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
The Famous CBD team
We're sorry, it's true that some varieties have drier heads than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
The Famous CBD team
3/5
★★★☆☆
Lower quality trim! I don't think I'll be taking it back.
Tony D.
purchased on 20/07/2024
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Answer from
Famous CBD
Hello,
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your order, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your order, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
3/5
★★★☆☆
Hello A little disappointed because the flowers are not dry and many large branches, even huge for some. I've been ordering for a while and I hope this is just a bad step.
Tomy R.
purchased on 05/07/2024
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Answer from
Famous CBD
Hello and thank you for your comment.
We are sorry that our products did not live up to your expectations. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
We are sorry that our products did not live up to your expectations. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
2/5
★★☆☆☆
Disappointed because, as a regular customer, the -40% Father's Day promotion was not applied. I order regularly and I think it's a shame not to benefit from general promotions or 'good customer' promotions.
Carole N.
purchased on 13/06/2024
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Answer from
Famous CBD
Hello and thank you for your comment.
We are sorry to hear that you were unable to take advantage of our Father's Day offer. This offer was valid from June 10th 10:30am to June 11th 10:30am. You placed your order outside the sales period, which is why you did not take advantage of the discount.
You will receive an e-mail and/or SMS as soon as our offers are available, so that you can take advantage of them. In general, our offers are valid for 24 hours.
The Famous CBD team
We are sorry to hear that you were unable to take advantage of our Father's Day offer. This offer was valid from June 10th 10:30am to June 11th 10:30am. You placed your order outside the sales period, which is why you did not take advantage of the discount.
You will receive an e-mail and/or SMS as soon as our offers are available, so that you can take advantage of them. In general, our offers are valid for 24 hours.
The Famous CBD team
2/5
★★☆☆☆
I ordered 25gr and received 10 gr of tiny heads, it was almost trim... Second time this has happened to me
Nicolas L.
purchased on 14/02/2024
Translated review
Answer from
Famous CBD
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma.
However, it is true that some varieties have smaller buds than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
If you notice an anomaly on receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
The Famous CBD team
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma.
However, it is true that some varieties have smaller buds than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
If you notice an anomaly on receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
The Famous CBD team
3/5
★★★☆☆
Ineffective on me, I continue anyway, but I do not lose hope thank you
Marylène K.
purchased on 10/02/2024
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Answer from
Famous CBD
Hello, thank you for taking the time to post your review and we're sorry that the products you received did not give you complete satisfaction.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently depending on the person, their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.
The Famous CBD team
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently depending on the person, their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.
The Famous CBD team
3/5
★★★☆☆
5 stars for customer service and product quality, 1 star for prices. So 3 stars on average. I had finally found a variety that suited me perfectly at a low price, but the price suddenly went up by almost 90%. The response from customer service was "the old price was wrong and we've just realized it". Okay. To my great regret, I'm changing site, the prices are too high even with the 30% discount.
So
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Answer from
Famous CBD
Hello and thank you for your comment. We are sorry to hear that your last order did not live up to your expectations and are delighted that our customer service was able to provide you with a solution. The Famous CBD team
3/5
★★★☆☆
Error in the order Complaint not followed up Radio silence After proving my good faith, thank you for taking note and making the promised commercial gesture. Sorry for getting a bit carried away.
Didier P.
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Answer from
Famous CBD
Hello and thank you for your comment. You contacted our customer service department to inform them that you had not received the product you ordered. The latter replied on 09.10.2023, asking you for a photo of the products received so that the claims department could process your request. Without a reply from you, your claim could not be processed. The claims department requires a photo of the products. We invite you to send them a photo of the products so that they can provide you with a solution. The Famous CBD team
2/5
★★☆☆☆
10% more expensive than before on specials. Sinon trop sèche pas de goût 6 éme commande cher vous jamais dessus est la paf c'est le drame
Maxime R.
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Answer from
Famous CBD
Hello and thank you for your comment. When we propose offers on our site, they offer you a -40% discount on your entire basket with no minimum purchase. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice any anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. The Famous CBD team
3/5
★★★☆☆
I'm very disappointed because the quality of the trim has dropped with each order over the last two years. I had a bag full of seeds, then twice I had only powder in my bag, and now in my last order I have branches cut into very small pieces full my bag. There are little heads on these branches, but I've never seen so many branches in the middle of the heads. If this keeps up, I'll have to find another supplier for my cbd.
André
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Answer from
Famous CBD
Hello and thank you for your comment. Trim comes from all the residues of the cutting of CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. However, if you encounter a problem when receiving your order, we invite you to contact our customer service department with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
3/5
★★★☆☆
I order CBD oil from the same brand as the pills I bought before. When I received the package, I realized that it was CBD BROAD SPECTRUM! oil, whereas the pills were FULL SPECTRUM. As a result, even with a 50% discount, it's just as expensive as in the store next door, and in Full Spectrum. In short, a real rip-off, because nowhere is it clearly specified. If you say you sell CBD oil, Full Spectrum is much better: you can't feel the thc, which is almost nil, but you can feel something!
Monsieur G.
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Answer from
Famous CBD
Hello and thank you for your comment. On the label of our oils, it is clearly specified that they are Broad spectrum oils. This is indicated in the name of the product as well as in its description. So there is no scam, since we offer both Broad Spectrum and Full Spectrum oils. If you wanted full spectrum oil, you'd have to choose the corresponding oil. What's more, our oils are THC-free, so it's perfectly normal for you not to smell it. The 321 CBD team
3/5
★★★☆☆
Disappointed with 1 of the varieties where I only got head waste. Big disappointment. But it can happen. It's the first time it's happened to me.
Elisabeth S.
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Answer from
Famous CBD
Hello and thank you for taking the time to post your review. Thank you for letting us know about your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
3/5
★★★☆☆
Filtered and often misleading comments, a little pompous and just salesmen, but I still recommend the site for the quality of the products.
Client
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Answer from
Famous CBD
Hello and thank you for your comment. The comments on Trustpilot are not filtered and reveal the objective opinions of our customers, who do not hesitate to leave negative comments when they are dissatisfied and positive comments when they are satisfied. We would like to thank you for your opinion on the quality of our products. It's important for us to offer you the best quality products possible. The Famous CBD team
3/5
★★★☆☆
Usually very satisfied with my orders from Famous CBD, this time I'm disappointed. My Purple Haze is all black, very crumbly, and has a bitter taste.
Bourez I.
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Answer from
Famous CBD
Hello, Thank you for your comment. Depending on production and seasons, the purple haze variety can be purple or green. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. We invite you to send a photo of the product received to our after-sales service via the "Contact us" section of our website. As customer satisfaction is our priority, we thank you for informing us of your dissatisfaction. The 321CBD team
3/5
★★★☆☆
A rather decent effect, but the taste and especially the smell are not to my liking, with the presence of a few seeds...
Romain
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Answer from
Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-cbd team
2/5
★★☆☆☆
2 stars for product quality and catalog diversity, BUT the last 2 deliveries didn't pass the precision scale test, i.e. are under the 25g mark. Budda Zen at 24.32g, Gorilla Queen at 24.07g, and Blue Dream at 23.49g. The basis of confidence in such expensive products (4600 /kg...) is respecting the grammage as closely as possible. I'd urge quality control or bagging operators to be more vigilant in this area, as I've missed out on a total of nearly 6g for my last 2 orders...
Jean
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Answer from
Famous CBD
Hello, We're sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so we will be contacting you to resolve this issue. The Famous-cbd team
3/5
★★★☆☆
It's a shame that the last trim control is a little too dry, with a few branches.
Élodie L.
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Answer from
Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements.
3/5
★★★☆☆
I ordered the Gelato in 20gr The taste and relaxing effects were well present however I am surprised by the smallness of the heads whereas one takes this grammage precisely to have beautiful heads and moreover they were really very very dry And then no small word nor of attentions (sheets, 1gr of discovery, candies, images) like on other sites what is not too commercial unfortunately. However, the product wasn't bad.
Juliette
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Answer from
Famous CBD
Thank you for your return. In the event of an anomaly upon receipt of your order, please contact our customer service department, who will be happy to help you resolve any dispute. Our online boutique offers a 30% discount all year round. The Famous CBD team.
3/5
★★★☆☆
I am used to ordering, but on my last order the quantity was not respected! So disappointed!
Invité
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Answer from
Famous CBD
If there has been a mistake in the weight, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to send a photo with the correct weight to our customer service department, who will deal with your request as soon as possible.
2/5
★★☆☆☆
Three powdered supplements for the two packs.
Thierry C.
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Answer from
Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. However, as indicated on the description of the product you purchased, TRIM is made up of crumbs from different varieties of CBD flower. If you notice any anomaly, please contact our after-sales service with a photo of the product you have received.
3/5
★★★☆☆
Perfect delivery but lots of branches
Géraldinepb
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Answer from
Famous CBD
We thank you for your comment and invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
3/5
★★★☆☆
Moderately satisfied, I don't like the smell and it's not easy to crumble. I won't buy it again.
Nora
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Answer from
Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
2/5
★★☆☆☆
Delivery, good, good taste, no effects.
Diana P.
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Answer from
Famous CBD
We are sorry to hear that your experience with us did not live up to your expectations. We're sorry the variety didn't live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team
2/5
★★☆☆☆
Satisfied with the delivery time and price, but really disappointed by the quality of the trim I ordered. It's really dust, and the taste and smell of the product are not really satisfactory (compared to other trim from competitors).
Benjamin F.
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Answer from
Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
2/5
★★☆☆☆
I'm sorry I ordered so much for the first time, as I only had 10g left. But I was pretty sure of the CBD purple product I'd already bought in the store but from another brand. The earthy, slightly damp taste didn't appeal to me. The purplish flowers were grey compared to other, much better packaged products. I didn't like the effects of the product, which is supposed to be 20% normally perceptible, but here ===> FLOP!!! Imperceptible, almost unpleasant for me. This herb didn't do me any good at all without going into details. Better a 0.02% well done than a 20% perhaps badly conditioned...! So I understood the 10g to sell... I won't buy again. Too bad the reviews really encouraged me to buy but no reviews since 2021 apart from one satisfied review in 2022.
So' B.
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Answer from
Famous CBD
Thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the other. Customer satisfaction being our priority, we thank you for having informed us of your dissatisfaction. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team.
2/5
★★☆☆☆
I received 10 grs instead of the 25grs ordered... I will contact them... I think it's a mistake...because until now I had nothing to say. Sincerely
Melina K.
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Answer from
Famous CBD
We thank you for your feedback and apologize for the inconvenience. It's probably human error. Please contact our customer service department with a photo of the product you have received. Our customer service team is always on hand to help you with any discrepancies you may encounter when receiving your order. The Famous CBD team.
2/5
★★☆☆☆
I expected much better, I prefer to buy from your competitors who already have plenty of varieties and offer samples to test. I'm also disappointed with the quality of the cbd :/
Leone
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Answer from
Famous CBD
Thank you for your feedback. We are sorry to hear that you had a disappointing experience, and we are truly grateful that you brought this matter to our attention. We regret that the varieties did not meet your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer various types of CBD products in our online store. We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. The Famous CBD team
3/5
★★★☆☆
I've always been quite satisfied with your store until my last order which was 50% off but full of branches so I'm not very happy with my last purchase. Best regards.
Julie S.
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Answer from
Famous CBD
Thank you for your feedback. All varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team