/10
★★★★★
based on 1005 published reviews
★★★★★
based on 1005 published reviews
Latest customer reviews
5/5
★★★★★
Perfect
Acheteur Vérifié
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5/5
★★★★★
Fast delivery
Verifizierter K.
purchased on 19/03/2022
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5/5
★★★★★
Top-notch, responsive and competent after-sales service. Easy-to-use probe, fun app.
Judith P.
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5/5
★★★★★
Acheteur Vérifié
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4/5
★★★★☆
Product arrived quickly after ordering. No particular problems. The application could be better developed: here, whatever the chosen theme, the "games" are all a series of exercises always in the same order and in which there's no real interaction. Making a "board" game in which the types of effort would be proposed randomly and in the form of moving a character who might have to jump or move to escape obstacles, for example, would be more fun and give less of an impression of being in the process of re-educating one's perineum.
Acheteur Vérifié
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1/5
★☆☆☆☆
Has not yet arrived
Verifizierter K.
purchased on 08/03/2022
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Answer from
Fizimed
Dear Uschi, I have just sent you an email regarding your delivery. I have contacted the post office and inquired regarding the delay. You should receive your package in the next 2 days. If this is not the case, we will of course send you a new product. If you have any further questions, please contact me at [email protected]. Best regards Léa from Team Fizimed
3/5
★★★☆☆
I still haven't received my package.....so I can't evaluate the product. I had to fill in a questionnaire for the post office....and I'm still waiting.....
Acheteur Vérifié
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Answer from
Fizimed
We have checked your delivery and it is on its way. The delay was a little longer because of the customs clearance procedure for parcels to Switzerland. We're really sorry for the delay, and Léa from customer service will get in touch with you.
5/5
★★★★★
Verifizierter K.
purchased on 11/03/2022
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5/5
★★★★★
Very efficient ordering, reception and customer service.
Acheteur Vérifié
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5/5
★★★★★
No complaints. Product conforms, fast delivery. Perfect!
Acheteur Vérifié
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4/5
★★★★☆
I like very playful games. I haven't tried them all yet. However, I would like it to be possible to restart an exercise if, for example, the probe is incorrectly set. Thank you
Acheteur Vérifié
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5/5
★★★★★
Very happy with the purchase. The app and the device work very well and the exercises are fun. Before, I had never been 15 minutes at a time doing Kegel exercises because it was very tiring. Now, on the other hand, I do them as if it were nothing...
Comprador Verificado
purchased on 04/03/2022
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Answer from
Fizimed
Gràcies for your missatge that you are very happy with.
4/5
★★★★☆
Acheteur Vérifié
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5/5
★★★★★
My first session went well. Easy to use
Acheteur Vérifié
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5/5
★★★★★
Verifizierter K.
purchased on 27/02/2022
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3/5
★★★☆☆
I did receive the probe? it doesn't charge properly and I haven't been able to speak to the customer service...answering machine in place without being able to leave a message, a first e-mail and the answer doesn't correspond to my expectations, a second e-mail and I'm waiting...I think it would be easier to explain by telephone! I'm obviously disappointed and I hope a solution will be found.... until then.
Acheteur Vérifié
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5/5
★★★★★
Acheteur Vérifié
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5/5
★★★★★
Madeleine L.
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5/5
★★★★★
I was very touched by the exceptional care given to my catheter, which was no longer working. I've known emy since it was created and was sorry I couldn't use it anymore. Thank you to the team
Josette R.
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2/5
★★☆☆☆
Acheteur Vérifié
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5/5
★★★★★
Fast shipping and the probe looks very good ... to see in time now
Acheteur Vérifié
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5/5
★★★★★
Acheteur Vérifié
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5/5
★★★★★
Verifizierter K.
purchased on 13/02/2022
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5/5
★★★★★
Acheteur Vérifié
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4/5
★★★★☆
I like everything in general...the mini-games etc...What I miss is that it tells you more things, like the strength you have...or if you pull more of a muscle or another...and the evolution since you start...to see the progress in your pelvic sleep.since the emy device has 360° sensors...it could be even more accurate.
Comprador Verificado
purchased on 04/02/2022
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Answer from
Fizimed
We take into account your suggestions, thank you very much for sharing it with us !
3/5
★★★☆☆
The concept is great, but for our generation, born with a game boy in our hands, the animation of the games is poor.
Sylvaine D.
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Answer from
Fizimed
Thank you for your feedback Sylvaine, I fully understand your comment, which we are taking into account in our further development. The exercises we offer are medical games, but we want your sessions to be enjoyable. That's why we've recently released three new game worlds, which I hope you'll enjoy.
4/5
★★★★☆
Easy to use Fast shipping Can't wait to do the program
Acheteur Vérifié
Translated review
Answer from
Fizimed
Thank you for your feedback! Don't hesitate to let us know about your progress with Emy, we'd love to hear from you! Have a wonderful day, Léa from the Fizimed team.
5/5
★★★★★
Acheteur Vérifié
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5/5
★★★★★
Verifizierter K.
purchased on 27/01/2022
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4/5
★★★★☆
Unfortunately, I wasn't able to try the probe much due to a loading failure to give my opinion, but the after-sales service is very responsive and top-notch!
Marion P.
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5/5
★★★★★
Attractive, discreet probe, easy to use. Fun application and exercises. Allows autonomous rehabilitation. Very responsive and competent after-sales service!
Pascale L.
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5/5
★★★★★
Acheteur Vérifié
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5/5
★★★★★
Acheteur Vérifié
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5/5
★★★★★
Correct delivery
Verifizierter K.
purchased on 16/01/2022
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5/5
★★★★★
Fun and effective biofeedback probe that I use following post-partum re-education sessions with a physiotherapist, with fun exercises in the form of games. Very responsive after-sales service following a breakdown. Thank you very much.
Johana A.
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5/5
★★★★★
Verifizierter K.
purchased on 14/01/2022
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5/5
★★★★★
Very good product and very responsive and competent after-sales service. I recommend it to anyone who wants to strengthen their perineum!
Emilie D.
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5/5
★★★★★
Very complete service and information on the website
Comprador Verificado
purchased on 12/01/2022
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Answer from
Fizimed
We are glad to hear that you had a good experience with our service. Thank you very much!
5/5
★★★★★
Everything satisfactory. Shipping to Germany with DPD.
Verifizierter K.
purchased on 12/01/2022
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5/5
★★★★★
Very easy to use, 10 minutes a day is not a constraint. I'll see the results after 1 month of use.
Acheteur Vérifié
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5/5
★★★★★
I'm delighted to have bought the Fizimed probe. After giving birth, it helped me to return to a normal life, in addition to the re-education sessions with the midwife. Thanks to the probe, I was able to maintain my perineum so that my daily life was not affected by my pregnancy.
Justine B.
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5/5
★★★★★
Super easy-to-use and practical probe. It's easy to recharge. The accompanying app is fun and intuitive, making it very easy to use. Results are visible very quickly and progress can be consulted at any time. What's more, customer service is super-responsive and very friendly! I recommend it 100%!
Izabel A.
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4/5
★★★★☆
More games
Acheteur Vérifié
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5/5
★★★★★
Easy-to-use equipment for optimum efficiency! I recommend this product without hesitation. The after-sales service is very responsive and operational.
Juliette C.
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5/5
★★★★★
Sav very responsive and efficient, which is all the more appreciable for a connected object whose technology can be fragile despite careful maintenance.
Florence M.
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5/5
★★★★★
I've just received the probe: now I need to use it regularly to see if I'm achieving my goals.
Acheteur Vérifié
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5/5
★★★★★
Emy is really a great help. The training is very easy and I felt a strengthening of the pelvic floor very quickly. I am totally grateful for it and can only recommend it to anyone who wants to do something for their pelvic floor.
Tine
purchased on 10/01/2022
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5/5
★★★★★
Everything worked out great!
Verifizierter K.
purchased on 31/12/2021
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4/5
★★★★☆
Very responsive customer service. Solution to my problem found very quickly
Elise N.
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5/5
★★★★★
Verifizierter K.
purchased on 23/12/2021
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4/5
★★★★☆
A clear description and fast delivery are much appreciated. However, the explanations on how to get started, and in particular how to connect the probe to the smartphone, are still too brief. After 2 days of exercise, I'm satisfied with my purchase....to see how effective it is in a few weeks.
Acheteur Vérifié
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5/5
★★★★★
Very satisfied with the product. The after-sales service is very responsive and the proposed solutions are quick and effective. I recommend this product.
Kat K.
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5/5
★★★★★
The product is very effective. It has considerably reduced the number of my rehabilitation sessions. My gynecologist was equally impressed and has since recommended it to all her customers who need it. The after-sales service is top-notch and very responsive. So I recommend it at 2000%.
Christine M.
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5/5
★★★★★
I am very satisfied with the customer service, my request was studied quickly and a solution was proposed.
Dominique C.
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5/5
★★★★★
Very good products, ergonomic and easy to use.
Acheteur Vérifié
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5/5
★★★★★
Easy handling and emy is very pleasant,training is fun. But I could imagine that the games get boring very quickly. So you could add more games
Verifizierter K.
purchased on 30/11/2021
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5/5
★★★★★
Good product
Acheteur Vérifié
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5/5
★★★★★
very responsive sales department
Acheteur Vérifié
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5/5
★★★★★
Easy to order, fast delivery, easy-to-use probe, easy to wash, attractive design, discreet in its box. Clear rehabilitation programs covering all contraction modes. Nothing to criticize except perhaps an explanation of how to open the box the first time, as I first tried to pull on the 2 parts of the box before attempting to "unscrew".
Acheteur Vérifié
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5/5
★★★★★
Confome to everything I've seen and read about Emy, I look forward to seeing the results in 3 weeks 🙂
Acheteur Vérifié
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