/10
★★★★★
based on 1138 reviews published
★★★★★
based on 1138 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Repetitive message, no greeting, no answer to the problem
Pascale L.
purchased on 05/02/2025
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Answer from Fizimed
Hello Pascale,
We are sincerely sorry that you were not completely satisfied with our services.
Our customer relations department will contact you by e-mail as soon as possible to find a solution together. Your satisfaction is our priority.
I wish you a very nice day.
Best regards,
Léa from Fizimed
We are sincerely sorry that you were not completely satisfied with our services.
Our customer relations department will contact you by e-mail as soon as possible to find a solution together. Your satisfaction is our priority.
I wish you a very nice day.
Best regards,
Léa from Fizimed
3
/5
★★★☆☆
I'm happy to finally be hands-free but I find it hard to clean, it dries slowly and I pump much less milk than with my hospital pump.
Lucie N.
purchased on 08/02/2025
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Answer from Fizimed
Hello Lucie,
Thank you very much for your encouraging comment! ❤️
Our customer service team will get back to you with practical advice on how to make your draw more effective.
We wish you all the best for the rest of your breastfeeding.
Best wishes,
Léa from Fizimed
Thank you very much for your encouraging comment! ❤️
Our customer service team will get back to you with practical advice on how to make your draw more effective.
We wish you all the best for the rest of your breastfeeding.
Best wishes,
Léa from Fizimed
2
/5
★★☆☆☆
I am still waiting for the shipment to be delivered, even though it has been notified to me for some time. When I go to the tracking page and check the delivery status again, I end up on a French page that I can't understand.
Roswitha R.
purchased on 19/12/2024
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Answer from Fizimed
Dear Roswitha,
According to the information provided by Swiss Post, the parcel was delivered to you on January 2, 2025. We apologize for the late delivery, which is certainly due to the Christmas holidays.
We hope that you have received your parcel safely.
We remain at your service.
Léa from the Fizimed team
According to the information provided by Swiss Post, the parcel was delivered to you on January 2, 2025. We apologize for the late delivery, which is certainly due to the Christmas holidays.
We hope that you have received your parcel safely.
We remain at your service.
Léa from the Fizimed team
3
/5
★★★☆☆
I think the probe is a little too big. I have to use a lubricant, I try to dose it well. The problem is that it's difficult to insert and once in place, it comes out when I do my exercises.
Marie-france C.
purchased on 13/08/2024
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Answer from Fizimed
Hello,
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) may cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day!
Léa
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) may cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day!
Léa
3
/5
★★★☆☆
Hello, I used to work regularly with the few exercises available without the probe and the results were noticeable but not sufficient so I bought the probe and the results are much worse! Why do you ask?
Claudine V.
purchased on 22/07/2024
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Answer from Fizimed
Hello,
Please do not hesitate to contact our customer service department at [email protected] so that we can help you!
Have a nice day 🙂 .
Léa
Please do not hesitate to contact our customer service department at [email protected] so that we can help you!
Have a nice day 🙂 .
Léa
3
/5
★★★☆☆
I wish I could have seen the quality of the contractions...
Catherine B.
purchased on 25/06/2024
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2
/5
★★☆☆☆
I was not happy to receive an invoice to pay customs on top of the price quoted plus an extra £12 delivery charge from the carrier.
Laurie C.
purchased on 21/06/2024
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Answer from Fizimed
Dear Laurie,
Unfortunately, as your country is outside Europe you can have some customs fees to pay. These fees are customs related and beyond our control.
I'm very sorry for this inconvinience.
Kind regards,
Léa
Unfortunately, as your country is outside Europe you can have some customs fees to pay. These fees are customs related and beyond our control.
I'm very sorry for this inconvinience.
Kind regards,
Léa
3
/5
★★★☆☆
I'm just starting to do my sessions
Annick B.
purchased on 09/06/2024
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3
/5
★★★☆☆
Does not stay in place during exercise....deçu...
Sylvie B.
purchased on 04/06/2024
Translated review
Answer from Fizimed
Hello Sylvie,
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) can cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day <3
Léa
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) can cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day <3
Léa
2
/5
★★☆☆☆
Die Spiele sind langweilig!
Monika M.
purchased on 01/06/2024
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3
/5
★★★☆☆
The product (probe box) received does not correspond to the one shown on the emy probe communication videos. Scam after cash payment?
Akila B.
purchased on 20/04/2024
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3
/5
★★★☆☆
I think it might work, but I can't get to grips with it.
Delphine L.
purchased on 03/05/2024
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Answer from Fizimed
Hello Delphine,
How can I help you?
Are you having problems connecting your probe to your smartphone?
Wishing you a nice day,
Léa
How can I help you?
Are you having problems connecting your probe to your smartphone?
Wishing you a nice day,
Léa
3
/5
★★★☆☆
No review for the product as it has not yet been installed, but on the reception side I was expecting a nice little note along with the probe. Nothing, just the probe and the instructions! I would have liked to have received a friendly wink in the packaging or in the mail.
Christine M.
purchased on 27/03/2024
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Answer from Fizimed
Hello Christine,
Thank you for your message.
I have forwarded your comment to the appropriate department.
We hope you enjoy your training sessions with our Emy probe!
Nice day <3
Thank you for your message.
I have forwarded your comment to the appropriate department.
We hope you enjoy your training sessions with our Emy probe!
Nice day <3
2
/5
★★☆☆☆
Hello I am unable to use the probe. Having a vaginal dryness, it's impossible to try it. I went to see my midwife and she gave me an ointment to see if it works. I have to wait a few days to try again.
Maryse B.
purchased on 20/02/2024
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Answer from Fizimed
Hello Maryse,
Please do not hesitate to contact our customer service department at [email protected] so that we can find a solution.
Have a nice day 🙂
Please do not hesitate to contact our customer service department at [email protected] so that we can find a solution.
Have a nice day 🙂
2
/5
★★☆☆☆
Jien
Dorothee J.
purchased on 08/02/2024
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3
/5
★★★☆☆
You can tell right away that this is a serious product, and the case is very practical. It's easy to use. In addition to the classic games, I would have liked to see the visualization exercises that the sache femme teaches us to do. I'm well aware that the probe can't measure the tone of each perineal muscle independently, but in terms of support and motivation, it would have been beneficial to have this thread running through it, which allows for a more detailed re-education.
Trifine N.
purchased on 23/01/2024
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2
/5
★★☆☆☆
I've been doing it for 2 weeks, 3 times a week, and the results are not conclusive. We'll see in 3 weeks. Sincerely ld
Lucienne D.
purchased on 19/12/2023
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Answer from Fizimed
Hello Lucienne,
As every woman is different, you may see results more or less quickly. Some women are already seeing improvements in their symptoms as early as three weeks of using Emy. Others may take a little longer. The important thing is that with Emy, you can progress at your own pace.
Nevertheless, if after 8 weeks of exercise you still haven't noticed any improvement in your symptoms, we recommend that you check with a healthcare professional to ensure that the exercises are being carried out correctly. <3
Have a nice day!
As every woman is different, you may see results more or less quickly. Some women are already seeing improvements in their symptoms as early as three weeks of using Emy. Others may take a little longer. The important thing is that with Emy, you can progress at your own pace.
Nevertheless, if after 8 weeks of exercise you still haven't noticed any improvement in your symptoms, we recommend that you check with a healthcare professional to ensure that the exercises are being carried out correctly. <3
Have a nice day!
2
/5
★★☆☆☆
I can't use the application properly. It's not clear and I can't see any recordings of exercises done and scores...
Élisabeth G.
purchased on 30/11/2023
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Answer from Fizimed
Hello Elisabeth,
Please don't hesitate to contact us at [email protected] so that we can answer your questions and advise you as best we can. Have a nice day 🙂
Please don't hesitate to contact us at [email protected] so that we can answer your questions and advise you as best we can. Have a nice day 🙂
3
/5
★★★☆☆
Not easy enough to download, so not used yet
Claudine L.
purchased on 28/11/2023
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Answer from Fizimed
Hello Claudine,
Please do not hesitate to contact us at [email protected] so that we can assist you.
Have a nice day!
Please do not hesitate to contact us at [email protected] so that we can assist you.
Have a nice day!
3
/5
★★★☆☆
Medium
Gaëlle R.
purchased on 26/11/2023
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2
/5
★★☆☆☆
Not at all obvious, not enough explanations, we don't know how many times to do the exercises, or which ones to start with, in short there are more things to explain!
Eliane F.
purchased on 24/11/2023
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3
/5
★★★☆☆
The probe is not sensitive enough, and its calibration leaves a lot to be desired. You mustn't contract the perineum when the probe is calibrated, otherwise the exercises become unfeasible, and you won't be able to do any of them. Compared to exercises with a physiotherapist, there's nothing to compare. With a physiotherapist, the probe is hyper-sensitive and detects all contractions as well as their intensity. With the Emy probe, this is far from being the case.
Marie-antoinette E.
purchased on 16/11/2023
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3
/5
★★★☆☆
Damages for postage and customs clearance
Marilyne B.
purchased on 13/11/2023
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3
/5
★★★☆☆
I haven't had enough time to give an opinion on the results yet. However, if I use lubricant, the probe moves too much (even springs back) and the exercises are ineffective.
Aline G.
purchased on 29/10/2023
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3
/5
★★★☆☆
I'm testing the product I bought, it doesn't seem to work well, but I want to be sure before I make my opinion official.
Irina G.
purchased on 03/10/2023
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3
/5
★★★☆☆
Verifizierter K.
purchased on 24/06/2023
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Answer from Fizimed
Thank you for your feedback.
3
/5
★★★☆☆
Knowing if it's the right contraction: not easy, but the exercises are always encouraging.
Valerie B.
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Answer from Fizimed
Good luck with Emy! Remember, the key is regularity?
2
/5
★★☆☆☆
No satisfactory results
Maggy C.
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Answer from Fizimed
Hello Maggy, we are always ready to listen to your comments as your satisfaction is our priority. Please do not hesitate to contact me at [email protected].
3
/5
★★★☆☆
Many things need to be improved. Both the probe and the "games". I do not recommend this product.
Armelle E.
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Answer from Fizimed
We're sorry Emy didn't live up to your expectations, please don't hesitate to contact me at [email protected]!
2
/5
★★☆☆☆
I'm disappointed, it's very difficult to set up and despite my diligence, the results aren't there.
Johanna N.
Translated review
Answer from Fizimed
Hello Johanna, we are always ready to listen to your comments as your satisfaction is our priority. Please do not hesitate to contact me at [email protected].